My Top 10 Reasons for Staying with Symbian

Published by Steve Litchfield at 8:41 UTC, May 13th 2010

Summary:

I was asked a very good question last week: "Why do you stay with Symbian when there's a world of wonder with iPhone and Android?" I have to admit to finding a number of positives in these other platforms, sometimes accompanied by positives in their hardware, but it's true that I do keep coming back to Symbian as the OS powering my smartphone-of-choice. Investigating my own leanings and trying to justify them, read on for the top 10 reasons why I stay with Symbian.

NB: I'm not blind - I could probably also write a 'top reasons' article for staying with, or moving to, any of the other smartphone platforms, but I seriously doubt I'd get to '10'. In some cases, the list might be as short as 3 or 4.

1. Hardware

Yes, yes, I know Symbian doesn't make hardware, but as an observer of the mobile scene for many years, I can state that much of the cutting edge hardware has had Symbian inside. In part these two factors might be related, since high specification cameras (for example) are made easier to integrate by using Symbian (why do you think that the smartphones that can record HD video so far have been Symbian-based). 

I particularly look out for high quality loudspeakers, high quality microphones (for in-video sound, mainly) and high quality cameras (e.g. Nokia's use of Carl Zeiss optics, plus the superior sensors used in many top-end Symbian-based camera smartphones).

One of Nokia's best camera lens/sensor combinations

The competition are starting to catch up, at the top end, anyway. The likes of the iPhone 3GS and upcoming iPhone HD and the brand new HTC Incredible all get in the same ball game as some of the Symbian licensee/partner hardware. But in general, if I've wanted real component quality, I've done best to look in the Symbian world first.

2. Very customisable

Never mind jokes about Nokia setting up different devices in different ways, potentially confusing new users, one of the biggest benefits of getting a Symbian (née S60, in this case) device is that you can set it up more or less exactly as you want. From different homescreen layouts to thousands of different free third party themes, from moving every icon into any folder to creating new folders as needed, from changing every attribute of your phone's profiles to altering the fonts/sizes used throughout the interface, to name but six ways of making your smartphone your own, I can't think of another platform which offers the same degree of overall customisation for the discerning owner who knows what he or she wants.

Screenshot

3. Used in a wide range of form factors

Perhaps because of its wide-ranging heritage (the early Symbian smartphones were divided into qwerty clamshells [Series 80 interface], touchscreen slates [UIQ interface] and numeric keypad one-handed candybars and sliders [Series 60 interface]), there has always been a tremendous choice of form factors in the Symbian world. Even today, with S60 as the only interface, the three form factors just mentioned still exist - and now adding in front-facing qwerty candybars and touch/qwerty hybrids. So that's six different form factors in all, far more choice than for any other smartphone platform.

The newest devices in the Symbian phone gallery

In the tech media, understandably, there's a disproportionate focus on the high end, which currently centres on the larger screen monoblock touch only form factor, but it's important to remember there are many who want to use something else. For example, thinking about non-touch smartphones, Nokia utterly dominates the market (E72, E52, N86, etc.), with the entprise-focussed RIM the only other major player.

4. Maturity and depth

Critics of Symbian are fond of calling it 'old' and even 'obsolete', an argument I'm utterly perplexed by. This is in contrast to the likes of Android, iPhone OS and Web OS, all of which are still being added to? Routines and functions which were implemented in 2005 in Symbian OS are only now just being added in to some of its competitors. And I'm not really talking about user interface niceties like copy and paste - I mean the middleware. The connectivity functions that take time to write and test.

Have you ever tried Bluetoothing files and media around between a desktop computer and any non-Symbian smartphone? Exactly - it's often a nightmare. Whereas almost every Bluetooth connection between a Symbian phone in my care and.... anything else has nearly always worked first time. Another example: 'tethering' has been possible in Symbian for at least 6 years, it's only now just arriving on Android

The same goes for VoIP, general telephony, cellular connectivity, file system management, and so on. Note that each manufacturer's user interface on top of all the OS goodness is not always perfect, but this shouldn't take away from the depth of the operating system and functionality under the hood.

