How to: Optimise the Nokia N97 (v12)

Published by Steve Litchfield at 10:03 UTC, September 8th 2009

So my white Nokia N97 was returned to me after Ewan's extensive video diaries and after Tzer2's Finnish experiments on it. It's a little battle scarred in places, but hey, phones are designed to be used(!) I'm well aware of all the N97's pros and cons, but was relishing a chance to really get to grips with some of its - ahem - quirks, a couple of months on from my initial look. Read on to see how I got on, and to learn how to set up and optimise the N97 in this 'waiting for v20 firmware' probationary period.

Nokia N97

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Filed: Home > News > How to: Optimise the Nokia N97 (v12)

Platforms: S60 5th Edition

Categories: Software, Hardware, Editorial Thoughts

News Discussion

Unregistered
It's all well and good for those that can actually get v12!

The poor folk in the UK that bought the unbranded version can't update to v12 yet. I'll put money on it that v20 doesn't arrive in the UK until 2010.
Unregistered
I'm considering the n97 as I don't see 3 getting the n900. However I also doubt 3 will bother updating the fW to v2.0.

If there were enough complaints to OfCom for instance, what do you think the chances are for legislation to be passed in the telecomms industry that every FW update must be supported by networks?

Just a thought...

Tahir
k.ewin
Flash issue is a huge problem for me. My cat just won't wait in a frozen position until I turn the light on! ;)

Seriously I think this is a major flaw in the hardware design of the camera cover especially in the white edition of the N97. The border around the flash is painted silver instead of black inside thus reflecting the flash light like a mirror. I get a white fog with decreasing intensity from left to right accross all flash photos. Not sure if this is related to the scratch I have on the lens cover glass.

Would be great if nokia would replace the lens covers having BOTH problems the scratches and the reflections fixed. Together with firmware v20 the N97 would become the perfect device for me even despite the new N900.
Unregistered
for those who cant update, why not change the product code to the available update one. then, viola can update already. js make sure, u remember ur original product code
nj7
Good article Steeve... all the tips and tricks, can also be used on other S60 phones. The little RAM and Mem C problem, also applies to 5800. Some things, like third part themes, could be a serious problem, even on S60 v3 devices, like N82 / N95. Keep the good work:icon14:
Unregistered
Steve,
with 32gb mass storage known to be pretty slow, are you still suggesting installing apps on it?
Did you notice diffrence in performance/startup time of apps from c:\ and mass storage?

czarnikjak
Unregistered
To the person that suggested changing product codes: That is only an option for those that no longer or do not have a valid warranty. It's not the perfect solution to everything.

Perhaps it's time that a respectable mobile news site tried to help with the firmware situation in the UK by using it's influence?
Unregistered
On the one hand I'm kind of bored with the endless stream of N97 articles on this site, it does seem a little OTT.

On the other hand, I think great, way to go! The N97 is the flagship handset and despite being somewhat slated in the blogosphere (as if that actually had any effect in real terms - those with the least to say in society shout the loudest), is selling in vast numbers and is a lot better than snotty 'pro' opinion. So it is good that you are focussing on it (especially with all those users out there) and helping people make the most out of it.

I now won't buy a handset without a Xenon flash so it's not for me (my N82 is marvellous and I look forward to the Satio) but good work for restoring the balance somewhat against the bitchy blogosphere :)
Unregistered
Good article and I'll certainly send it on to my brother who's had a fair bit of grief with his N97 (taking S/W updates and not initially realising he needed to divert all S/W where possible to Mass Drive) but it's not really good enough for a top of the range (target market and certainly price-wise) product aimed in Nokia's own words at challenging the iPhone. If it requires so much modding and tweeking especially to official updates (or ignoring them and knowing which ones to accept/ignore) it's not really recommendable to anyone other than geeks, so very poor value for the price.

On top of which you recommend turning off one of the phone's key advantages; having live updating homescreen, not taking adavantage of new S/W such as maps (one of the promised benefits down the road promised at launch), not worrying that the camera is quietly destroying itself and not using the new Messaging App one key feature for my brother as a corporate user syncing with Exchange and he found the other messaging app. Not much value again for his $700 odd! And as peripheral issues NGage is going to be rubbish because of the hardware even if they get the service together and all gaming and "fun" stuff is going to be poor for same reason and it doesn't seem to be able to handle a not unreasonable amount of music.

