Tucked away in my office for days on end, exploring the frontiers of technology, at least in the smartphone world, it's exciting to tinker with the latest touchscreen smartphones and generally live on the bleeding edge. But heading out into the 'real world', as I've been doing for the past week, a world inhabited by parents and cousins and grandchildren, it's best to fall back on hardware and software that's going to be 100% reliable. And, in this case, with the classic Nokia N82, to do some things that no other smartphone could have matched anyway.

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