5. Power management

One area where Symbian (and SIBO and EPOC before it) has always been strong is power management. The first Psion palmtops ran on 2 'AA' batteries for a month. Since then, of course, a hundred new ways of draining a portable device's battery have been invented, but the underlying frugal nature of Symbian is still there at heart. Look at the Nokia E55 or E72, for example, both of which are smartphones in every sense of the word (including qwerty, GPS, Wi-Fi, and so on) and both of which will happily go through several days of serious use on a single battery charge.

E55 battery up close

The concept starts to run down when we include the large-screened touch handsets, mind you - the laws of physics dictate that the power to drive that screen, interface and (usually) always-on 3G data, has got to come from somewhere - but devices on all platforms face similar battery life issues - it seems a nightly recharge is de riguer for most. The efficiencies of the OS get a little lost amidst such huge power drains, but even in 2010 I'd still bet on like-for-like battery life tests favouring a Symbian handset.

6. Openness

Nokia made a huge leap of faith when it bought and then immediately open-sourced Symbian OS. Whether this was a sound financial decision isn't my area to judge, but the resulting open OS (it took a couple of years from start to finish to actually achieve the transition) is certainly leading the way in terms of openness to new ideas, new runtimes (Ruby, Flash, WRT, Java, Python, and many more) and new services. It's true that not all the building blocks are in place yet, but we're only months away. 

Symbian develop

Symbian has also always been open to applications - from anywhere, not just written in any language. Many a time I've been able to browse the Web on my Symbian smartphone, looking for a particular tool - I find the install file on a desktop-formatted web page (for example) and am able to download and install it directly, with no need for a desktop go-between and no need for the tool to be part of a recognised app store.

7. Security

Before Symbian OS 9 arrived (2005 or so), security on Symbian wasn't bad. There was full port masking when online and the only way you could pick up something malevolent was by deliberately installing apps from 'warez' sites. Or by accepting multiple install requests to something someone had 'sent' you. Not a huge issue overall. But Symbian OS 9 represented a watershed in mobile security and one that has been widely copied: 'Platform security' meant that apps now had to be 'signed' according to the functions they wanted to use in the phone. So higher capabilities were needed for apps that could do potentially troublesome things.

All of which also knocked 'malware' on the head completely. What had been a minor irritation before OS 9 was now a non-issue. You'll still find 'anti-virus' apps for Symbian online, but they have nothing to detect. Someone writes a malware app? It won't get signed, so it can't be installed with the capabilities it needs to do damage.

Yes, iPhone OS is possibly as secure - though there's a large number of people who have 'jailbroken' their iPhones, rendering them insecure. In contrast, the number of people who have jumped through significant technical hoops to 'hack' their Symbian phones is possibly as low as 0.001% of users - each of whom is geek, knowledgable and unlikely to install malware in the first place. Again, security on Symbian is as tight as it's possible to realistically be in the open world of 2010.

8. Familiarity

This is the only one of my reasons that's only 90% positive. Having used Symbian for so many years, there's a healthy degree of familiarity with it, for me. I know where things are in the apps and settings, I have a library of favourite third party apps that I know will work, I know how to sync my Symbian PIM data to any of my desktop computers. It's a walk in the park compared to learning, adapting, tweaking and scrounging, which is what would need to happen to move to another platform full-time. Is this me being lazy? In part yes, though I'd venture to suggest that I'm not atypical here.

Handy Safe Pro lock-in

There's also a degree of lock-in. The degree to which this is true depends on the person and the apps they use, but in my case it's Handy Safe Pro. It's a fabulous secure database, for storing all my passwords and PINs and reg codes. And it syncs this data between all my PCs and all my phones. But there's still no reliable and automated way to get my 1100 content items out in any kind of immediately usable form - so I'm locked in. Happy enough - but still imprisoned 8-)

9. Price

Yes, this is also down to manufacturers and not the OS itself, but price is an issue for almost everyone. This is slightly affected by Symbian now being an open, license-free OS (and so no company needs to pay to use it or recoup this cost in hardware) - but is mainly influenced by the lower Bill of Materials (BoM) for a Symbian smartphone than for a similarly specified smartphone with (say) Android inside because less chips are needed, less RAM (on the whole) and a slower, cheaper processor. The price difference is even more marked when comparing like with like, when looking at more proprietary smartphones running Web OS, Windows Mobile, iPhone OS and so on.

