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Nokia N78 Review Part 3 - Software and Conclusions

Published by Steve Litchfield at 11:06 UTC, July 30th 2008 under Hardware in S60 3rd Edition|| 24 Comments / Post New Comment

In the last part of our N78 review we cover N-Gage, Web, GPS applications and general software. There's also a brief look at some of the additions and improvement from S60 3rd Edition Feature Pack 2. See also Part 1 (hardware, design and connectivity) and Part 2 (multimedia software).

Author: Nokia
Version Reviewed: 10.136
Score:

N-Gage

The N78 will be an N-Gage compatible handset. However, at the time of writing, the N-Gage client was not available for any S60 3.2 device. A release is expected sometime in the next few months and will be integrated into a future firmware update. It is unfortunate that N-Gage support is not available out of the box because it severely limits the number of people likely to try Nokia's new gaming service.

N-Gage  N-Gage

We'll update this review once N-Gage support has been released. Incidentally the technical reason for this is probably down to the OS. N-Gage uses Symbian PIPS. Although this has been ported to OS 9.3, it appears it may have some stability problems with N-Gage.

Nokia Maps and GPS

The N78 is currently shipping with version 1.2 of Nokia Maps. The current version, Nokia Maps 2.0, will be added in a later firmware update, although you can download and install it manually from the Nokia Maps web site. However, it is currently not as stable as Maps 1.2 and we would recommend you wait another month or two before upgrading.

The N78 comes with 3 months of free navigation as a taster for people to experience the real time functionality. Maps for your country are pre-loaded on the memory card that ships with the device. This will significantly cut down the amount of data that Nokia Maps uses (and is something everyone, whatver Nokia phone they use, should take advantage of - by using Nokia's free Map Loader utility).

Nokia Maps 

The N78's GPS aerial is located at the top of the device, the optimum position for receiving signals. The N78 comes pre-configured to use assisted-GPS. This significantly cuts down the lock on times and most of the time you should get a location fix in less than 10 seconds.

GPS  gps

Aside from geotagging and Nokia Maps, the GPS can be used by third party programs. S60 has system level handling of the GPS so as many applications as you like can use the GPS at the same time. Some of our favourite GPS applications include Sports Tracker (available via Download!), Google Maps, and Viewranger.

Web

The powerful S60 web browser is present on the N78. The main limitation for viewing web sites remains the screen size and, while Web generally does a good job rendering pages, it cannot do much to escape the fundamental limitations of physical size and screen resolution; devices with larger screens are always going to be at an advantage. Flash Lite 3 support means most embedded web videos should play in the browser, although they may stutter and can take a while to download. Another notable update is support for progressive downloads - this allows you to start listening to or watching a media download before the download is complete. There's also support for Nokia's Web Runtime widgets (WRT), but these have yet to really take off, so it doesn't bring many advantages for the end user yet.

youtube  wrt

YouTube and Weatherbug WRT widget

While Flash Lite and WRT are technically impressive, it is a shame that Web did not receive a bigger update in S60 3.2. It uses the same WebKit core as the earlier S60 devices and, with recent developments in the main WebKit trunk, it is starting to look a little outdated. Web remains impressive, but it is not the standout feature it was on the N73.

Miscellaneous software

While not as glamorous as the imaging, video and audio software, the N78 has a complete S60 application suite for personal information management. Contacts, Calendar and Messaging are largely unchanged in S60 3.2. For a typical N78 user, they are more than capable, although power users may still find them limiting. There are also the usual system utilities for controlling various aspects of the phone.

Multimedia is clearly the main focus of the N78, but the basic business tools are available too. The phone ships with the usual email attachment handlers: Quickoffice (read-only version), Adobe PDF and Zip. There are also a number of helper utilities, all of which have been seen on earlier devices, including a WLAN wizard for detecting WiFi hot spots, Voice command for voice dialing and voice access to core phone functions, Speed dial, Settings wizard (email and access point setup), Search for on-device and Internet (Google, Yahoo Live) searching, and Message reader (text-to-speech reading of new messages).

