Review: Nokia C6 Part 3: Applications and user experience

Published by David Gilson at 10:37 UTC, August 11th 2010

Summary:

The third part of our Nokia C6 review offers an overview of the software and some insight into the phone's user experience. Part 2 covered the camera and multimedia software bundle. Part 1 covered first impressions and hardware.

Author: Nokia
Version Reviewed: 10.0.021

User experience


Responsiveness, multitasking and RAM

The consistent aspect of the user experience on the Nokia C6 is that of its speed - it really is a nippy little device. It has 128MB of RAM; within a minute of cold start, RAM usage creeps up to 62%, leaving an ample 47MB available. Impressively, the C6's performance was sustained during multitasking stress tests. In these tests, it handled insufficient RAM without throwing up an error message. Instead, it opted to shut down other applications that were running in the background. Both of the tests were fairly exaggerated circumstances, as one might expect. Although, as free RAM began to run below 10%, general performance slowed, but the device remained perfectly usable.

Compared to earlier Symbian^1 devices the C6 seemed to have better overall performance and RAM handling, reflecting the maturity of the platform at this point in its life cycle. However, such judgements are, inevitably, somewhat subjective.

C6 Device Info

C6 Device Info

The home screen

The home screen of the C6 is the same as found on the N97 and N97 mini. That is, the home screen can be filled with up to six widgets; and if having all six widget slots occupied looks cluttered, a sideways swipe will hide (or reveal) all but the default widget.

Among the widgets on offer are some rather utilitarian ones based on the built-in applications, which wouldn't look out of place on an Eseries home screen; such as:

  • Calendar
  • E-mail
  • Favourite Applications (up to two widgets of four apps each)
  • Favourite Contacts (up to two widgets of four contacts each)
  • Music Player (with playback controls)
  • Share Online
  • WLAN Wizard

The Symbian home screen widgets

The Symbian home screen widgets

The RAM measurements mentioned above were taken while using a full complement of widgets (in this case: Calendar, E-mail, Music and both favourite application widgets). Therefore, the C6 clearly has enough RAM to make full use of this new home screen system.

Further to the widgets, another feature of the home screen is the smart dialing feature as found on Eseries devices. Simply by beginning to type a name while at the home screen, a list of matching contacts is presented, and is refined as more of the name is entered.

Smart dialling

Smart dialling

One final pleasing feature to the home screen is a the on-screen unlock interface. When the screen has been locked due to inactivity or using the lock slider, a press of the menu key temporarily activates the screen. A large digital clock is displayed, along with a touch screen element inviting the user to swipe to unlock the device. This may be a little seen aspect of the phone, but just demonstrates an attention to detail that the author of this review appreciated.
   

Applications

  
Calendar and Contacts

The Calendar and Contacts applications on the C6 are the same as found on other Symbian^1 phones. Anyone looking for category support will be disappointed, as this is a long standing omission from the S60 PIM suite. However, both applications have simple user interfaces, which present the most commonly used functions via large finger friendly buttons.

In Calendar, the main buttons are: toggle the display mode (Month, Week, Day, To-Do); Add new meeting; and add a new To-Do. The content display is almost split in half between showing the desired chart, while the other half displays the contents of the currently selected entry.

Calendar

Calendar

Similarly, Contacts is a relatively simple application. The main content is composed of a kinetically scrolling list of all your contacts. There are three tabs, the first is for locally stored contacts, the second is for contacts stored on-line via an Ovi Contacts account, the third is for contact 'Groups' (as seen on Eseries devices).

Contacts

Contacts

Web Browser

The C6 comes with a bang up to date version of 'Web', the Symbian Web Browser; version 7.2.6 to be precise. Despite lacking a service layer as the Opera browsers have, Web is quite a capable browser. Most notably, it renders quickly (as expected, being based on WebKit), it supports Flash, and has an efficient scaling system. On zooming however, a feature lacking in Web is to reflow text. While it is possible to zoom in to a great extent, sideways scrolling will be needed.

Web user agent info

Web user agent info

Web shows pages in full screen mode by default, with just a small icon overlaid in the lower-right corner that will recall the on-screen buttons. Pages scroll smoothly with kinetic dynamics, again benefitting from the evident optimisations in the C6's operating system.

Web's main menu

Web's main menu

Finally, a new feature so-far only added to the C6's browser is the dual URL and Search bar. This may seem like a trivial addition, but it's another example of attention to detail, best using the area available for the user interface to provide more desktop-like functionality. Hidden fairly deeply in the browser settings are options to change the search provider - these are currently limited to just Google and Bing.

The C6's new dual URL & search bar

The C6's new dual URL & Search bar

Messaging

Starting with the basic Messaging application (for SMS & MMS). The main menu presents the message views one would expect to find (Inbox, Sent, Drafts, etc.). Other S60 devices have included E-mail accounts as part of the main Messaging menu. However, because the C6 uses the dedicated Nokia Messaging client, E-mail has been completely separated from the Messaging application.

