How can I get rid of a 'virus' on my smartphone?

Published by Steve Litchfield at 12:58 UTC, February 24th 2006

Question:

Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps trying to go online and send messages out. How can I get rid of it?

Answer:

A. If it's a piece of 'malware' (malicious software) that's well known, there's a chance that one of the various anti-virus software companies have already produced a removal tool. But don't worry if you can't find anything suitable, as it's quite easy to rebuild your smartphone, without the virus. And in the process you'll gain a unit that's faster and free from rubbish.

See here for full, blow-by-blow instructions.



 

Filed: Home > Support > How can I get rid of a 'virus' on my smartphone?

Platforms: Series 60

Categories: Troubleshooting, Miscellaneous

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