We've already mentioned the benefits, in terms of application updates, that running S60 3rd Edition Feature Pack 2 (S60 3.2) on the N78 brings in earlier parts of this review, but there's a lot we haven't mentioned. Nokia said the focus for S60 3.2 was improving usability and customisation. The most obvious example of this is the addition of a central softkey. This, for the most part, explicitly labels functionality that was already there, but should make things clearer to new users. Multi-tasking capabilities are made more obvious with the addition of an 'Open applications' item to the top of all Options menus. The task-switcher has also been redesigned, it now runs along the bottom, rather than the side of the screen, which means more application icons can be seen at once.

Screenshot  multi  Open apps

Other usability enhancements include the ability to automatically recognise and pair many Bluetooth devices (headsets, gateways, etc.) without the need to enter a pairing code. Email set up has been greatly improved, for well known services such as Gmail or Yahoo Mail you will only need to enter your email address and password - the phone will do the rest for you. The Settings application has been lightly re-organised, though it is still overwhelming in terms of the number of options, but it is arguably more logical that previous versions.

When you first start up the phone you will automatically be shown the Welcome application, which walks you through the basics of the phone in a video demo and offers to help up basic phone settings and email accounts. There's also easy access to the Switch application to aid moving from your old phone to the N78 (best when coming from another S60 phone). Perhaps most useful of all is the detailed Help application. You can access this directly, but almost all the default applications have a 'help' entry in all their options menus, which leads to the appropriate section of the Help application (i.e. it's context sensitive). With a phone as complex as the N78 there will, inevitably, be terminology or functions that are unclear, but in most cases using the Help application will clear things up. It may not go into great detail about how you use something, but it will, at least, explain what it is.

welcome  help  

In terms of customisations, there is enhanced theme support and extra options for the Active Idle screen. Themes now supports transitions, which show animations as you move between screens. The UI on the N78 is speedy enough that you can switch near-instantly between screens and, as such, the transitions (which can last up to a second) could potentially slow you down. Fortunately, you can opt to turn the 'theme' effects off in Themes settings (Themes->General->Options-> Settings). Both the Menu view (application launcher) and Standby view (idle screen) have new layout options. For the menu view, 'horseshoe' and 'v-shaped' have been added to 'grid' and 'list'; for Standby view there is now 'vertical icon bar', in addition to 'basic' and 'horizontal icon bar'. 

layout  idle

Also new are support for audio themes - these are collections of sounds that play around specific events. The events are divided into 6 categories (Call, Messaging, Calendar, Battery, Enhancement and Phone handling), each of which contain a number of events. For each event you can set the audio to be silent, to a specific audio file or as a text string (which is read out by the phone's text-to-voice engine). For example, you can set a text string for the full battery event to: 'Battery full. Please unplug me'. Also new is Call image which lets you set the default image that is displayed when the phone rings; this goes hand in hand with the improved caller display feature. Previous versions of S60 would display only a thumbnail image of an incoming caller (as set in Contacts), but this, where available, is now displayed full screen. A similarly useful tweak is the addition of timed profile support to Profiles - this lets you activate a profile (e.g. silent when in a meeting) for a certain amount of time; useful if you're the sort of person who forgets to switch the phone off silent mode and misses an important call as a result.

audio themes   audio themes  Profiles

Other S60 3.2 changes are less apparent, but potentially just as important. These mainly revolve around some of the developer frameworks and APIs; a good example of this is the mapping and navigation framework which potentially allows third party developers to include map and navigation data from Nokia Maps in their own applications (e.g. this is how the 'Show on map' function works in Nokia Photos). There's also much improved JME (Java) support with a new run-time engine, support for MIDP 2.1, Mobile Service Architecture (JSR 248) and eSWT (S60 UI widgets in Java). As a result, better JME application performance and more features are available to developers.

S60 3rd Edition Feature 2 is a bigger update than is immediately apparent and while, in this brief section, we have touched on most of the major changes, we have not covered everything. We'll be revisiting S60 3.2's improvements in more detail in a separate feature at a later date.