5230 at amazing prices

For the user (in this case, me), this means that a Symbian-powered smartphone is liable to be cheaper to buy initially (or cheaper on contract each month), plus cheaper to replace when the time comes (or when I lose it or break it).


10. It's British

Well, I say British, it started out as British. Well, I say started out as British, more it started out as a multinational organisation based in Britain. Anyway, Symbian came out of Psion, which was 100% British, so I'm going to stick to my guns on this one! 8-)

 


 

Note that my aim in writing this article wasn't to state my membership of the Symbian fan-club, but to honestly give a reason for my personal preference for Symbian-powered phones today and in the past. What of the future? None of the above reasons are going away, though the rise and rise of the little green robot and 'Big Brother' iPhone OS are at least giving me cause to glance across the rest of the smartphone world.

Steve Litchfield, All About Symbian, 14 May 2010


 

Filed: Home > Features > My Top 10 Reasons for Staying with Symbian

Platforms: Series 80, General, S60 3rd Edition, S60 5th Edition, Symbian^3

Categories: Comment, Software

Discussion

abubasim
What about lack of support for podcasts and audiobooks in the media player in Nokia's Symbian phones? SE's UIQ3, which was also based on the Symbian, got excellent support for this in their final phone models, G700 and G900, before they dropped UIQ3.

How Apple has integrated all this in iTunes is my reason for being happy with the iPhone. Music, video, podcasts and audiobooks, everything very well handled. iTunes will even synchronize current playing position in podcasts and audiobooks, so the same audiobook you already started playing in your phone, you can continue it from the same point in your Mac or PC. And the iPod player in the phone will also keep track of last played position in video files. If Nokia were to deliver something like this on their new models then I could switch back to Symbian again.
dsb
I am fourtunate to have a HTC Legend, Nokia N97 mini and E72 and like you I keep comming back to nokia, mainly the E72 but unlike you I don't understand why. The Legend does most things the nokias do but better and faster and much more but I keep putting my sim back in the Nokias, I think I need help sometimes, its like being in an abusive relationship.
saint.soldier
true my friend. true. being a symbian enthusiast , i was overwhelmed by all the new methods to hack your phone (yes yes...i am a power user) and the scores of things that you can do after your phone is hacked. in fact, i was into symbian so much that all of the positive things were hidden by the cribbing power user.

I forgot for a while why i chose symbian in the first place itself. for its dexterity the goes hand in hand with the simplicity.

PS: nokia DOES makes crappy hardware. all my phones creak. this is a major thing that needs to be addressed. i hope they listen to the hue and cry of ours and do not disappoint us with the N8.

as my jamaican friend said, its better to have 5 quality dishes in your restaurant rather than having 50 quality-less dishes....!!
Unregistered
Still I don't call a Symbian as open in comparison of all these other names. Let me give you a simple example it really disappoint that while Maemo could play all kind of Video files, this kind of legendary wish of Symbian users is still unanswered even after we are about to reach in age of HD videos on Symbian based smartphones.

You struggle to hack your phone to suit basic apps like call recordings/ FM recording etc. Definitely these are small things that are not that hard to be done.
Unregistered
Hi Steve,

Great post, hope you dont mind but I have mentioned it on my blog at http://irelandstechnologyblog.blogspot.com/
Unregistered
You mention that the hardware is always good - but that's contradictory to your point on price.
Gyzar
It definitely has some huge potential, but ... the "signing apps" thing sux big time. how can you talk about openness?!
brendand
Quote:
You struggle to hack your phone to suit basic apps like call recordings/ FM recording etc. Definitely these are small things that are not that hard to be done.
You don't need to hack your phone to record calls - there's an app for that. In fact there are a few, so have a look.
clonmult
Quote:
Originally Posted by abubasim View Post
What about lack of support for podcasts and audiobooks in the media player in Nokia's Symbian phones? SE's UIQ3, which was also based on the Symbian, got excellent support for this in their final phone models, G700 and G900, before they dropped UIQ3.

