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The Top 5 Phones that aren't actually IN the Top 5

Published by Steve Litchfield at 18:12 UTC, October 11th 2009

Regular viewers of The Phones Show will know that I periodically run down my 'Top 5' phones in the world. Astute viewers will also have spotted that I haven't done one for a while. The problem is, as indicated by the headline above, that I'm having problems recommending a single phone or smartphone, let alone five of them. Things were simpler a year or so ago, I'd simply pick the Nokia N95 (or one of its cousins, the N95 8GB or N82) and that'd be the number 1 spot sorted. The phone world has moved on though, with greater variety, greater complexity and, yes, greater disappointments. Read on... [updated with extra comments]

You'd think that with the plethora of designs, of ever increasing specification, from different manufacturers, that I'd be spoiled for choice, but the problem is that my expectations of a smartphone have also gone up - and at a faster rate than the devices themselves.

The task again: Picking the top 5 phones in the world at the moment. The ranking should take into account functionaility, build quality, usability, reliability and elegance. In short, they should be the phones I'd recommend to a tech-savvy friend asking the perennial question "So which phone should I go for, then?"

My own interactive Smartphone-choosing Grid is a good start, of course. In fact, you can try it yourself, though note that it's always a little out of date since I maintain it only in odd moments. But picking a personal 'Top 5' involves a little more emotion than the numbers and grades allow.

Let's look at some likely contenders, surely one of these will be in the top 5?

N97

Nokia N97. Even leaving aside my early unit and the GPS and camera glass scratch issues, the N97 is going to struggle slightly. Creaky sides, a plastic back and a minimalist keyboard that I still struggle with to this day rather ruin the premium ambitions of the device. RAM and flash memory issues are a big concern, despite the big v20 firmware update that's imminent. Yes, when patched up it's going to be a functionality powerhouse and there's that lovely huge screen, but I'm not convinced I want new users to be going through what I've gone through. It's top 10 material, but I'm not sure it should be at the top.

Apple iPhone 3GS. Faster and more graphically impressive and with a far better camera than early iPhones, the 3GS has to be somewhere near the top of the tree. And yet I find it hard to recommend to casual enquirers. No proper multitasking, so you're forever re-opening apps and explaining to people why they can't have that music or that chat system running in the background while they get on with something else. And do you really need 80,000 apps? Just finding the dozen or so that are really good and right for you is enough. I'd rather see an iPhone app store with 800 apps, all of which are of a really high standard. And then there's the price. Even more so than the N97 above, you've got to sign your life away to own one. Or at least that's what it feels like. Again, a top 10 contender though.

HTC Touch Pro 2. Featuring a glorious screen and one of the best mobile qwerty keyboards I've ever used, this pitches itself as a mini-laptop and to some extent achieves this. But it's hard to recommend the mishmash of UIs - part iPhone-wannabe, finger-optimised HTC TouchFlo 3D and part traditional stylus-centric Windows Mobile. Add in the confusion from two web browsers, two image viewers, two (or is it three) video players and you get the picture. I'm simply not sure who the Touch Pro 2 is aimed at and as a result it will only just scrape into a top 10.

Palm Pre. Still not actually available in most countries, the Pre is struggling to make any kind of real impact. With an ultra-fiddly keyboard, its main selling point is its innovative integration of multiple contact sources. Read the press and you'd think that the Pre was doing almost as well as the iPhone. Look at the numbers and it's nowhere. And I haven't even held one yet.

N86

Nokia N86 8MP. Consummately built, with a gorgeous screen, great keypad and media controls, decent battery, possibly the best phone camera in the world, the N86 is elegance personified. The trouble is that its form factor is unashamedly 2007, with the QVGA-screened dual slide system. Not necessarily a problem, since this works as well as it ever did, but would my credibility be strained beyond stretching point if I make this my top pick, in these days of WVGA capacitive touch screens? Do I even need to worry about what others think? There are a few other downsides, too - very tinny speakers and firmware which is still relatively immature. Certainly worthy of a top 10 place though.