Conclusion

In terms of capabilities, there's not that much separating the N78 from higher ranked Nseries devices. Most of the differentiation comes in the grading of the hardware specification (e.g. bigger screen, higher resolution camera) rather than the presence or absence of functionality. This functional equality means, in my opinion, that the N78 represents the best value for money in the Nseries range. It is not quite that simple, since a comparison at current prices shows the N78 to be relatively expensive. However, this is because it is a new device - prices fall over time. If you're buying now then you may want to carefully consider devices like the N95 classic and N82, which are at a similar or slightly cheaper price point than the N78. With that said, I do think the software advances in S60 3.2 make the N78 a significantly better phone - whether that outweighs the extras that the N82 offers in hardware terms (TV-Out, better camera and different style) is a personal decision. If you're buying in a few months time then you'll have an easier decision to make as the N78 will be yesterday's device, with a price point to match.

N78

Looking back, we can see how far Nseries has come since its launch 3 years ago. You can draw a direct family tree from the N70 through the N73 to the N78. The N70 had a fixed focus 2 megapixel camera as its key feature. The N73 added a higher resolution screen and auto-focus to the camera. The N78 adds WiFi and GPS hardware. More importantly, the software has also been evolving. The N70 and the N73 introduced the idea of a multimedia phone, but it is in the N78 that the vision has been most fully realised. It is an impressive achievement and there really is an amazing amount of capability in this small device.

A large part of the story of Nseries has been about building phones that are multimedia powerhouses, phones that have sought to converge a number of devices into a single package. With Nokia dominating the converged device market and 10 million Nseries devices sold in the last quarter alone, the strategy has been successful. More telling is the fact that the multimedia features pushed by the early Nseries devices are now considered standard even in feature phones. There is still much work to be done and, while some of it is around improved hardware and features, much of it is in making such devices more accessible to a wider number of people.

The N78 represent the latest evolution of the Nseries story; there is an implicit acknowledgement that, while it should be possible to do everything on the device itself, it also needs to be capable of interacting with both a PC and web world. Early Nseries devices were isolated from the wider digital ecosystem, whereas the N78 feels more like part of a wider network. Furthermore, the N78 also moves away from the idea of convergence driven purely by hardware. Services in the Ovi Suite - Nokia Maps, Nokia Music Store, Share Online and N-Gage - illustrate that, while enabled by hardware, the future is more about the accompanying software and services.

Updates

In part 1 of this review we mentioned there was some movement in the battery cover. For new units this has now been fixed and the vast majority of N78's do not have this problem. If yours does then it is because it is a unit from early in the production run.

This review is based on the initial firmware (10.136). The N78 has received several firmware updates during the review period - improvements include sensitivity changes to the Navi-wheel, Bluetooth stability, GPS optimizations and various bug fixes. Some of the firmware updates are being provided over the air via the Device manager application (i.e. without the need to tether to a PC).

Rafe Blandford, All About Symbian

See Also

Part 1 of the review which covers hardware, design and connectivity

Part 2 of the review which covers the multimedia software

Nokia N78 Image Gallery

Nokia N78 Preview

Nokia N78 Video Preview

Nokia N78 Memory Cards

N78 line up

 

 

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Review Discussion

24 Comments / Post New Comment

Tzer2
Great review as always Rafe, interesting to hear the PIPS explanation for why N-Gage is taking so long to get to S60 3.2 phones. You'd think they would have sorted it out by now though... ah well.


Quote:
For the menu view, 'horseshoe' and 'v-shaped' have been added to 'grid' and 'list'
These additional views actually first appeared a year ago on the 6290, 5700, 6120 etc. For some reason they were left out of later phones like the E51, so people seemed to forget about them.


Quote:
The current version, Nokia Maps 2.0, will be added in a later firmware update, although you can download and install it manually from the Nokia Maps web site. However, it is currently not as stable as Maps 1.2 and we would recommend you wait another month or two before upgrading.
I put Maps 2.0 on my N95 and it actually seems a lot more stable than 1.2, I've never had 2.0 crash at all. Maybe I'm just not a "power user"? :-)
ashu
hi rafe.

Combining all three parts, of course very detailed review covering practically everything.

However, as things stand today, what would rather should be the motivating factor for people to buy this? As you yourself have put it, n 82 or 95 look a better proposition. What according to nokia would be the usp of this phone?

