Smartphones may have evolved since the first Nokia Communicator, but what made that phone such a success was the telnet client - system admins could fix their IT infrastructure from anywhere. Smartphones evolve, but managing your IT from the handset is still a worthy goal, as Simon Bisson finds out over at IT Pro.

System administrators used to curse their pagers, as a message would mean a long drive into the office. The latest generation of mobile administration tools mean they can handle most issues from their phone - saving time and keeping staff happier. There are various ways mobile devices can be used to provide access to support and administration tools. Remote desktop tools give direct access to servers, while mobile versions of desktop administration tools use phone screens to handle administration tasks without requiring the whole desktop experience.

The full article is here.