HTC Hero. Ah yes, the 'device of the moment'. The one everyone's been raving about. It's tiny, it's got a capacitive touchscreen, it's got Android, it's got a social/widget/buzzword-centric front end, what's not to like? The problem is that it's too fiddly, overall. Don't get me wrong, it's perfect for the geek who loves to fiddle, but in real world use the Sense UI gets in the way as much as it adds functionality. The HTC virtual keyboard is good but not as good as the iPhone's - and the screen is smaller. And, by opting for the HTC re-working of Google Android, you have to do without 'The Google Experience', so say goodbye to, for example, over the air firmware updates: with the Hero you have to wipe your device via a Windows PC and then sync or install everything back on afterwards - it's not ideal. Again, maybe top 10 material, but only just.

Nokia E75. The 'in' phone in the AAS camp for 2009, the E75 excels at almost nothing yet manages to do everything else rather competently. Its only weak spots are the smallish (2.4") screen, with attendant readability problems in the likes of Web, and the smallish battery, which is prone to dying in the face of heavy push email use. Still, there's no doubting the genuine (and metal!) Swiss Army Knife feel to the phone and it's probably what you'll see me blogging with at any event this year, the keyboard is genuinely useable. Yet again (spot a theme yet?), it's top 10 material but not really worthy of being near the very top slot.

i8910 HD

Samsung i8910 HD. The 'flagship' with next to no official support. Samsung have turned out (again) to be hopeless at providing official support and updates for users in most countries, though there's a healthy underground "hang Samsung, we're going to start modding this phone ourselves" movement. However, 10 out of 10 for the hardware - huge OLED screen, great chips, great speakers, great camera - but yet again it's a Top 10 contender but not top of the heap.

Nokia E71. The iconic thumb keyboard design, the E71 still feels like a quality product and still flies through almost everything. But it's held back by the smallish screen (again 2.4"), the poor multimedia performance and the lacklustre camera. So there or there abouts, but not pick of the pops.

Nokia N96. Another Nokia flagship that wasn't great for the first six months of its life - the N96 was plagued with bugs and performance problems and, to be honest, is still a bit slow today. However, it is still function packed and most things now work perfectly. And it's still one of the very best phones to watch videos on, with superlative compatibility and dedicated video decoding hardware. Still a top 10 contender but I'd get laughed off this site if I made it my top pick.... 8-)

Nokia N95 8GB. Ah yes, my top pick for absolutely ages and still alive and kicking hard. Largish screen, great speakers, great camera, bigger battery, graphics acceleration - it's still hard to argue against anyone still picking this out of a lineup for a top 10, even in 2009. But S60 has moved on a bit - 3rd Edition Feature Pack 2 brought significant under the hood improvements, Web is now better on the latest devices, and so on. And as a result, you have to consider the N95 8GB somewhat long in the tooth. On the other hand, it's now fairly cheap! But still, I can't pick it, in all honesty, as the top device in the tail end of 2009.

E55

Nokia E55. Now this one interested me - two-letters-per-key predictive text - a qwerty keyboard with no impact on form factor. But I was a little disappointed by the practicality of the solution in real life. I'd have persevered longer with it if I'd been more impressed by the E55's build quality or noise cancellation features. And the omission of Podcasting and Internet Radio was unforgivable

And.... that's about it. Not a single phone which screams 'best of the best'. Or even shouts it. I'd find it incredibly easy to pick my number 6 through 10 in a list, and incredibly hard to work out what the heck deserves to be in from 5 through 1....

[added] Oh, and in answer to comments from others in the thread below about certain other handsets that I didn't mention:

Blackberry Bold. A definite candidate for getting into a top 10, but the overwhelming majority of Blackberrys are bought by companies for their employees and so the choice of, for example, a Bold, is not actually being made on a level playing field by general consumers. And for that reason, I didn't include this in the original list.