Hi tzer2, even i have installed nokia maps 2 on my n 82 and it works just fine. As you said, does not hang in turn hanging us in the middle of nowhere!
Unregistered
The 'horseshoe' and 'v-shaped' menus are useless crap, Nokia is clueless about UI design.
Tzer2
Ashu, I think Rafe's point is that the N78 currently has a very high price because it's very new, whereas the N95 has a low price because it's very old.

If you wait for the N78 to become a few months old, it will have a much lower price than the N95, and that will be its USP: a cheaper entry-level Nseries with cutting edge features such as an FM transmitter.
Rafe
With regards to Maps 2.0 - yes its very stable on S60 3.1 (and I recommend using this); on S60 3.2 it is not so stable and so Nokia Maps 1.2 might be better.

ashu - I think the N82 is a better proposition (just) if you are buying SIM-free. If you're getting the phone on a contract (and assuming they are both free) I would say the N78 may just edge it. If you think you'll use TV-Out a lot and the camera is of primary importance then the N82 (or N95) would still be better. However as noted I expect prices to change in time. Operators are more likely to give this phone away (i.e. be another N73). I imagine, but know for sure that the bill of material for the N78 is less that the N82 by some way - therefore the prices of the N78 should fall significantly below that of the N82 in time.

To me the motivating factor is the more recent version of S60 (which inevitably we be better supported by Nokia services in the long run). S60 3.2 is more user friendly in my opinion. I also quite like the physical styling of the N78 (though that is subjective). I think its a more pocketable device - there's not much in it, but I do notice the difference.

It is a tricky one, but hopefully people can make their own judgement based on our review of all three devices!
Tzer2
Quote:
With regards to Maps 2.0 - yes its very stable on S60 3.1 (and I recommend using this); on S60 3.2 it is not so stable and so Nokia Maps 1.2 might be better.
Ahh... okay, that explains things. Why should it get less stable on newer S60 versions though? Is this another PIPS thing like N-Gage?
Adnan Wahid
What do you think will we the old N95 classic users get the service pack2 benefits as a firmware upgrade? I am still hoping for it. Is it possible to do so in N95 hardware if nokia wish to do so?
Ammar_Dento
I agree with the fact said S60 9.3 is the main advantage of this phone...i read each word on this review and i know i will never buy N78 but am reading and dreaming in the day i can buy a communicator with 9.3
but Nokia is too late when developing communicators...
Back to N78...even the price is high cauz its new phone the Classic N95 still cheaper...with months N78 will be cheaper than N82 and N95 8GB...but Classic N95 with the latest firmware is better than N78 in ages...not to mention ASR and better screen and keypad...
i think N78 must be used by a light users...for FM transmitter and Menu transitions and forget the usability...
Williamoni
Good stuff Rafe, but can we have the scores on the doors please?
hargs48
I would like to know what is the compatibility ratio of apps with FP2,I have been reading that some of your favorite might apps might not work correctly or even at all....:icon13:

Any comment on this,as this is of utmost important to consumers who are getting a N78 purely because of FP2...
Rafe
Quote:
Originally Posted by Williamoni View Post
Good stuff Rafe, but can we have the scores on the doors please?
Not quite sure what the N78 has to do with food hygiene? I'm sure you mean something else, but its late and my brain isn't working properly.
Rafe
Quote:
Originally Posted by hargs48 View Post
I would like to know what is the compatibility ratio of apps with FP2,I have been reading that some of your favorite might apps might not work correctly or even at all....:icon13:

Any comment on this,as this is of utmost important to consumers who are getting a N78 purely because of FP2...

I'll try and do some more extensive testing and do a write up. Quick answer is that some of the more complex ones may not work or be unstable. I know some people have had issues with 3rd party sat nav software.
Williamoni
Rafe - now you've confused me with your reference to food hygiene - nice one!
I was wondering what your overall score was for the N78.
The 'scores on the doors' is from The Generation Game but you're such a young lad you've probably never even seen Anthea do a twirl!
Tzer2
Quote:
The 'scores on the doors' is from The Generation Game but you're such a young lad you've probably never even seen Anthea do a twirl!
Vic & Bob used that catch phrase in their "ironic" gameshow Shooting Stars, it was something like "What are the scores, George Dawes?"

