Just a quick note about the widespread reporting of Nokia's intent to close the three flagship stores (in London, New York and Chicago) - e.g. Chris's analysis here. Rafe is investigating the story behind Nokia's strategy, so watch this space for his report. In the meantime, yes, I agree that the flagship stores were about more than just making a profit and it's a shame to see them go. But, putting them into perspective, Nokia has pointed out that have (ahem) 600,000 other relevant retail outlets around the world.