When the phone was announced it attracted fairly immediate scepticism about the hardware and both prior to and at launch the AAS team all countered this saying it was too early to judge and the speed and capability of a phone cannot be judged by hardware alone without seeing how the software has been optimised. Not unreasonable but I thought at the time the RAM and the Proccy looked inadequate judging from the 5800 (great phone for price and released date) and that the N97 was meant to be top of the range all-comers challenger. For a product that wasn't exactly released speedily it's a bit of a mess and I think not unfair to say crippled by under spec hardware if it had the right amount of memory and a faster processor how much more impressive could this have been. On top of which Nokia could have spent the last few months improving on and adding gloss to it rather than desperately shoehorning the thing into working. The N96 was a dog at release and still is and this thing seems to be yapping a bit.

snoFlake
Rushi
Compromise ... Compromise ... Compromise ... Nokia ... Nokia
Why should one pay 500Ģ for that,
I'm bored of my N95 8gb, I guess N86 is the only option.
k.ewin
The N97 is in many areas much better than the N95. There is a much better (larger) screen, a better browser (kinetic scrolling makes a lot of difference) and all the enhancements that made it into Symbian during the past three years, e.g. getting rid of the manual access point selection when surfing etc.

I would wait only 2 more months. Then v20 should be available and the camera issues fixed. There is also quick progress at the third party software front.

So I would recommend to get an N97 or an N97 mini in November to replace your N95.
Unregistered
Quote:
Originally Posted by Unregistered View Post
To the person that suggested changing product codes: That is only an option for those that no longer or do not have a valid warranty. It's not the perfect solution to everything.

Perhaps it's time that a respectable mobile news site tried to help with the firmware situation in the UK by using it's influence?
Thake you phone into an authorised Nokia shop and have them do it "officially" then.

I did the code change. Then changed the code back again, had the phone in for a SIM contact issue and it was done under warranty OK.

When a friend took a 5800 in where the firmware wasn't available for his code, the Nokia shop upated the firmware anyway.
Unregistered
It's a good article, but it also shows the problems with the N97, in that it won't allow you to properly use many of the features that ought to be its main selling points. Why pay for a phone that has 32GB onboard mass memory if you can't actually use it to store your music collection?
shadamehr
Just about every little thing Steve says about the N97, ALSO applies to the N86 too...

It's Free Internal Storage (not Mass Memory), was 54MB when my N86 arrived on Saturday.

Now, despite me telling it to install EVERYTHING I have added to the phone since, to the E: drive (8GB Mass Storage), my Internal memory Storage (C: Drive) is now down to a paltry 20MB and falling fast.

Because as Steve says, my Maps Update went to C: without giving me a choice... My Quick Office Update went to C: without presenting a choice, and the N-Gage stuff is all on C:

So it sounds to me Steve, like this is a major issue, and indeed design shift, for new Nokias, to have LESS Free Ram, less Free Internal Storage, AND lots of stuff that only gets installed to C: without giving me a user choice.


Indeed, I can safely say, that as my first FP2 Nokia (after loads of FP1 devices), I am HATING the new OS...

It's slow - if I read a text message, then click to reply, I have to wait several seconds before it takes me into the actual typing editor... And this was at clean boot on Saturday when it arrived - it's the slowest such Nokia I have EVER owned for this aspect!

...It's buggy - it's crashed on me loads, and I have had to fully turn off sensor rotate for now, as when I lock the phone with a numeric keygaurd, if it rotates the screen as I am doing it, when I unlock the phone, it won't re-rotate to the correct portrait orientation, and whatever hangs it, does it so bad that a power off can't even be done, so I have to keep battery pulling it...

...It has some major flaws - the option to Copy / Duplicate a contact, which every single Nokia Series 60 phone I have ever possessed has, is suddenly GONE from the N86 (that is, find a contact, and then "Duplicate" it, as a copy, ready for the addition of extra info, for a contact that is thus similar - all prior phones have this - the N86 does not let you "Duplicate" a contact).

...Being FP2, Swim doesn't work on it - so not only is it bad enough that even now, Symbian has ZERO way to automatically schedule Syncs, the only thrid party tool that automated this, now does not work either. So much for this being PROGRESS.

...By the same token, no current "quick restart" applications work, even now, due to the changed API's and SDK's or whatever, that FP2 brings.