How Apple has integrated all this in iTunes is my reason for being happy with the iPhone. Music, video, podcasts and audiobooks, everything very well handled. iTunes will even synchronize current playing position in podcasts and audiobooks, so the same audiobook you already started playing in your phone, you can continue it from the same point in your Mac or PC. And the iPod player in the phone will also keep track of last played position in video files. If Nokia were to deliver something like this on their new models then I could switch back to Symbian again.
Podcasting support?

Since the N95 (unsure of which firmware revision), podcasting support on Symbian has been better than what Apple offer, at least on-device.

As of v2 firmware on the iPod Touch, whilst you could download podcasts, you couldn't subscribe to feeds. Symbian podcasting support is pretty good. And in those circumstances, the podcast is only needed on one device, so no need to sync playback position.

Audio book support though isn't that good .....
buster
Quote:
Originally Posted by abubasim View Post
What about lack of support for podcasts and audiobooks in the media player in Nokia's Symbian phones? SE's UIQ3, which was also based on the Symbian, got excellent support for this in their final phone models, G700 and G900, before they dropped UIQ3.

How Apple has integrated all this in iTunes is my reason for being happy with the iPhone. Music, video, podcasts and audiobooks, everything very well handled. iTunes will even synchronize current playing position in podcasts and audiobooks, so the same audiobook you already started playing in your phone, you can continue it from the same point in your Mac or PC. And the iPod player in the phone will also keep track of last played position in video files. If Nokia were to deliver something like this on their new models then I could switch back to Symbian again.
Of course, the counter argument is why can you not do this on your iPhone directly? I NEVER need to connect my E90 to my PC to update my Podcasts, my phone does it all for me automatically. This would be possible on an iPhone if Apple didn't deliberately prevent this. Also, on my Nokia, I can delete any files I want, without having to use a PC; on an iPhone/iPod Touch this is not possible, as many file types (ie. music and photos) can ONLY be deleted via iTunes, rendering the iPhone not so much a powerful smartphone as a PC accessory. That's why open-ness is a good thing, but something that Apple do not intend to allow...
slitchfield
Some replies:

>>You mention that the hardware is always good - but that's contradictory to your point on price.

No, I said that some of the best hardware is on Symbian devices. Also some of the cheapest, most plasticky. It's all about range. But for those who want high spec components....

>>It definitely has some huge potential, but ... the "signing apps" thing sux big time. how can you talk about openness?!

Signing is important to avoid malware. That aside, the Symbian world is still far more open than, say, iPhone OS. And you can write apps in 10 languages. And distribute apps from any old web site.

Steve
ajck
As a long time (21 of the last 26 years) software developer (on all sorts of platforms) and Symbian fan for several years, and part-time mobile industry analyst who's done professional studies of the iPhone and Android SDKs, I can tell you where there is NO contest from iPhone or Android devices currently and why I resolutely stick with Symbian - it's because of these points mentioned in your article: Hardware, Maturity and depth, Power management, Openness, Security and Price.

Nokia/Symbian devices simply beat every other device going, often by miles, and by years, on all these fronts. So, simply, why on earth would I want to spend my money on an inferior product? As a developer too, Ovi Store is well on it's way (1.7m downloads/day), whilst Android store doesn't make developers any significant money, and iPhone store you're competing with 180,000 other apps (good luck!).

Critics only really have the UI to harp on about these days, and frankly a.) sales have proven customers more often choose S60 touch even when also presented with iPhone or Android. b.) Symbian ^ 3 easily matches or exceeds the best iPhone and Android have to offer.

I rest my case.
Unregistered
i could'nt agree more steve. as a user, i find symbian so easy, intuitive, less demanding of battery power, less demanding of processing power and readily customisable. the n97 is hampered by very low RAM (whoever designed it at 128mb should be fired!) and the lack of dedicated graphics processor (a retrogression from N82 which has HW graphics accelerator). otherwise, it is a well-designed fone. moreover symbian fones have been around for long with samsung, SE, and nokia already having established retail shops in the countryside of the philippines. hence accessories and after-sales service come handy. philippines is mostly loyal to nokia, we in return await favor that nokia n8 be released soonest here.
-raleigh-
Let us face it, it takes years to learn this 'mature' system. You have to be a geek in order to investigate all these layers of semi-working applications with hope to find a solution which suits your needs. I believe most people just give up early and move to a more user friendly device if they really need a functionality beyond phone calls and text messages.

