I'm not sure if The Gadget Show's Jon Bentley has been watching my Phones Show, but in his own video review (embedded below in HQ) of the Nokia N97, he seems to have picked up on many of the same complaints, including the diminutive keyboard and the still immature S60 5th Edition interface. Yet, overall, he concludes it's still "one of the best phones you can buy". I'd concur, with the rider that Nokia need to get cracking on firmware updates and that the 'b' in 'Buy' is in capitals - £500 is still a sizeable sum!