...And no matter what I seem to set or change, pressing and holding in the Zero key, as the quick shortcut for Nokias to load up the internet, takes me to a list of Bookmarks, rather than to an actual Homepage I have set, even though I have looked in all the settings i can think of, to allocate a specific homepage - if anyone knows the answer to this one, please yell!


So overall, I have to say, FP2 has left me with a MUCH less able device, than any of my previous FP1 handsets, and this includes low powered ones such as the 6120c, not just my E71, E90, N82, N95 etc. And I don't just mean the API issues - it's slower, has glaring omissions, and comes with a small amount of free internal memory which gets smaller and smaller all the time due to this issue of not having a choice WHERE to save, for all applications we add.

So to the user who said "I think I'll go for an N86 instead", let me assure you, that despite none of these issues ever being mentioned on reviews on here, it's got all the problems I mention above too. And I am on the current latest firmware as well.
KPO'M
Is an updated sync profile enabling iSync on the Mac also intended for v20? I think Nokia seriously should consider a smaller phone lineup so that they can pay more attention to the software.
Unregistered
If you wish to optimize your N97 you can always sell it and buy the samsung i8910 or wait for the n900. LoL
Irony
Does anyone find it really funny how all the Nokia lovers (Not normal users, who couldn't care less about Apple, amen!) keep banging on about Background processes and Multi-tasking and how rubbish Apple are for not allowing it on the iPhone etc etc when the N97 is seriously crippled because of it?

I kind of applaud Apple for not including this feature and keeping with the smoothness of the UI, shame about the 3GS though, as that phone could probably pi$$ all over multi-tasking and then some :)
slitchfield
Quote:
Originally Posted by Irony View Post
when the N97 is seriously crippled because of it?
Methinks you exagerate. I'm regularly running 10 or 12 apps at the same time with no problems. You'll only hit RAM problems on the N97 v12 if you use multiple homescreen WRT widgets and if you then start really hammering the device with Nokia Messaging, Web and N-Gage.

For normal use, I'm really quite enjoying the N97. Surprisingly so, in fact. With the long-press thing fixed, I may even grow to like the keyboard..... 8-)
marlboro35
I guess an article like this may be a little upsetting to many N97 owners.

Rather than give us a "tresure map" on how to avoid to be eaten by the S60v5/Nokia beasts along our trip on the promised land, they should have delivered what their advertising promised on the first place.

Your article may be resumed like this:

* Donīt use WRT widgets
* Donīt use OVI Maps (I donīt use it anyway)
* Donīt use too much of the 32GB Flash (only to store PDFs or backup your PC)
* Smartphone OS: Donīt use it. (ie donīt install apps) they consume RAM / NAND Flash (C: )
* Donīt use Quick Office
* Donīt use Bluetooth
* Donīt use your N97 to play NGage games
* Donīt trust the GPS. It may give you erroneous locations
* Donīt install themes
* Donīt use the camera. You have to open the lens cover to use it, and it may scratch the lens
* Donīt record videos on short distance people. Ask them to take a couple steps back because you have an N97 (watch your step on the cliff)

For the record: I AM NOT AN APPLE FANBOY. I own a N97 and for 2 months it gave me nothing but problems. Most of the advices in this article had to be painly learnt by me on this time.

Note: English is not my first language, so I apologize for any typo or misspelled word.
Unregistered
Quote:
Originally Posted by slitchfield View Post

For normal use, I'm really quite enjoying the N97. Surprisingly so, in fact. With the long-press thing fixed, I may even grow to like the keyboard..... 8-)
I am really looking forward to the Mini version. At the moment for me and my personal requirements there is no phone out there that can compete with the 5800, although I find the 5800 slightly too big it still has almost everything else I want.

The N97 mini looks like it will be a 5800 with a slide out qwerty, so an improvement on the 5800 should suit me well. Still a bit big but just about acceptable, the only real downer with it will be the cost at launch. I will not be an early adopter anyway, I'll wait for the price to fall, the 5800 is perfectly good to be getting on with for now.
Unregistered
Seriously getting annoyed with the lack of C:\ space. Once it gets into the 10Mb free mark the phone becomes noticeably sluggish.

It has to be Nokia Messaging (~10 mails a day, synced for 7 days) & Maps that are using it - have installed everything else to the 32Gb drive and used Xplore painstakingly to check file sizes of everything I can see on the drive, remove cache/temp files etc.

When the 32Gb drive works as well as it does (and it IS a lot quicker than the memory stick in my N95), why did Nokia even give us the option of using the C: drive?

