If your SIM-free Nokia N97 has been 'stuck' on v11 for ages, try your 'Sw Update' application again today. People are reporting that v12.0.026 is now available as a 700k over-the-air update. And no, we've no idea what took Nokia so long either.... All data should be preserved, but an extra backup can't do any harm, just in case. All you'll have to re-enter are details of your Internet access points and any Bluetooth pairings.