Ocock seems to see the launch of the Apple iPhone as a pivotal moment for the Symbian ecosystem:
...The Symbian definition of a smartphone was a phone with PDA functions. The browser was always a second class citizen, a third party component – Opera by default in the early days, but freely replaced with a licensee’s preferred option. Perhaps where Symbian started slipping in quality was the need, caused by the appearance of iPhone, to compete in the internet phone space too, a space Symbian thought it was in and thought it was winning without realising iPhone was something altogether different. With neither enough time nor talent to make a competitive internet phone, that was enough of a distraction to let even those things that Symbian did well, slip too.
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