Support - Upgrading
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Q. Having upgraded from a Nokia N95 to a 5800 XpressMusic, I've been very happy with the extra functionality and that lovely large screen. However, quite a few of the utilities that I'd grown to depend on in the N95 seem to have disappeared. Specifically Sync, N-Gage, Search, Connection Manager, GPS Data, Wireless Keyboard and Memory (Backup). Whew, quite a long list, actually. Can any of these be downloaded separately?
Q. Why is the size of the firmware update through the phone itself (Over The Air) around a few MB (at most), while Ovi Suite says the update is well over 100MB?
Q. How can I upgrade my Ovi Store client to the latest version?
Q. Nokia's Ovi Store application seems to have got itself confused, it's showing the 'Download' buttons for some freeware applications (that I'd tried in the past) greyed out – so I'm unable to try them again.
Q. I have a Psion Series 5 and am very happy with it, but I want to update to something newer. How can I convert my data files into a more modern device?
Q. How can I back up everything on my Symbian smartphone? Not just data, but every application, every license key, and so on?
Q. I was trying to upgrade my S60 smartphone using Nokia Software Update, but after the download and 'installing' sections were complete, the NSU error dialog appeared, advising me to 'Retry'. But the device itself appears dead, with no backlight and no messages. And 'Retry' does nothing. Q. I paid for a year's navigation on my S60 smartphone but then I upgraded the firmware and now navigation doesn't work anymore. Surely I don't have to pay all over again? Q. I have a Sony Ericsson UIQ 3 smartphone and am having trouble updating its firmware. I've downloaded the required Sony Ericsson Update wizard but it doesn't want to talk to my smartphone. A support line advised me to 'disable my firewall' but I don't want to do that. Help! Q. I'm going to change devices very soon, but it's going to be a pain having to retype URLS and rebuild my Web favourites. How can I transfer these to the new smartphone? Q. How can I tell which firmware version my Sony Ericsson P990i has? Q. Can I use my old N-Gage games on my newer S60 smartphone? Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002
Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?
Q. Where on my smartphone do all the words that are added to the predictive text dictionary get stored?
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