Free upgrade to Quickoffice 6 for all Nokia users
Published by Rafe Blandford at 14:01 BST, July 30th 2009
Quickoffice today announced the official release of latest version of its Microsoft Ofiice compatible document viewing and editing software. With the release comes the news that all existing S60 on Symbian Nokia devices will receive a free upgrade to the latest version, Quickoffice 6. Users will receive an upgrade in line with the version that shipped with their device. This means that Eseries devices will receive an upgrade to the viewing and editing version, while other S60 Nokia devices will receive an upgrade to the viewing only version. Read on for more information.
Users can download and install the update though Quickoffice's built in Quickmanager component, which can be accessed via 'Options -> Upgrades and updates' from the main menu.
Upgrade process on the Nokia N86.
Quickoffice 6, complete with new logo and icon.
For a special All About Symbian feature, Steve spoke to Phil Spencer (Director, Business Development at Quickoffice) to get the full story on the Quickoffice upgrades and the plans going forward:
Steve Litchfield: Following the recent announcements, what is happening to your S60 products?
Phil Spencer: Quickoffice have been longstanding business partners with Nokia, delivering our office products directly to the S60 platform and to users of S60 smartphones since they first began shipping. More recently, Quickoffice and Nokia have worked closely together to agree a way to provide existing and future Nokia S60 users with easy updates to the latest Quickoffice functionality.
Read the full set questions and answers to get the complete picture on the Quickoffice story.
From the press release:
"We are very happy to be able to work with Quickoffice to jointly deliver this new feature at no cost for our customers," said Waldemar Sakalus, vice president at Nokia. "Bringing the ability to access all Office 2007 document types to devices such as the Nokia N97, Nokia E75 and the Nokia 5800 is a great benefit for our customers."
“We’re excited to be able to provide these powerful updates to Nokia’s users,” said Gregg Fiddes, vice president sales and strategic partnerships at Quickoffice. “We look forward to providing Nokia and Quickoffice users with further innovative updates as new versions of Quickoffice become available.”
Quickoffice allows users to open, view, edit and create native Microsoft Office documents directly on their phone, without compromising data integrity. The mobile office suite retains file formatting, delivering superior document ‘round-trip’ capabilities and allowing users to confidently edit and exchange files between their computers and smartphones.
Further information is available on the Quickoffice website.
Categories: Software, Editorial Thoughts
Platforms: General, S60 3rd Edition, S60 5th Edition
News Discussion
Rafe
If you want the full editing version (but are not an Eseries user) I would suggest visiting Quickoffice.com or using the built in Updates and upgrades / app store feature of Quickoffice. There's a promotion running which gives you the editing version for $19.99 (normally $39.99) - look like it is only running fo a day though.
Edit: If you have already purchased an earlier version you may entitled to a cheaper upgrade. (e.g. $12 from 5 to 6.2). Check on the quickoffice.com site for more.
Edit: If you have already purchased an earlier version you may entitled to a cheaper upgrade. (e.g. $12 from 5 to 6.2). Check on the quickoffice.com site for more.
celios
Tried to upgrade on my N97... got "Catalogue update failed, check settinga and try again" - my WiFi internet connection is fine with everything else.
Tried to buy it using their website and after my PayPal account was charged got "Your purchase was successful, however a problem with our system has prevented proper processing of unlock code. Please contact Quickoffice Support for further help."
Now I have had to register for their support system and raise a ticket before I even have the software to install!
Fail*Fail = FAIL^2
Tried to buy it using their website and after my PayPal account was charged got "Your purchase was successful, however a problem with our system has prevented proper processing of unlock code. Please contact Quickoffice Support for further help."
Now I have had to register for their support system and raise a ticket before I even have the software to install!
Fail*Fail = FAIL^2
Rafe
celios:
Annoying I know, but do contact Quickoffice support. They've always done a good job for me. I think this scenario happened to me with an earlier version.
Generally:
If you get a catalog update failure message it is worth trying again. Also (I think) you need to have a SIM card in the phone at the time (it will still use the WiFi connection).
I'd advise using the built in component for doing the upgrade / purchase.
Annoying I know, but do contact Quickoffice support. They've always done a good job for me. I think this scenario happened to me with an earlier version.