Nokia E90. The big, bruising, S60 superphone that never really took off. The idea was good, and I loved mine in the early days, but the heavily customised version of the S60 UI was never properly optimised and Nokia seemed to go off the whole idea. Its keyboard and screen real estate is still unparalleled, but I can't bring myself to pitch it into a top 10 battle in 2009. Sorry.

Nokia 5800. I picked this out in one of my 'top 5's six months or so ago, particularly liking it because of price - it offered 90% of the functions of the top-end phones at half the price. However, the price differentials are now arguably less and the 5800 itself has been joined by a number of sister devices with better build quality. Should I have included the excellent little 5530 instead, at around a third the price of an N97? Yes, if the main focus of my problematic top 10 was value, but that remains just one of many criteria. The 5800 and 5530 (etc) would still definitely be in a top 20, but they look increasingly plasticky in a field of devices with higher build quality and better choice of materials.

________

All is not lost, though. The secret is patience - for around the corner - literally - we have the following:

E72

Nokia E72. Everything good about the E71, but with a better camera, better media and an optical trackpad to boot. Delayed, but I'm looking forward to this one!

Nokia N900. The next generation of Nokia super-phones? It's tablet-focussed more than phone-focussed, but that shouldn't put people off considering it as one of the most powerful handheld computing devices on the planet. Jury's still out on battery life though...

Nokia N97 mini. Reckon the N97 is too plasticky and too large? This is the one for you then, with metal back and slimmer design. AND it'll ship with the next-gen S60 5th Edition software from day one....

X6

Nokia X6. It's the 5800, but with an extra year's development behind it, including capacitive screen and far slicker software.

HTC HD2. You've got to at least stop and look at a phone with a 4"+ screen and this much performance.  Whether it's practical as a phone that lasts through a working day is another matter of course, but it's worth a look!

Motorola DEXT and other qwerty Android phones. Ah yes. The first phone that marries up a decent qwerty keyboard to vanilla Android 1.6 will get my approval. Is the DEXT it? Watch this space. Well, actually, watch The Phones Show, since this is All About Symbian, but you get my drift....

There's also the Sony Ericsson Satio, of course, but that's shot itself in the foot before it's even started by including a battery that just gets you through the first half of day one.

So it appears that the next couple of months could provide several of the much needed contenders for my coveted Top 5 slot. It's hard to be patient, but I'll be doing my best!

Steve Litchfield, All About Symbian, 11th October 2009

Categories: Hardware, Miscellaneous, Editorial Thoughts
Platforms: General, S60 3rd Edition, S60 5th Edition

News Discussion

mikejaydavies
Any news on when the E72 will be available? If I decided to go with that phone I'd probably have to get it on a contract - it'll be way too expensive when it launches!
timsalmon
I think that's what we've been trying to say for some weeks now , so well appraised! I still think it's hard to see past Android just now - when I pick up a Nokia now it seems kinda 'old fashioned' in many ways. Don't get me wrong - the OS has it's *much* more advanced aspects over 'the others' - take mature file management, media handling/delivery and camera goodness just for three - but it *so* lags behind 'the others' in the new 'connected' world we're now living in. From your list, my money's (maybe literally) on the Motorola DEXT/CLIQ as soon as poss. Love the keyboard. But no 'outside' (hardware) keypad (like 5730 et al) - yes I still do want everything. With cherries on. Bring on the Salmon SX1.
mikejaydavies
Quote:
Originally Posted by timsalmon View Post
I still think it's hard to see past Android just now - when I pick up a Nokia now it seems kinda 'old fashioned' in many ways.
So, at the moment what would you say your favourite Android device is? I like the look of the DEXT, but I'd rather see a more refined design - it looks unecessarily bulky.

How does the Samsung Galaxy shape up to the HTC Hero?
sapporobaby
Steve,

Next time you make a claim about the iPhone, at least bother to do REAL research. You can multi-task with native apps, meaning the app stays open in the background so that it does not have to share the desktop. Second, the iPod app run in the background all the time. These two things are very easy to prove if you didn't trip over your "perceived" iPhone bias and Nokia love. Come on man, this is too easy for anyone to prove.