Messaging menu

Messaging menu

The Nokia Messaging client can be used as a stand alone POP/IMAP E-mail client, or used in conjunction with Nokia's Push E-mail service of the same name. Third party Push E-mail services can also plug into this client; for example, the C6 includes supports for Microsoft Exchange (Mail for Exchange). In testing the Push features of Nokia Messaging with GMail, we had mixed results, clearly there are kinks that need to be ironed out with the service, and we will report on this in more detail.

Previously, the Nokia Messaging client has only been seen on recent Eseries devices and is light-years ahead of the basic Nokia E-mail application, truly offering a desktop-like E-mail experience. Automatic configuration for popular E-mail services is provided, so that by only entering your username and password, the client can automatically configure itself.

As noted above there is support for Mail for Exchange (MfE) for third party Push E-mail. Configuring with MfE also offers the option of synchronising Calendar, Contact and To-Do items. Although when testing with Google services, this feature didn't seem to work, even though the Google MfE Push E-mail worked well. There were no such problems on a standard Microsoft Exchange server, so the issues we observed may be related to Google's Exchange implementation.

The Nokia Messaging client

The Nokia Messaging client

The C6 is the first device to get the new version of the Nokia Messaging client. Performance is significantly improved, as is support for folders and HTML email. We'll be take a closer look at this new client, which will also be appearing on the N8, in due course.
  

Ovi Store and Ovi Maps

The C6 comes with the latest version of the Ovi Store client (version 1.07), and an almost up to date version of Ovi Maps - version 3.3, pre-loaded with mapping data.

Many applications in the Ovi Store are available for free, however prices for most other applications range from £1.00 to £5.00. Conveniently, the Ovi Store can take payment via the user's mobile network billing system, which means no need to type in credit card details.

The Ovi Store client The Ovi Maps main menu

The Ovi Store client and the Ovi Maps main menu

Ovi Maps 3.3 is recent enough to qualify for free lifetime navigation, and to include the Loney Planet, Michelin, Qype, and Expedia guides. The Software Update application of the C6 reviewed here immediately offered an upgrade to version 3.4, which enables Ovi Maps to download more location based services, such as Trip Advisor and Map Reporter.

The C6 has all of the current positioning methods that are available to Nokia phones, even including WiFi based location. With all positioning methods switched on, the C6 could gain an accurate position lock within a minute, while in an open environment. The only navigational component missing is a digital compass which means there is no automatic map rotation.
   

Office applications.

The C6 comes with the now-standard compliment of office software. The basic applications here being: File Manager, Dictionary, Unit Converter, Zip file manager, Calculator, Notes and finally Message Reader for users with impaired vision. However, the heavy duty office applications are of course version 6.2.2 of the Quickoffice document viewer, and Quickoffice's Adobe PDF Reader version 2.5LE.

Quickoffice's Adobe Reader 2.5LE

Quickoffice's Adobe Reader 2.5LE

These applications work well and the new style user interface is pleasing to use. The PDF file viewer lacks the line wrap feature, although with a 3.2" screen this is forgiveable. However, given that the C6 has a physical QWERTY keyboard one might argue that the editing version of the Quickoffice viewer should have been included. Although, the C6 is a budget phone and this would have driven up retail prices.

Quickoffice spread sheet viewer

Quickoffice spread sheet viewer

Extra applications

The C6 comes with a handful of other applications. Well known S60 applications included here are; 'Active Notes' for making rich-text notes; 'Drawing' for anyone who wants to do some doodling on their touch screen; and 'Recorder' allowing the user to use the phone as Dictaphone or even record phone calls (with permission!). Finally, there is the well known Symbian Facebook application, which also integrates with the C6's home screen.

The Nokia Facebook application

The Nokia Facebook application

Two notable third party applications are Psiloc's 'World Traveller', which has been a complementary app on many Eseries devices. This application aims to provide useful information for people on the move, such as weather forecasts and live currency conversion rates. Also included is Popcap's "Bejeweled Twist" - the only game to be supplied on the C6.

Psiloc's World Traveller Popcap's Bejeweled Twist

Psiloc's World Traveller and Popcap's Bejeweled Twist

Conclusion

Before I began reviewing the C6, I wondered whether it would be a competent Jack of all trades, or if it would be an overly compromised device that was priced too highly for its target market. Almost two weeks later as I wrap up this three part review, I know I'm going to miss it when it's gone. This is largely thanks to its speed of operation and good keyboard - both of which means that whatever I want to do, it doesn't slow me down.