Generally:
If you get a catalog update failure message it is worth trying again. Also (I think) you need to have a SIM card in the phone at the time (it will still use the WiFi connection).
I'd advise using the built in component for doing the upgrade / purchase.
Nemoi
I have the same problem as Celios on my N97, with SIM card inserted and I tried several times. After his experiences, I will certainly hold off buying the software from their site. A shame, really, cause I would have liked the word editing feature...
celios
Yep, I tried about 5 times with a SIM card in, then rebooted the phone and tried again... still no joy.
I have contacted Quickoffice support and hopefully they can send me a key. I would prefer to use the built in updater, to avoid any potentially disasterous dual install of Quickoffice, but I think I'll be downloading the .sis file from their website at this rate.
I have contacted Quickoffice support and hopefully they can send me a key. I would prefer to use the built in updater, to avoid any potentially disasterous dual install of Quickoffice, but I think I'll be downloading the .sis file from their website at this rate.
splus
I tried to upgrade from the version 3.8 I have on my Nokia N95 8GB, and after entering the IMEI on their upgrade web page it said sorry, but the free upgrade is only for QuickOffice versions 4.5 and above.
Does anyone know if I buy the full version if it will be locked to this device or I can somehow transfer the license (or whatever system it uses) if I buy a new phone?
Does anyone know if I buy the full version if it will be locked to this device or I can somehow transfer the license (or whatever system it uses) if I buy a new phone?
Berty
Stumped up £11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.
Liquid_Li0n
Same issue here. I have an E90 and tried several times to update to version 6 using the built in update
he makes a connection to my wifi and almost directly it says the update of the catalogue failed. try again
Would it maybe be because everyone is now trying to download...
is there a way to download the QO6 via PC and install the .sis on the phone?
he makes a connection to my wifi and almost directly it says the update of the catalogue failed. try again
Would it maybe be because everyone is now trying to download...
is there a way to download the QO6 via PC and install the .sis on the phone?
celios
Quote:
|
Originally Posted by Berty
Stumped up £11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.
|
Berty
This is where I downloaded from: URL Removed
Admin edit note: I have removed the URL from this post. See this post to see why.
Berty - obviously no problem with you doing this originally (I appreciate best of intentions etc.), but wanted to avoid issues for people who might follow the link for obvious reasons.
Admin edit note: I have removed the URL from this post. See this post to see why.
Berty - obviously no problem with you doing this originally (I appreciate best of intentions etc.), but wanted to avoid issues for people who might follow the link for obvious reasons.
Berty
Quote:
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Originally Posted by celios
:frown: This makes me very sad. Why is eveyone in the Symbian world wanting to use phone memory only all of a sudden? What is the point of 32Gb of flash drive if you can only install half the apps to the phone's (extremely) precious memory.
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Ratkat
Quote:
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Originally Posted by Berty
Stumped up £11 to get the full program working on my N97. All well and good but the new V6 installs on my C memory so down to 16MB's even with the cache cleared on the browser.
|
16 mb is scary for c drive. You are going to run into problems at some point, are all your other apps installed on c or mass memory?
Berty
Quote:
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Originally Posted by Ratkat
That's because the new version doesn't overwrite the old version, so you essentially have two versions on your phone, if for example you format your phone, you will get the old version back. I am assuming from the fact you only have 16mb left that you n-gage and Maps 3 as well.
16 mb is scary for c drive. You are going to run into problems at some point, are all your other apps installed on c or mass memory? |
Ratkat
Quote:
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Originally Posted by Berty
I did have 22MB's before the upgrade so I'm thinking the original version is lurking on the C: drive somewhere. Anyone know where I can locate it, had a good look through using Y-Browser, nothing stands out!
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The only way to remove it is too hack your phone and remove all the files manually, it's hard work there are loads of files and you have to be very careful as it is not immediataly clear which belong to new and old.
Ratkat
Quote:
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Originally Posted by Berty
I did have 22MB's before the upgrade so I'm thinking the original version is lurking on the C: drive somewhere. Anyone know where I can locate it, had a good look through using Y-Browser, nothing stands out!
|
Quote:
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Originally Posted by Berty
Yes I install everything I can on Mass Memory, only a few Java apps I have automatically go to C: I deleted the N-Gage app as it's rubbish, and have 3.1 maps on there. Not sure what else is cluttering things up.