P.S. I am a Nokia man through and through but not to the point of apologizing for them when they are wrong. The N900 is on my list especially after playing with one.
mikejaydavies
Quote:
Originally Posted by sapporobaby View Post
Steve,

Next time you make a claim about the iPhone, at least bother to do REAL research. You can multi-task with native apps, meaning the app stays open in the background so that it does not have to share the desktop.
It's only the iPod app that does this as far as I can tell.

Does Safari run in the background? Nope.
What about Maps? Nope.
Can you multi-task while you're on the phone to somebody?
Granted, the countdown timer in Clock does, but I think you're confusing push mail with mail running in the background.
Unregistered
Wot, no Blackberry Bold??

Best screen and keyboard on the market. Steve's anti-RIM bias is even more obvious than his anti iPhone bias.

The iPhone's iPod app multitasks, more misinformation here.
JohnnyN
Everyone knows the iphone cannot do REAL multitasking. I think that's what he was getting at.
Darep
Quote:
Originally Posted by mikejaydavies View Post
It's only the iPod app that does this as far as I can tell.

Does Safari run in the background? Nope.
What about Maps? Nope.
Can you multi-task while you're on the phone to somebody?
Granted, the countdown timer in Clock does, but I think you're confusing push mail with mail running in the background.
Just correcting the little bits of misinformation floating around...

Actually, iPhone runs Safari, Mail and at least Phone in the background most of the time. For example, if the Phone app is not open, you won't be able to receive phone calls or crash the phone :)

You can see this happen when you jailbreak the iPhone and install Backgrounder, it will display a badge on top of the app icon, if it's running in the background and Apple's apps have the badge on them most of the time.
timsalmon
Quote:
Originally Posted by mikejaydavies View Post
So, at the moment what would you say your favourite Android device is? I like the look of the DEXT, but I'd rather see a more refined design - it looks unecessarily bulky.
How does the Samsung Galaxy shape up to the HTC Hero?
Favourite Android device has to be the Hero but if the G1 had a better battery, I reckon it would win. And a headphone socket ;-) As Steve said, the 'vanilla' Android devices are going to have a certain advantage I think. It wasn't deal-breaking to have to upgrade using a computer, but we've certainly now been so spoiled that we expect more. DEXT? Well I'll have to see it but I'd trade bulk for the perfect device anyday! Love the look of the keyboard - it looks almost Psion'ish (particularly the bottom row). Mmmm.
The Galaxy has too many questions around it's performance - battery life and camera it seems leading the list - to be taken seriously just now.
In actual fact, I've been amazed by the battery life on the Hero. Really quite stunning.
Unregistered
With Android or iPhone, every few months you get an upgrade to the newest and greatest version of the OS. With Nokia, you get built-in obsolescence. You see how only the biggest bugs are squashed on your phone, while model after model appear with all sorts of small, medium or large improvements. Cheaper phones with similar hardware as yours appear with improved diallers, web widgets, better media players, later versions of Java... Feature packs will be published, but you won't get them unless you throw your phone away.

I did like the 5800XM, but I got an HTC Magic and I am overwhelmed by its goodness. And this month it will get better, while the Nokia will always have something that is very close to the first-day version of S60 5.0.
slitchfield
@sapporobaby: I was talking about non-core-Apple apps. Yes, of course, the iPod app runs in the background, but anything third party that deals with audio, for example, gets killed stone dead the moment you do anything else.

@unreg-blinking-istered: no RIM-bias, per se. I just never see Blackberrys. And RIM's PR are useless. And the couple of times that I've played with a Blackberry properly, I was very underwhelmed by the circa-2000 OS. and interface. And most BB owners inherit their phone from their company, at least in the UK, it's not as if BB is a common choice for the High Street buyer.

For those that love BB though, I'm sure the Bold is a great choice, in terms of specs. It's just not for me. Sorry.
DriftNismo
Just to clear up the iPod/iPhone thing; if you have it jailbroken and have BossPrefs installed, it's a basic task manager, and yes, Safari stays open in the background, as does Mail, iPod, Maps, Clock, and I believe Messaging on the iPhone, as well as a lot of third party apps, including some games, which is why they need resetting so often.