That's not to say that the C6 isn't compromised. Video capture is its weakest feature (might improve with future firmwares), and those who do a lot of navigation might miss the digital compass. I would hesitate to criticise its battery life - even though it's not enough for my liking. It certainly isn't any worse than most devices out there. While the C6 is constructed from low-cost materials, there is actually nothing wrong with its build quality - it feels like a solid device; especially the sliding mechanism. Ironically, my only criticism with its physical profile is the overly-curved rear which still occasionally makes the device shoot out of my hands when I'm sliding the screen.

The Cseries is a new brand from Nokia, and we have yet to see how it will position itself in relation to the other Nokia brands. However, as well as being a physical hybrid (i.e. touch screen & QWERTY keyboard), the C6 seems to be something of an Nseries and Eseries hybrid too. First and foremost it is an S60 5th Edition (Symbian^1) device, but there a couple of hints towards an Eseries like device too. For example, the smart dialling system on the home screen, and inclusion of the Nokia Messaging client.

Finally, let's look at the economics. During the time I have been reviewing the C6, the retail price has already gone down by £10. Outlets like Play.com and MobileFun.co.uk are selling the white version for £239.99. At this rate, a price tag of ~£220 wouldn't be out of the question within just a few months. The already mature 5800 and N97 mini seem to have settled at RRP's of £189.99 and £299.99 respectively. In which case, the C6 achieves its goal of being a budget device for those wanting a hybrid design.

Recommended.

The Nokia C6

David Gilson 16th August 2010.

 

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Filed: Home > Reviews > Nokia C6 Part 3: Applications and user experience

Platforms: S60 5th Edition

Categories: Applications, Hardware

Review Discussion

indi.go
Whenever we'll see another update for the N97 classic, I will be disappointed if we wont see smart dialing and the new unlock screen. The N97 really needs a firmware push .. what I'd like to see aswell is the new email client, the one used in the current N97s firmware is useless and I am forced to use the sometimes "betaish" nokia messaging service..
delanz
The new unlock method (pressing the menu button and swipe to unlock element appears) is one of the features I would love to see on the next N97 update. I really need it if I were using the generic in-car phone holder where the holder will block the unlock slider.

This function is introduced with the N8 (saw it in some of the hands-on videos) and would love Nokia to back ported this function to Symbian^1 devices.

Another thing David if I may ask, is the Quick Office and Adobe Viewer is the full version of the viewer or some 15 day trial viewer like what installed in the premium and expensive N97?
davidgilson
Quote:
Originally Posted by delanz View Post
Another thing David if I may ask, is the Quick Office and Adobe Viewer is the full version of the viewer or some 15 day trial viewer like what installed in the premium and expensive N97?
Hi there,
I didn't notice a trial notification when I began using either of them.
jb8967
I've been a very satisfied owner of the Nokia 5800XM, for about a year and a half. The recent FW update polished off the performance, though the phone has been quite stable for a long time. The 5800XM has had at least 12 FW updates to my knowledge, which really demonstrates Nokia's commitment to the consumer. I only wish Nokia would open the device up to homescreen widgets. Yes, a bit greedy considering the device really offers a lot of bang for the buck...but it could easily handle this functionality given the similarity in specs to the C6 (except QWERTY, 5MP...though it does have great stereo speakers, dual LED flash, and Carl Zeiss optics over its newer sibling). I am not faulting Nokia...it's the right move considering the age of the 5800XM, desire to drive new sales, and need to protect price/position of the C6. However, if Nokia doesn't do this...well...I will finally hack my phone and go for PNHT's ported C6 FW on the 5800XM. Nokia should recognize this pent up demand within its customer base and provide this to 5800 owners. After all, the early and loyal adopters of Symbian^1 should be rewarded with another nugget, IMHO.
krisq
Oh snap! I want smart dialing and new, default email client for N97. Please Nokia!
talhamid
Sounds like a good phone. In any case it is not prudent to pay more for a nokia since thanks to the ingenious Symbian you can get the same pathetic experience on a 500 usd device are you would on a 100 dollar one. This price range sadly represents the maximum one should pay for the Symbian experience.

That said : smart dialing is missing. A single screen with six static widgets is a 'system'. The phone still slows down. No text reflow. Come on its 2010. You get many of these features in fake Chinese phones for heavens sake. In presence of a vibrant second hand phone market this phone is missing way too much not to irritate anyone who has used a half decent non nokia set in the past six months.

So begins another cycle of adding missing features via slow and buggy firmware updates, changes other platforms provide through small apps available for free.
marxian
I was wondering how long it would take for an an-droid to jump in.

AAS seems an odd destination for those that don't like Symbian.
Unregistered
Quote:
Originally Posted by marxian View Post
I was wondering how long it would take for an an-droid to jump in.

AAS seems an odd destination for those that don't like Symbian.
The continual need to justify their own decision to adopt Android by knocking Symbian betrays a considerable insecurity.

