Installation of PC Suite crashes with MSXML-related error

Published by Steve Litchfield at 12:04 UTC, March 24th 2006

Question:

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

Answer:

A. Spyware detection programs such as Ad-Aware block the update of the Microsoft.MSXML2 component. Temporarily disable the spyware detection and try reinstalling PC Suite.

Remember to re-enable the spyware system afterwards. And, on a general note, never EVER disable your Windows firewall when trying to solve communications problems like this.



 

Filed: Home > Support > Installation of PC Suite crashes with MSXML-related error

Platforms: Series 60, Series 80, Series 90, General, S60 3rd Edition

Categories: Troubleshooting, Communications, Upgrading

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