And more to the point - why have they not optimised Messaging for E:? It's ridiculous having to uninstall and reinstall it regularly, especially as the Nokia Messaging server that takes your password frequently times out...

Not a good look.
slitchfield
Now, you're just being silly and not understanding what I was saying:

Quote:
* Donīt use WRT widgets
WRT widgets are fine. Just don't use hungry, Internet-connected ones on the homescreen
Quote:
* Donīt use OVI Maps (I donīt use it anyway)
v3.3 is quite useable. For a month anyway, until the underlying GPS issue is fixed
Quote:
* Donīt use too much of the 32GB Flash (only to store PDFs or backup your PC)
Eh? You can put as much stuff on it as you like. Just keep music under 1000 tracks or so
Quote:
* Smartphone OS: Donīt use it. (ie donīt install apps) they consume RAM / NAND Flash (C: )
Rubbish. Install 3rd party apps to E and use them merrily
Quote:
* Donīt use Quick Office
Qo v4 is still an excellent Office viewer. If you don't need Office 2007 compatibility, why use all the extra space?
[quote]
Quote:
* Donīt use Bluetooth
Rubbish. Use it whenever you like. But save energy by turning it off afterwards. Common sense.
Quote:
* Donīt use your N97 to play NGage games
If only there were any really GOOD games to play...
Quote:
* Donīt trust the GPS. It may give you erroneous locations
It gives good locations. it's just not that good at giving a continuous stream of them at the moment.
Quote:
* Donīt install themes
Imperfect themes are a problem on ANY smartphone. And it's easy to switch out any that don't work out.
Quote:
* Donīt use the camera. You have to open the lens cover to use it, and it may scratch the lens
It's fine as long as you take care of it, dust-wise. A flawed design overall though - people shouldn't have to be THIS fanatical over dust.
Quote:
* Donīt record videos on short distance people. Ask them to take a couple steps back because you have an N97 (watch your step on the cliff)
Agreed, this does rather tarnish the video capture.

Nearly all the above caveats can be fixed in software though. The N97 v12 is no different to the N95 v11, I reckon. And look how that turned out. In 6 months time, with the N97 at v32 firmware, we might be all be praising it as the most troublefree and stable touch smartphone. 8-)
celios
Quote:
Originally Posted by shadamehr View Post
It's slow - if I read a text message, then click to reply, I have to wait several seconds before it takes me into the actual typing editor... And this was at clean boot on Saturday when it arrived - it's the slowest such Nokia I have EVER owned for this aspect!
I think this is my biggest disappointment with the N97. One of the big advantages of S60 was/could be, speed of operation when you are comfortable with the location of everything, but I too find it much slower than any previous N-Series or E-Series handset I've used.

In the case of the N97 we'll see what the new firmware brings, but I have a sneaking suspicion that they have skimped just a little too much on the CPU and RAM in recent devices (driven by a plan to become more profitable perhaps?) and no amount of clever programming will save them. I look forward to being disproved by v2x.
Unregistered
It's nice that someone like Steve posts suggestions in optimizing the Nokia N97 to improve its performance. However, this is also the downfall of the device. I believe that an ideal phone (take note, "ideal" - not perfect) should work pretty well without optimizations out of the box. It's good that Nokia provided upgrades as a way of improving the phone.

It's a marvel that Nokia still managed to grab a chunk of market in spite of the devices' mishaps w/c is probably due to the N97's effective marketing campaign. I'm betting that majority of N97 owners do not belong to our "Geekdom/Phone-smart" stypes and could care any less about RAM and performance issues and care more about the Nxx model index, satisfied to know that they have Nokia's flagship device. Same goes for the 5800 XpressMusic.

Unless the N97 proves really worthwhile, I'm sticking with the 5800 as my primary phone. The other part of the apps compatibility "void" is filled by my WM6.1 device.
rafiii
I don't really understand how you can have only 10MB on the C: partition after upgrading all the programs of the N97.
I don't have one, I just have a N86, but even after updating everything and installing the n-gage client on the c: partition, I still have 38MB on C: and it's only used as a cache memory for the web browser. Everything else is installed on the E:, and often by default (podcast, n-gage games, downloaded files, france 24 cache, etc...). Furthermore when you connect the phone on your computer you can't see what's in the c: (on windows, I should try on Linux).
I also have a question about "Sw update": what is the meaning of the size in the "Sw update"? Is it the size of the downloaded update or the size of the installation?

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