A satisfied individual would just go off and get on with their life.


Anyway, to topic. Although it's not fashionable to say so, Nokia are making some fine value for money handsets like the C6, which I see as a continued development of the successful 5800.

Well done Nokia! You are getting there.
Jimmy1
I wouldn't worry about it, they're just trolling, but it's light hearted IMO. It's like bickering sports team fans.

If Symbian works for you, great; if Android and iPhone fills your needs, awesome. Go with what's in your budget and what works for you. At the end of the day, you'll be the one using it.

(Myself, though I'm a current Symbian user on an i8910, I need internet radio for my daily commutes. Besides Tunewiki, which didn't do it for me---its very limited in selection---Symbian 3 doesn't have that ability/feature, so I'm forced to look elsewhere and putting the Samsung on ebay. I know there's a handful of streaming internet radio apps each on android/iphone, so I'm forced to look there.)
Unregistered
It actually looks like a pretty decent device, esspecially considering the price!

However, I am going for the N8.
Unregistered
For Maximum Multitasking experience (What I want from symbians Dev. ??????????)
Sorry I mean for Maximum Phone experience Symbians need fix Low RAM Problem by Fixing Max Application RAM using limit OR like this.

Any way I switching to android OS.
Mybe they have sam RAM problem but They give what minimum people want like All video format support, OS update, Best UI,etc


wait for long time???
So
Bye Bye Symbian !!!!!!
Unregistered
Quote:
Originally Posted by Unregistered View Post
For Maximum Multitasking experience (What I want from symbians Dev. ??????????)
Sorry I mean for Maximum Phone experience Symbians need fix Low RAM Problem by Fixing Max Application RAM using limit OR like this.

Any way I switching to android OS.
Mybe they have sam RAM problem but They give what minimum people want like All video format support, OS update, Best UI,etc


wait for long time???
So
Bye Bye Symbian !!!!!!
Well good luck with that. Android isn't the land of milk and honey you might think it is. My Android experience has been plagued with problems and bugs. My latest is emails getting stuck in the email outbox, hung with a permanent sending status. Grrrr! Checked the web and the problem is very common and present from 1.5 right up to 2.2, turns out the solution is to clear all application data on the email app. This clears all the email settings and you need to set it all up again. Complete crap.

Anyway, close the door on your way out.
comnut
yes, the mental age of most an-droids is less than 10.... they only do it 'cos there is no danger... :boring:
if they went to a large footballers club, and started saying that the 'other team' is much better, and the club team was awful, I think you know an ambulance would soon be called...

again, I say I want to *use* it, not turn it into a mini pc... and nokia has proven its still supports 2 year old mobiles, with the latest FW.. if you look around, there is someone who has got the C6 FW working on the 5800!! :icon14:
Unregistered
Its because the hardware C6 was developed long ago and have on hand and wait for a while also a good time to put on the market that the supply, logistics, component costs and market position relative to other products from Nokia.
jb8967
I've been a satisfied owner of the 5800XM for quite some time. Yes, the FW was buggy at first. However, as of 3 iterations into a total of 12 firmware updates, the phone has been stable. The last update did not provide the Homescreen widgets long since available on the N97, N97mini and now the C6. Yes, it's at a different price point but the necessary hardware specs are the SAME. Never hacked my phone to date...but decided to try this mod on a spare Tube. Guess what...it's even faster than the latest 51.0.006 update! Copious amounts of spare ram for multi-tasking (46MB) and a very efficient use of c drive space (~63MB free). Since initial install, I've re-loaded plenty of apps, with the total installed hovering around 110. FREE C:drive is 43MB, FREE RAM is 42MB. The custom FW is stable. Feels like a new phone with this FW. A whole new experience. N8 is my next phone, but the 5800XM will remain my trusted backup.
Unregistered
Very good review Mr. Gibson.

You provide me with some insight and answers to some of my long standing questions regarding Symbian. However I some remain unanswered.

The most important one is whether this C6-00 is fully compatible with software written for X5800/N97-series. Especially items like torchlight or similar that enables the LED-flash as a pocketlamp interest me (a feature that's standard on certain featurphones and Windows Mobile smartphones). Since those other models have different camera-modules (Carl Zeis optics) which might be less software compatible. You also mentioned that the memo-recorder can be used to record calls. Can i safely presume that other programs like Total Recall also work on the C6-00?

Anyway yours was an very informative review. Especially as the C6-00 seems to be getting phased out/replaced with the C6-01 and thus becomes the most cost-effective 5800XM/N97 derivative due to recent price cuts. At less then 250 euros nowadays it's the cheapest smartphone out there with 3G, Wifi, decent screen resolution and full feature bluetooth (unlike iPhone which still can't sent stuff to other phones let alone computers)

Regards,

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