Never knew it came from the generation game, I assume this is the 1970s version from before my time? :-)
davidmaxwaterma
> Rafe's epic

Personally, I'd prefer to not hear these kind of jibes, even if said in 'jest' and are representative of the relationships in the AAS team.

In any case, I hope Rafe doesn't pay any attention to them. I prefer the in depth reviews, and thorough narrative on the podcasts.

...but anyway....

Max.
Williamoni
Quote:
Never knew it came from the generation game, I assume this is the 1970s version from before my time? :-)
Yeah ok, I was only a boy myself!

Mr Wrinkly

By the way, Max, I interpreted 'epic' as a compliment in the context of the review, as in thorough, leaving no stone unturned. Anyway I'm sure Rafe is pleased there are people looking out for him.
davidmaxwaterma
Quote:
Originally Posted by Williamoni View Post
Yeah ok, I was only a boy myself!

Mr Wrinkly

By the way, Max, I interpreted 'epic' as a compliment in the context of the review, as in thorough, leaving no stone unturned. Anyway I'm sure Rafe is pleased there are people looking out for him.
I also remember the 'generation game'. I think the catch phrase also got a mention in 'The Vicar of Dibley' at one point :)

Yes, 'epic' could be interpreted that way, I suppose. I guess it's more the time limits that the other guys put on him in the podcasts that I find a little annoying, and the little comments implying he talks for too long and is too boring. Perhaps he should have a podcast of his own so that those of us who are more interested in the serious 'business' side of all this stuff can get the benefit of his insight :)
Williamoni
Quote:
Yes, 'epic' could be interpreted that way, I suppose. I guess it's more the time limits that the other guys put on him in the podcasts that I find a little annoying, and the little comments implying he talks for too long and is too boring.
I thought Ewan was a bit off with him a couple of podcasts ago. Something about going off to make a cup of tea whilst Rafe was speaking.

To be fair to Rafe he laughed it off pretty well and delivered like a true professional.

I like a bit of variety in the podcasts so I'm happy with the current format.
davidmaxwaterma
Quote:
Originally Posted by Williamoni View Post
I thought Ewan was a bit off with him a couple of podcasts ago. Something about going off to make a cup of tea whilst Rafe was speaking.

To be fair to Rafe he laughed it off pretty well and delivered like a true professional.

I like a bit of variety in the podcasts so I'm happy with the current format.
I guess I don't like it that much because they're trying to get Rafe to talk *less*, and I want to hear what he has to say. Not that the others aren't interesting too, of course (esp. Steve), but Rafe seems to focus more on the business and marketing aspects than the others which is what I'm interested in. I'm not really interested in the games apart from a technological and business stand points.

I could quite believe others might think differently...
Tzer2
Quote:
I'm not really interested in the games apart from a technological and business stand points.
Interesting to hear that! AAN has tended to focus on actually playing the games but AAS is probably the more appropriate place to discuss the business implications of a gaming platform based on Symbian.

It's interesting that the gaming industry has these two totally different ways of being covered, yet it's ultimately all the same subject matter.

In a way it's true for Symbian too, some people want to use the phones while others are interested in their significance for the mobile device industry.


Quote:
Yeah ok, I was only a boy myself!

Mr Wrinkly
It's actually quite frightening how quickly you can feel old nowadays. For example here in Finland a lot of children now don't know what a landline phone is! They've grown up with mobiles and call charges are so low that many young families have no form of landline at all, so the kids find the idea of a phone attached to a wall rather odd.
Unregistered
Is the D-pad the same as the N82? If so maybe theres hope that we may see the navi-wheel on the N82 in the future??
Unregistered
Thanks for the fish. But I cannot see the score. :)
Unregistered
I have installed Nokia Maps 2.0 on my N82 and it feels a lot slower than Nokia Maps 1.2

Sadly, you can't uninstall it :-(
Unregistered
Please, what is the N78's score after this very interesting review ?
Thanks for your reply
Gérard

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