Here are screens of the Nokia Care Centre application:
The application opens with a delightful sci-fi effect set of sliding metal doors and generally polished graphics - and the Nokia Care Centre app runs throughout in English or Arabic, you can toggle languages at any point.
In addition to social functions (e.g. following Nokia Care Centre activities on social networks), you can look up the nearest Care Centre (as found by GPS), 'navigate' there (a route is planned using the Ovi Maps API and you then follow it on-screen in map mode) and even check on the status of a device repair. Some of this functionality wasn't working from my base in the UK, but I got the idea. Impressive stuff - now if this was only all available for all regions....