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Rafe
Quote:
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Originally Posted by celios
:frown: This makes me very sad. Why is everyone in the Symbian world wanting to use phone memory only all of a sudden? What is the point of 32Gb of flash drive if you can only install half the apps to the phone's (extremely) precious memory.
|
Incidentally there wont be two copies on C:, so you wont be able to find anything to delete. As I allude to above the original copy is on the ROM drive (Z:). The Quickoffice install is quite big (not surprising when you think about what it is doing).. I think the sis file is 4 MB ish - the install size is generally around 50% again (varies a lot though from app to app).
Unfortunate, but hopefully this is something that Nokia / Symbian Foundation can fix for future platform releases. Also, hopefully, a firmware update will help as the most recent versions of the C: hungry applications (N-Gage, Maps, Quickoffice etc.) should end up on the ROM drive.
Rafe
dougalzene
I bought QO Premier 6 (latest 6.195) for the discounted price* and am generally happy with the product but for this one reason:
Any spreadsheet exported from google docs as XLS will not open in QO Premier. The same file opened and resaved in either MS Office or OpenOffice will be fine however not directly. To be fair it's Google's export however I thought I was buying a package that could open any XLS, DOC or PPT MS could. I have raised a support request.
*note: the "1-day" half price promo seems to have been active for ages - its countdown timer makes out it's like ooh wow must act quickly but in truth you can visit 2 weeks later and it's countdown time again! might need to clear cookies or ip.
Any spreadsheet exported from google docs as XLS will not open in QO Premier. The same file opened and resaved in either MS Office or OpenOffice will be fine however not directly. To be fair it's Google's export however I thought I was buying a package that could open any XLS, DOC or PPT MS could. I have raised a support request.
*note: the "1-day" half price promo seems to have been active for ages - its countdown timer makes out it's like ooh wow must act quickly but in truth you can visit 2 weeks later and it's countdown time again! might need to clear cookies or ip.
yitwave
After installing this, my C:\ fell from 30 mb (w/ ngage, ovi maps3, messaging) to 18mb.
I uninstall it, but i can't access quick office, it doesn't leave me with my previous version.. what should i do?
Can i just downgrade back and will it delete the downloaded file?
I uninstall it, but i can't access quick office, it doesn't leave me with my previous version.. what should i do?
Can i just downgrade back and will it delete the downloaded file?
celios
Quote:
|
Originally Posted by Rafe
The necessity to install to the C: drive is a technical limitation when upgrading ROM applications (you'll note the same behaviour on some Nokia applications too - e.g. Nokia Maps). So this isn't Quickoffice's (or any other developer's) desire to fill up your C: drive.
Incidentally there wont be two copies on C:, so you wont be able to find anything to delete. As I allude to above the original copy is on the ROM drive (Z:). The Quickoffice install is quite big (not surprising when you think about what it is doing).. I think the sis file is 4 MB ish - the install size is generally around 50% again (varies a lot though from app to app). Unfortunate, but hopefully this is something that Nokia / Symbian Foundation can fix for future platform releases. Also, hopefully, a firmware update will help as the most recent versions of the C: hungry applications (N-Gage, Maps, Quickoffice etc.) should end up on the ROM drive. Rafe |
be a result of problems with apps where data was stored on a removable memory card, which was subsequently removed and they have not updated their thinking (or their code) for the devices with built in solid state drives.
I got good support from Quickoffice and now have it installed. My free RAM (not C: space) is around 44Mb with SEVEN running and Quickoffice installed so I am fairly happy. Will give it a try over the next week.
Ratkat
Quote:
|
Originally Posted by yitwave
After installing this, my C:\ fell from 30 mb (w/ ngage, ovi maps3, messaging) to 18mb.
I uninstall it, but i can't access quick office, it doesn't leave me with my previous version.. what should i do? Can i just downgrade back and will it delete the downloaded file? |
Although as Rafe says the original version is on rom z drive, there are a number of files that are written in the private and sys drives on c, deleting them gains about 1 mb back, but you need to hack your phone and it is not something I would recommend.
It you have previously upgraded from version 4 to version 5 and then 6, you will actually have two copies on c, as well as the one on z, as version 6 doesn't overwrite 5 even if you installed it as an upgrade.
