All About Symbian - Symbian, Nokia and S60 unwrapped.
Review: Review: Sony Ericsson Satio: part 4 - Media Suite and Wrap-up
Published by Steve Litchfield at 12:07 UTC, January 7th 2010
Summary:
Following on from the first three review parts: Sony Ericsson Satio - part 1: Form, Design, Build Quality and Sony Ericsson Satio - part 2: The Camera and Sony Ericsson Satio - part 3: Applications and interface, here's my last look at the new Sony Ericsson flagship, rounding up its media suite and overall worth.
The biggest 'improvement' (you'll see the reason for the quotes as you read on) for the Satio, when compared to the Nokia 5800, the most comparable competitor, platform-wise (i.e. vanilla S60 5th Edition), is the inclusion of a proprietary media suite, written in a way that totally ignores most of the rest of the phone's interface. For example, it ignores themes - Media suite is resolutely black, rather annoyingly, i.e. you set up something bright and colourful and then both homescreen and media suite stay blacked out. However, I guess the media suite is consistent with other Sony Ericsson phones that have gone before and uses a fairly obvious 'direct manipulation' metaphor (e.g. iPhone-like), so finding your way around is rarely a problem.
Within each media suite pane, top and bottom toolbars fill with icons (up to eight in all, in extreme circumstances) - if the thing you want to do can't be done by just tapping on the media item in question then you can usually find an icon for it on one of the toolbars. Like most of the rest of the Satio interface (excepting the homescreen, strangely), the media suite functions work just as well in landscape mode (by turning the device on its side). Most screens twirl, slide and jiggle into place here, with good use being made of the graphics power under the hood.
Photo
Clearly modelled after the Apple iPhone's interface, there's full kinetic display of your camera album, split initially into monthly segments but all really one continuously draggable photo strip using the touchscreen. Tapping any photo brings it up full-screen - if it's landscape and you're holding the Satio in portrait mode, you have to rotate the device for best effect - the accelerometer then detects the movement (as you'd expect in a 2010 device) and re-displays the photo in landscape. Ditto for portrait, but the other way round.
Although there are no zoom icons shown/available by default, the volume/zoom keys on the Satio's side do work (and, curiously, zoom icons appear on-screen after you've started the process off with the buttons), with a small corner thumbnail showing where you 'are' in a photo when zoomed right in. Zooming performance is good, as you'd expect with the powerful graphics chip inside the phone.
Along the bottom (or right, if the phone's in landscape mode) of the screen are four icons, mimicking a traditional S60 left-Options, right-back layout, with the addition of 'Send' and 'Delete'. The Options menu turns out to be a pane of icons, but the functions are largely the same. In truth there's little that's new here, aside from the eye candy animated swirls that swish around underneath the thumbnails when looking at albums.
Annoyingly, just as with almost every other Symbian-based device from the last 4 years, Photos actually shows phone-shot videos as well, making something of a mockery of having a separate 'Videos' section in the media suite. There's also some separation between types of image, with those that haven't been shot by the Satio's camera appearing in their own 'Pictures' section. It's all a little artificial but should provide enough organisation for the average Satio buyer.
Music
In similar fashion, there's nothing new in the music player, apart from the cosmetic reworking, with the traditional textual menu now represented by a pop-up pane of icons. Underneath the skin, it's still S60's Music player and has the same quirks (e.g. horribly unreliable album art). Although there's no 3.5mm jack built into the Satio, the proprietary lead does have a 3.5mm breakout jack at its other end. The Satio comes with a cheap pair of in-ear headphones that are tinny and unpleasant to listen to, but binning these and plugging in a decent set solved the problem and proved that the sound exiting the Satio itself was quite decent.
As on Nokia's X6, also without a physical keypad or keyboard, there's no way to find music while in the Music player module. Instead, to search for a song, you've got to back right out to the main S60 Search function and then wait an eternity (you'll remember that Search is horribly flawed on the Satio?). As with the X6, given that the Nokia 5800 and the baseline S60 5th Edition code both had a 'Find' function built-in, it's criminal that this has not been implemented here.
Sadly, unlike Nokia's Nseries S60 phones, there's no EQ here to play around with - what you hear is what you get. There's just a single speaker for direct listening and this is a bit 'flat' in sound, but is OK for spoken word podcasts. Or would be if there were a podcatching app included....
The inclusion of Podcasts in the Music menu looks promising, but it seems this is just a filter for music files on your microSD which happen to be tagged as podcasts - there's absolutely no mechanism to automatically grab new programmes (as in Nokia's Podcasting client, also licensed by Samsung). Disappointing, but a workable system as long as you're happy researching and downloading podcasts on your Windows PC. There's the third party Escarpod, of course, worth experimenting with.
Video
In addition to videos stored locally on your microSD card, you're also offered access to the S60 YouTube client and the BBC iPlayer widget here (I presume the latter wouldn't appear in a non-UK model). Very handy for new users, although the usual caveats over video quality and connection bandwidth/costs apply, of course. The latter also features programme downloads, so kudos to both Sony Ericsson and the BBC for liasing over the right DRM certificates.
It's in the video player that I encountered my first showstopping Satio bug and it's one that continues to plague me. Titles of local videos are displayed correctly and can be started playing, with roughly the same (rather poor) compatibility as on the likes of the Nokia N97, i.e. most flavours of MP4, 3GP, WMV and FLV in sensible resolutions and bitrates but having nothing to do with DivX in any shape or form. But, and this is a huge BUT, having played all or part of a clip, if I tap on the 'Back' icon, the custom Sony Ericsson video player software freezes solid and nothing can be done with this module (see the Crash Zone below) until the phone is powered off and on again. The bug appeared to go away for a while after installing the R1C firmware, but it's well and truly back now on the review unit. Very annoying. I'm sure there's some pointer getting lost somewhere in the code and it will be a one line code fix for the next firmware, but in the meantime it just shows the Satio off as being very buggy.
