Support - UIQ

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Sony Ericsson Update Service problems

Q. I have a Sony Ericsson UIQ 3 smartphone and am having trouble updating its firmware. I've downloaded the required Sony Ericsson Update wizard but it doesn't want to talk to my smartphone. A support line advised me to 'disable my firewall' but I don't want to do that. Help!
# Posted by Steve in Troubleshooting, Miscellaneous, Communications, Upgrading at 13:00 UTC, Jan 23rd || 0 Comments

Browsing the contents of another phone via Bluetooth

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to browse the files of the phone (images, video and audio).
# Posted by Steve in Miscellaneous, Communications at 7:44 UTC, Jul 7th || 5 Comments

Do I need a firewall?

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?
# Posted by Steve in Applications, Performance, Miscellaneous at 13:30 UTC, May 5th || 0 Comments

Why can I send MMS messages but not receive them?

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a page on my network provider's web site instead. I've double checked the MMS settings and they seem to be correct.

# Posted by Steve in Troubleshooting, Communications at 13:59 UTC, Feb 3rd || 1 Comment

My P800's sound is faulty and ring tones and caller audio don't work properly

Q. After months of faultless service, my Sony Ericsson P800 has started failing me. Incoming calls now sound the wrong ring tune (a custom WAV file of mine) and sometimes I can’t hear the caller and they can’t hear me. Everything’s set correctly in ‘Control panel’, so I’m at a loss. Do I need to send it in for repair?

# Posted by Steve in Troubleshooting at 17:08 UTC, Feb 1st || 0 Comments

Where's my keylock function gone?

Q. I often use the keylock feature of the P900 but that option seems to be missing, both in flip closed mode and also in flip open mode, where the ‘Battery | Lock screen’ option is greyed out. I’ve tried restarting the P900, to no avail. What’s going on?

# Posted by Steve in Troubleshooting, Miscellaneous at 16:47 UTC, Feb 1st || 0 Comments

Despite switching to Flight mode overnight, my battery is still sucked dry!

Q. I switch my P900 to ‘Flight’ mode overnight, in an attempt to try and prolong my battery life. I’m often travelling and away from an easy way of recharging and I’m regularly mystified by the way the P900’s battery gets sucked dry even when I’m not using it.

# Posted by Steve in Applications, Performance, Troubleshooting at 16:45 UTC, Feb 1st || 0 Comments

My P910 freezes at the startup screen, how can I get it working again?

Q. My P910i has frozen on me. After inputting my PIN, the device freezes while still showing the startup screen. I've tried resetting, obviously, to no avail. The only thing of note was that I'd installed half a dozen shareware utilities a couple of days before.

# Posted by Steve in Applications, Troubleshooting at 16:42 UTC, Feb 1st || 0 Comments

How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900?

Q. How can I find out whether there's a newer version of the operating system for my Sony Ericsson P900? I know it supports user updating but I can't see a list of versions anywhere on the web.

# Posted by Steve in Applications, Miscellaneous, Upgrading at 16:36 UTC, Feb 1st || 0 Comments

How can I speed up launching of my most-used applications?

Q. I’m always struggling to find and launch applications on my Sony Ericsson smartphone, the simple act of navigating between them seems to take an eternity. What do others do to speed things up?

# Posted by Steve in Applications, Performance at 16:33 UTC, Feb 1st || 0 Comments

How can I reclaim wasted memory in the Messaging system?

Q. I've had a message saying that my P800 is running low on memory. When I checked in the Storage Manager, just 0.8MB was available. My messages used the most space (4.4MB), even after I deleted everything in my Inbox, Outbox, Draft and Sent folders. How can I reclaim this space?

# Posted by Steve in Applications, Performance, Troubleshooting at 16:28 UTC, Feb 1st || 0 Comments

How can I open local HTML files on my P800 or P900?

Q. How can I open local HTML files, i.e. pages stored on the smartphone rather than on the Internet, complete with their images and links?

# Posted by Steve in Applications, Miscellaneous at 16:25 UTC, Feb 1st || 0 Comments

Is there a way to set my daily alarm to just sound on specific days?

Q. I work on Mondays, Tuesdays and Wednesdays only. Is there a way to get my Sony Ericsson smartphone to wake me up only on those days and not on Thursdays or Fridays? I have my alarm set to ‘Workdays’ at the moment.

# Posted by Steve in Applications at 16:17 UTC, Feb 1st || 0 Comments

Why can't I install P900 programs on the Motorola A925, which also runs UIQ?

Q. I’ve bought a Motorola A925 smartphone, which seems to run Symbian UIQ in pretty much the same way as the Sony Ericsson P900, so I’m hoping you can help me. Some of the programs I want to try out simply won’t install. Do I need to ask every single developer for an A925-compatible version?

# Posted by Steve in Applications, Troubleshooting at 16:05 UTC, Feb 1st || 0 Comments

Why does my P910i keep changing its IMEI code?

Q. I've been using a P910i for the last three months, but I'm having trouble registering applications. For starters, the IMEI reported by most (but not all) applications (starting with "14") is different from that printed on the phone itself (starting with "35"). Then, when I try and sort the problem out by resetting the unit, the reported IMEI changes and I have to request new registration codes for all my third party programs. What's going on?

# Posted by Steve in Applications, Troubleshooting, Upgrading at 14:33 UTC, Feb 1st || 0 Comments
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