In this case hacking and deleting files will give you back about 5mb, but it is much safer in this case to format and upgrade direct from 4 to 6
JohnnyN
I started with 51mb on my N86, and now have 32 after this and ovi 1.1. I think I'll stick to firmware updates from now on, other wise i'm going to run out of space :o
dougalzene
I have 74mb free after installing QO 6 on my recently hard reset N82. Also on C I have most of my apps installed including Ovi maps. In fact everything but my dictionaries which are on a 8gb card along with country maps, music etc.
About a month ago I did a hard reset along with latest firmware reinstall. Everything is running very smoothly and much better than the accumulation over several firmware and app upgrades.
About a month ago I did a hard reset along with latest firmware reinstall. Everything is running very smoothly and much better than the accumulation over several firmware and app upgrades.
rvirga
Free upgrade for Samsung i8910 HD users as well (read-only version).
It's probably free for all those Symbian handsets that came with the previous version preinstalled by the manufacturer.
It's probably free for all those Symbian handsets that came with the previous version preinstalled by the manufacturer.
mcpezza
Just purchased the upgrade for £9.00 something!! Now have 8.69Mb left on my C drive!
Phil Spencer
All,
Great to see the enthusiasm around these updates, thanks for the interest. Just a few quick points:
1) Rafe already replied about the ‘install to C’ issue. Unfortunately there’s not a great deal we can do about this due to system installer complexities and limitations, sorry.
2) I see some people are reporting issues with Quickmanager catalog updates. We have seen some regional issues we hope are now fixed with some connections but in the main we think a lot of these are just down to understandably high demand. Our apologies if anyone experiences this, but please try again later or tomorrow and hopefully it will work. If you’re using WiFi then as some posters note please do ensure there’s a SIM in your phone and that your phone is on too, even if you’re not using its data connection.
3) A very important point, but PLEASE can I urge you all to use our official http://support.quickoffice.com/ site if you have problems with downloads or purchases? I see someone has posted a link to a SIS file for direct download. We’re happy for people to get direct download links via our support service but it’s CRUCIAL people get the right SIS file. As a little background for you, we now unfortunately have to maintain over 20 SIS files for this release due to different S60 versions, different license offers and different ‘types’ of SIS for different devices due to the way the Symbian Installer works. It is very important for your own sake and proper usage on your phone that we can direct you to the right one.
(An example: the SIS linked to earlier is for S60 5.0 devices which have Quickoffice in ROM only. If you try to install it on other devices/setups it will cause problems – if not immediately, when you come to try and get future updates installed. So it’s imperative we try to help you with the right link for your specific phone).
We’re very willing to support customers with questions or problems directly and if you file a request on our site we’ll be able to do so most effectively.
Thanks,
Phil
Great to see the enthusiasm around these updates, thanks for the interest. Just a few quick points:
1) Rafe already replied about the ‘install to C’ issue. Unfortunately there’s not a great deal we can do about this due to system installer complexities and limitations, sorry.
2) I see some people are reporting issues with Quickmanager catalog updates. We have seen some regional issues we hope are now fixed with some connections but in the main we think a lot of these are just down to understandably high demand. Our apologies if anyone experiences this, but please try again later or tomorrow and hopefully it will work. If you’re using WiFi then as some posters note please do ensure there’s a SIM in your phone and that your phone is on too, even if you’re not using its data connection.
3) A very important point, but PLEASE can I urge you all to use our official http://support.quickoffice.com/ site if you have problems with downloads or purchases? I see someone has posted a link to a SIS file for direct download. We’re happy for people to get direct download links via our support service but it’s CRUCIAL people get the right SIS file. As a little background for you, we now unfortunately have to maintain over 20 SIS files for this release due to different S60 versions, different license offers and different ‘types’ of SIS for different devices due to the way the Symbian Installer works. It is very important for your own sake and proper usage on your phone that we can direct you to the right one.
(An example: the SIS linked to earlier is for S60 5.0 devices which have Quickoffice in ROM only. If you try to install it on other devices/setups it will cause problems – if not immediately, when you come to try and get future updates installed. So it’s imperative we try to help you with the right link for your specific phone).
We’re very willing to support customers with questions or problems directly and if you file a request on our site we’ll be able to do so most effectively.
Thanks,
Phil