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Recent Support Entries - S60 3rd Edition
Where's the GPS Satellite Status display?
Q. When I upgraded to Nokia Maps 2.0, I lost the ability to display 'Satellite status'. How can I see the individual satellite signals again?Why is my GPS lock so slow?
Q. I've heard great things about the GPS in the Nokia N82 and N95 8GB, but when I start Nokia Maps on it, the lock time to find my position is often about many minutes – why is it so slow?Wi-fi problems - turning off 'power saving'
Q. I'm having lots of problems with random errors and disconnections when using Wi-Fi on my smartphone. I've heard that turning off 'power saving' helps, but I can't find a setting for this!Preserving Java game downloads
Q. I bought several games from both my network provider and through Nokia's Download! catalog, but now I've switched to a new phone and I'm annoyed that I'll have to buy the games all over again for the new device. Surely there's a way to transfer a game from one device to another?When everything goes horribly wrong in Nokia Software Update
Q. I was trying to upgrade my S60 smartphone using Nokia Software Update, but after the download and 'installing' sections were complete, the NSU error dialog appeared, advising me to 'Retry'. But the device itself appears dead, with no backlight and no messages. And 'Retry' does nothing.Photo access error
Q. When using Image Store (in PC Suite) to try and copy off all my photos, I'm getting 'Error communicating with phone'. I've tried restarting both the phone and the PC, to no avail!
The manual's too slim. Where's all the extra info I need?
Q. Why do manuals seem to get slimmer and slimmer each year? The one that shipped with my Nokia Eseries communicator is fine for starting off with, but neither it nor the PDF file on the CD answers any of the really technical questions I have about setting up the device's Wi-Fi, printer connection, Internet sharing, etc.How can I carry on with my Nokia Maps license after a hard reset?
Q. I paid for a year's navigation on my S60 smartphone but then I upgraded the firmware and now navigation doesn't work anymore. Surely I don't have to pay all over again?Problems installing and removing Smart2Go
Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer?Country at a time
Q. Nokia Maps is working fine on my N95 but what I really want is not to suffer continual data charges. How can I preload country content?Adding Album Art to the N95 Music Player
Q. I have a Nokia N95 which I'm generally pretty happy with. One oddity is that, having copied over hundreds of MP3 and WMA music tracks, in named folders, from my PC onto my microSD card, none of them display the album artwork in the N95's Music player.
Screensavers and battery life
Q. What's happened to the battery life of my S60 smartphone? From going a couple of days easily without recharge, I'm down to a full charge every morning! All I've installed recently are Handy Weather and Smart2go!Install problems on restarting device
Q. Whenever I start my smartphone, it pops up 'Installing....' and then gives an error saying that 'Untrusted applications' were on my memory card and couldn't be installed. The only suspicious entries in 'Tools | App Mgr' are marked as 'Not installed'. How can I stop the error happening?Syncing bookmarks? To where?
Q. When I synchronize my S60 smartphone using PC Suite, status messages appear along the lines of 'Sending bookmarks 27 of 27'. Where do these appear on my PC?
Losing space on disk C
Q. My smartphone is showing many megabytes less free space than there should be on my internal memory. Where's it all gone?Search Support
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