After selling my 5800XM for a variety of reasons, I got the T-Mobile G2 Touch (HTC Hero), and the battery life is fantastic, especially since so many applications stay open in the background, and it seems to get proper push e-mail and push calendar (as opposed to e-mails and appointments getting pushed every 15 minutes), and even now there's a nice variety of apps, and with the great line-up of Android devices coming up in the near future, I have a feeling Android Market is going to take off on a large scale (similar to how App Store did when the iPhone was portrayed as "revolutionary"). And I love the Hero, but the Motorola Cliq looks like the nicest Android phone coming up, and if I knew the T-Mobile Pulse was coming so soon I would definitely have gotten that instead...
sapporobaby
@Steve,

Gotcha, but ALL Apple apps multitask. The thing is, they do not all share the desktop. You can go from Cal, to Mail, to Safari, etc... and they will pick up right at the keystroke. 3rd party apps are not allowed to do this because, yes, they can make things very un-pretty and crash the phone. I think as more and more developers create apps that adhere more to the framework of native iPhone apps, you will see a desktop sharing. Actually it is slated in iPhone 4.x so we will see what shakes loose.

I was running Fring, a third party app while I was playing the iPod section and it worked like a charm. When I tried to make a call, the iPod was muted, Fring called and the phone ran as normal. I really think you are a bit unaware of your facts. I mean this in all seriousness, if you want me to run some test for you let me know but to date much of what you have stated is simply wrong.
timsalmon
Quote:
Originally Posted by Unregistered View Post
With Android or iPhone, every few months you get an upgrade to the newest and greatest version of the OS. With Nokia, you get built-in obsolescence. You see how only the biggest bugs are squashed on your phone, while model after model appear with all sorts of small, medium or large improvements. Cheaper phones with similar hardware as yours appear with improved diallers, web widgets, better media players, later versions of Java... Feature packs will be published, but you won't get them unless you throw your phone away.
I did like the 5800XM, but I got an HTC Magic and I am overwhelmed by its goodness. And this month it will get better, while the Nokia will always have something that is very close to the first-day version of S60 5.0.
Well, let's be fair - the G1, it's said, will indeed get Donut, but that's it's lot - and word is that it'll struggle to keep up with it's diminshed RAM and other low spec. There are many G1 users out there who feel that *they* were used as a test-bed for Android (so it's not all just Nokia adopting that strategy and cashing in on the experience of early adopters).

Nokia has a clearly defined 'line' of 'upgrade' for *most* models and they seem to be Release/+1(+1.1)/+2(+2.1)/+3(+3.1) before they stop supporting them and move on in around a 2yr cycle or so. You could argue that development of features is *so* significant that they just *have* to move on because the hardware of 2yrs ago can't keep up. Isn't this also true of Apple? 3G iPhone users can't get hold of the goodness in the 3GS - so Apple expect people to buy the next model - *and* into the mix, O2 in the UK won't let loyal customers 'upgrade' to the 3GS unless they're within **one month** of the end of their contract (unless they pay their contract up in full) *and* then expect customers to sign up for another c.Ģ900 deal!

As I've said, I'm becoming much less of a Nokia fan these days, but let's be fair. All these manufacturers are as bad as each other with top-end devices. I remember being very frustrated that Nokia wouldn't develop the E90 further - it still sticks in my throat when I consider I paid Ģ560 for my first E90 - but you get over it and move on, buying into capitalism - or don't and buy yourself an Archos 5 and Nokia 2610 ;-)

I, too am overwhelmed by Android just now and was very tempted to get a Magic - just because it was Vanilla flavoured and not 'Hot Treacle Crumble' flavoured ;-) But didn't, because there's *so* much stuff round the corner that something else will appeal more soon. Incidentally, for anyone wishing to 'use' their Hero in Vanilla mode, you can - by downloading the free 'Home Switcher' in Android's Market.
Unregistered
For me Top 5 will be
N86
E72
Iphone 3GS
E55
Samsung i8910HD
Liquid_Li0n
I find it kinda weird to find a N95 8gb still in the list instead of the E90 commie.
Why actually? Or what would you write about the E90?