Sites like this are certainly very helpful, but taking into account structure of Ovi Store and scattered applications market, it costs a lot of time to discover all this interesting niche products, like garmin xt, joikuspot, podcasting, nokia sports tracker, coreplayer, opera, snaptu or mail for exchange.

Still after few years with s60 devices I see no worth mentioning e-mail client. I am using the build-in client which is ok, but does not read html e-mails.
Jimmy1
Even though I presently still use Symbian (on a Samsung i8910), I can look critically at some of its downsides. The app signing, and need to hack your phone to get it to do basic things (conversation view SMS), is a royal pain in the rear. It totally scares off new users.

Also, I think the main competition is more Symbian vs. Android rather than Symbian/Nokia vs. the Apple iPhone.

Apple, perhaps brilliantly, decided to envelop the iPhone into their whole ecosystem. No one will be able to beat their combination of: vast iTunes content availability, hundreds of third party accessories, and a dominant developer following. They have a niche, but a very, very lucrative niche, similar to their Macbook lines, that nobody will likely be able to match.

So, Nokia should set its sites instead on preventing Android from becoming the default 'Windows' of the mobile space, which it is threatening to do. Just the fact that manufacturers like Archos and Dell are using Android on tablets, should scare the daylights out of Nokia and the Symbian Foundation and light a fire under their posterior.

Also, since I don't see Microsoft's Windows Phone 7 really taking off (Microsoft STILL has no clue how to market to consumers; look at the Kin), Nokia should explore even further partnerships with them, possibly even including Zune Media Marketplace integration.
slitchfield
Quote:
Originally Posted by -raleigh- View Post
Sites like this are certainly very helpful, but taking into account structure of Ovi Store and scattered applications market, it costs a lot of time to discover all this interesting niche products, like garmin xt, joikuspot, podcasting, nokia sports tracker, coreplayer, opera, snaptu or mail for exchange.
Absolutely, though the situation has got a lot better in recent times, in fairness to Ovi.

But this feature was why *I* stay with Symbian, not some average Joe Bloggs - to be honest, when people ask me what to buy, I ask how tech literate they are. If 'Not at all' then I point to the iPhone range. Or, if they're struck for cash, to one of the cheap Nokia S60 touchscreens. But it's the slightly geekier scene which interests me - people who are tech-savvy enough to help themselves and find stuff that stretches both them and the device.
Unregistered
...all this and free maps! (well, free-ish or soon to be free)

ILG
paker
and when will you write "1001 reasons not to stay with symbian any more" ? :)
buster
Quote:
Originally Posted by paker View Post
and when will you write "1001 reasons not to stay with symbian any more" ?
I guess when there are 1001 reasons worth mentioning (could be a long wait then)...
abubasim
Quote:
Originally Posted by buster View Post
Of course, the counter argument is why can you not do this on your iPhone directly? I NEVER need to connect my E90 to my PC to update my Podcasts, my phone does it all for me automatically. This would be possible on an iPhone if Apple didn't deliberately prevent this. Also, on my Nokia, I can delete any files I want, without having to use a PC; on an iPhone/iPod Touch this is not possible, as many file types (ie. music and photos) can ONLY be deleted via iTunes, rendering the iPhone not so much a powerful smartphone as a PC accessory. That's why open-ness is a good thing, but something that Apple do not intend to allow...
Yeah, I've also used Nokia Podcasting on E61i, E90 and last the unofficially 'cracked' version on E72. And the ability to download podcasts directly on the phone is excellent. But I rather have a podcast client that resumes from the last played position to avoid fast forwarding than the ability to download directly to the phone. None of three Nokia phones I listed remembers last played position. I know at least the N95 supported this if the audio files had podcast as the category but oddly enough Nokia didn't retain this feature in newer models (E72). I connect my phone to PC every day to sync calendar and stuff so podcasts get refreshed automatically at the same time.

But we're all different creatures. Some value podcatching directly to phone more and don't mind fast forwarding an hour-long podcast where they last paused it before exiting the podcasting client...