Crash Zone
As proof (if it were needed) that I'm not making up my reports about buggy firmware, here's a selection of photos for your interest:
Here's just one example of the screen corruption and unusable interface left behind by the media suite crashing after playing a video...
No, not a minimalist home screen, just one in which so many elements are broken that they don't display....
And then things get worse, as a few button presses later, you see the main S60 menu and Sony Ericsson homescreen both trying to display at the same time....
Satio Verdict
The one constant in the smartphone world since its inception (with the Nokia 7650 and Palm Treo 180, arguably!) is that no device is perfect. There are usually a number of distinct positives, a few innovations, some nice styling points and.... a few downsides, ranging from mild annoyances to complete showstoppers. These attributes, in the Satio's case, read as follows:
Good:
- 12 megapixel camera shows potential, with Xenon flash and LED video light, though results are patchier than you'd expect, at present, and the Xenon flash isn't used to full effect
- Nice camera controls, well built (stainless steel) camera protective slide
- Graphically advanced OMAP3 chipset, plus 256MB of RAM should mean blinding performance (though we haven't really seen it so far)
- 3.5" transflective screen is a good all-rounder for a camera phone, even the resistive touch works well outdoors, and the interface is well thought out
Bad:
- Generally plastic, cheap feel to the casing and buttons (camera cover excepted), general fingerprint nightmare
- Proprietary USB/charging/audio socket (efficient in terms of connectors, but non-standard)
- Low capacity 1000mAh battery, galling considering the huge bulge allowed for the camera
- Ultra cheap SIM card caddy system
- No over the air firmware/app updates - yet
- Little has been done to the baseline S60 5th Edition code, and what has been added has been added in an inconsistent way
- Some holes in the application set, plus the PlayNow Web-based system is clunky and can thoroughly confuse the user
- Even at R1C firmware, three months after launch, some huge bugs remain. Poor quality control on Sony Ericsson's part and attention is desperately needed
The ratio of good to bad in a hardware review on All About Symbian is generally at least 2 to 1, so it's disconcerting to find so much that I didn't like in the Sony Ericsson Satio. The potential good news is that the last four 'bad' points are all software-related and can be fixed by Sony Ericsson if they choose to put the resources behind this handset. With their Android-powered X10 on the way, it would be a shame if this took manpower away from improving their Symbian flagship.
Steve Litchfield, All About Symbian, 10th January 2010
Review Discussion
It's also annoying how, in any of the SonyEricsson written applications (such as the media suit) there's no Options > Exit menu structure. SE have tried too hard to make S60 mimic UIQ in their own apps, which leaves a horribly inconsistent interface, especially to someone who's not aware of the history of SE, UIQ and S60.
I do agree with Steve on the unreliable album art though. The Satio identifies the album art of about 5 songs out of the 260 I have on there, while all my other Symbian phones identify the album art perfectly.
No matter what Sony Ericsson do to the Satio, it will still never match its direct (multimedia) competitors due to its hardware shortcomings: resistive screen, no internal memory, low capacity battery, no 3.5mm jack and poor mono speaker.
The camera is, however, the best on any smartphone currently available, and is the only reason I'm using the Satio as my every day phone.
i have to say that after a week i had to return it as it was not fit for purpose. i loved the 12mp camera and additional screen size, but there were so many things that ruined it. the screen is not responsive enough, you'd have to jab at it to register, so texting was really slow; the position of the screen unlock key beside the headphone socket meant that it was obscured when the headphones were plugged in; and the bugs! it would crash 5-6 times a day, like when receiving texts and opening the camera to take that 'spontaneous' photo, then the phone would stall and restart, at least once before settling down. these experiences seriously tarnish such a potentially great phone. i must say web browsing using opera mobile was fantastic, but all the other stuff was a let down.
i'm using my N82 now, pondering if to go for the N86 or wait for a 5th edition N86 replacement (rumoured N87?) in 2010. Fingers crossed....
Aidan
There are still issues, but I have some confidence that SEMC can sort them out in one more update.
My next phone would be a Nokia with 12mp camera running on an improved S60 touchscreen OS due sometime later this year I believe. Satio will most probably be my last SE phone.
But let's not get sidetracked, the plastic feel is only a minor thing at the end of the day. I'm glad several others have commented to agree with my 'buggy' end of term report for the Satio, glad it's not just me, even if the specific media suite bug wasn't replicated.....
I checked it out this morning (post) and didn't notice any major build quality problems. Was impressed with the UI, browsing and speed of the UI. Size is comparable to N82 and weight appeared to be a little less.
At 480 Euro (here in DE) it's not cheap but the N82 wasn't cheap either. 12MP allows for some digital zooming and the on-screen controls make it a lot faster for choosing settings.
It's a shame that the OMAP platform doesnt appear to be used properly. I'm actually surprised they ported S60 to ARM v7 when they apear to be working on next-gen Symbian for the same platform. Significant firmware u/g is a hope on the Satio but also a big risk to take.
The only thing that stops me from buying it (i'm due for a new contract) is MWC. If Nokia launch a new high-end cameraphone on Symbian, I will regret buying the Satio.
Lets see what happens in a few weeks.
Steve
Does the Satio support voip ?? (phone calls over wifi using a sip account)
Thanks !
The body is quite responsive but I am quite happy to see negative comments here as I thought they are deliberately writing those non-sense,though it is a mono speaker or not 3.5mm audio jack, you can buy a headphone with 3.5mm audio jet connected to phone with Sony pin. Anyway, I am quite pleased with the bass flexi ear phone.