About the list, I think if I needed a phone out of that list, it would be the N900, but I would like to see that with an advanced battery, like they have for the N97 aftermarket.
bobby68
Hi Steve. I totally agree with you, just wonder why you didn't mentioned the 5800.

I have the N97, and like it. But everytime I fiddle with my ex-5800 (now belongs to my girlfriend), I really thinkt that this phone is still top notch!

If it wasn't for the N900, which I will get as soon as it's released, I wonder if I would have gone back to the 5800, and ditched the N97... No no, but I REALLY still like the 5800, it's a damn good phone!

And I think that the 5800 still easily would made it to Top 10.
Unregistered
Samsung ARE providing firmware updates and support! Maybe allaboutnokia.com should also check out the news from non-nokia sites at times.
nj7
Good point Steve... well done. I have the same feeling... And meanwhile I try a lot, but return always to trust phone, and for me itīs N82:rolleyes:
Everything works, and works well... with a small screen:frown:
Unregistered
Palm Pre is doing great and will be released in Europe next week. If you have not heald one that is your problem. Ignornace is no excusie, just dont put it down.
Unregistered
E90 still rules! I'd still get it even if you let me choose between the N97 and the E90. Please bring out the E90 successor Nokia!
Zaqfalcon
Is that really all you have to say about the Satio? Even if it does not have the battery you would prefer; as one of the few S60 5th Ed phones it surely warrants further critique and consideration than a single line?

PS They are not "around the corner - literally" unless they are somewhere on the street perpendicular to your's; they are figuratively around the corner. Unless you consider time non-linear of course ;-)
mikejaydavies
Quote:
Originally Posted by Unregistered View Post
Palm Pre is doing great and will be released in Europe next week. If you have not heald one that is your problem. Ignornace is no excusie, just dont put it down.
I tried a Palm Pre out recently. After 4 and a half hours of literally nominal use the battery had fallen to 60%. After that I had a blast of the WiFi for an hour or so and made a call and it had halved to 30%.

I don't know if it was just a problem with the phone, but I've heard similar stories. The build quality is also questionable - I can say the same for some recent Nokia devices as well.
Unregistered
Quote:
Originally Posted by sapporobaby View Post
@Steve,

Gotcha, but ALL Apple apps multitask. The thing is, they do not all share the desktop. You can go from Cal, to Mail, to Safari, etc... and they will pick up right at the keystroke. 3rd party apps are not allowed to do this because, yes, they can make things very un-pretty and crash the phone. I think as more and more developers create apps that adhere more to the framework of native iPhone apps, you will see a desktop sharing. Actually it is slated in iPhone 4.x so we will see what shakes loose.

I was running Fring, a third party app while I was playing the iPod section and it worked like a charm. When I tried to make a call, the iPod was muted, Fring called and the phone ran as normal. I really think you are a bit unaware of your facts. I mean this in all seriousness, if you want me to run some test for you let me know but to date much of what you have stated is simply wrong.

I'm sorry i'm not sure you understand what you're talking about. First, picking up where safari left off is not multi tasking. And the music player of course continues to play music. But try to run your online streaming music app and then recieve a new text message, and try to read the new text. Music stops. End of story, this is truly a poor experience, and that's what multi tasking is. Especially when the phone could easily handle simple streaming music app in the background. There are tons more critical examples like this that could be listed.

Just because apple made a few core apps pause themselves when switching away is not multi tasking at all. And you know this is exactly what steve was talking about. His facts were just fine.
Unregistered
The palm pre's build quality makes the n85 look like a vertu device. No joke, my friends who have a pre are on their 4th, 3rd and 3rd. Just terrible quality and unless you have needles for thumbs, no way you can find that keyboard usable

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