The ideal would be a full podcatcher with resume support, where the client remembers which podcasts have been played partly or fully and indicates this accordingly. Maybe we can hope for this now when Escarpod has been chosen as the official Symbian podcatcher...
Jimmy1
BTW, Android 2.2 Froyo, now adds Wifi hotspot tethering and USB modem tethering, so Symbian loses the Joikuspot advantage. It's being rolled out now, and it supposedly works great on the Nexus One.
Super Chimp
The better question would be with all the choice out there as far as OS types are concerned, with OS types that are often better than Symbian why would you keep inflicting Symbian on yourself. Now a Nexus One user I have no desire to return to Symbian at this time.

I am especially bemused about the comment about hardware in the article, to me a lot of Nokia's these days can best be classed as poorly made & cheap & nasty. Yes there are exceptions, but speaking in general if I wanted a well built phone I certainly wouldn't look to get a Nokia unlike in the old days.

Same goes for security, to try & pretend that Symbian is somehow better than OS X or Android in this area beggars belief.
Unregistered
Quote:
Originally Posted by abubasim View Post
Yeah, I've also used Nokia Podcasting on E61i, E90 and last the unofficially 'cracked' version on E72. And the ability to download podcasts directly on the phone is excellent. But I rather have a podcast client that resumes from the last played position to avoid fast forwarding than the ability to download directly to the phone. None of three Nokia phones I listed remembers last played position. I know at least the N95 supported this if the audio files had podcast as the category but oddly enough Nokia didn't retain this feature in newer models (E72). I connect my phone to PC every day to sync calendar and stuff so podcasts get refreshed automatically at the same time.

But we're all different creatures. Some value podcatching directly to phone more and don't mind fast forwarding an hour-long podcast where they last paused it before exiting the podcasting client...

The ideal would be a full podcatcher with resume support, where the client remembers which podcasts have been played partly or fully and indicates this accordingly. Maybe we can hope for this now when Escarpod has been chosen as the official Symbian podcatcher...
You probably missed this, as S60 user experience is a beast at best, but playing Podcasts thru music player will remember position and which podcasts are played past shutdown. Podcasting really needs to be integrated into music player, something akin to desktop iTunes, but on the mobile. I only use Podcasting to scrape podcast feeds now, but listen to all my podcasts on Music Player. But funny enough, because I've sent my N97 in for GPS repair (finally) I'm starting to get re-acquainted with my N95-3, and I have to say, the integration between Music Player and Podcasting is much better, as Podcasting in the N95 can actually delete the podcast that is currently open on Music Player, but Music Player will handle it gracefully. N97 will not let me do that if Music Player is on the same directory as the open podcast. Typical symptom of Symbian for the past 3 years, as UI development just went downhill. "Podcasting" as a concept is still great, but Podcasting app on the S60 needs a serious overhaul, like kick it out and integrate the functions back into Music Player, please!!! Who needs another app that does the same thing Music Player does - play sound files????
It so stupid to have net-aware phones and the basic apps (calendar, music player, contacts, etc.) are not net-aware still. But at least Nokia Maps gets this right. It's something that Android gets right as well. S60 development team still doesn't seem to get it.

-Gene
Unregistered
Nokia has done an excellent job of listening to its consumers & have catered their devices to your needs. They have even addressed the build quality issues that used to plague Nokia handsets. I would now very easily say that their build is on par with Motorola, whom I consider to be the best at build quality.

Another issue that still makes me a staunch supporter of Nokia is their designs. Even their budget handsets look like they cost much more than the user actually paid for.

As far as calling the UI "old", why is that the iPhone's UI has been basically unchanged for 3 yrs., yet god forbid that anyone call it "old"...which it is. It is also nothing special. The icons are perhaps the worst thing about the UI.

I consider Nokia to be designed for users who like classy devices, & aren't also concerned that the menu won't do a freakin' 720 corkscrew somersault before it's closed.

I think Nokia is right on track, & once MeeGo & S^4 are announced, the naysayers will finally remove their foot from their mouth.

Long live the king....
thecrevis
The fact that you have to write an article titled "My Top 10 Reasons for Staying with Symbian" is a good enough reason to question why you need to convince yourself of an operating system you see as so superior. My nokia 5800 ultimately sucks. It's slow and it crashes, apps are nothing compared to iphone....as one single example, compare the user experience of facebook on a nokia 5800 and on an iphone. the iphone SHITS all over the 5800 in so many ways.

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