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Support - Miscellaneous

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Can I upgrade my data from Psion to Nokia 9500/9300?

Q. I'm lusting after a new Nokia 9500 but seem to be stuck back in the Psion age. My contacts are spread across a dozen Psion Series 3mx Data files ('Business', 'Travel', etc.) and I also have an Agenda going back to 1997. Will be able to bring this data into 2006?

# Posted by Steve in Applications, Miscellaneous, Upgrading at 13:39 UTC, Feb 1st || 1 Comment

How can I browse around the ROM in my Nokia 9500?

Q. How can I browse around the ROM in my Nokia 9500? It's always interesting...

# Posted by Steve in Troubleshooting, Miscellaneous at 13:36 UTC, Feb 1st || 0 Comments

How do I take my stuff from my old Nokia 9210i to my new 9500?

Q. I’m getting my Nokia 9500 shortly and am a bit worried about how to move everything across from my old Nokia 9210i. Can you spell it out for me, please?

# Posted by Steve in Miscellaneous, Communications, Upgrading at 13:34 UTC, Feb 1st || 0 Comments

How can I restore my 9500 backup to my new 9300?

Q. I recently had a chance to buy a Nokia 9300 for a nice price from a friend. I already had a Nokia 9500, which I'd backed up regularly. How can I restore my backup from the 9500 to the 9300? I tried but there seems to be no option to do this, as PC Suite doesn't let me select the 9500 backup file when I have 9300 connected.

# Posted by Steve in Miscellaneous, Communications, Upgrading at 13:32 UTC, Feb 1st || 0 Comments

I'm a big SMS user. Is this what's eating up my 9210i's internal disk space?

Q. I am repeatedly seeing a message 'memory full' on my Nokia 9210i, even though I've moved all my documents to the memory card. Now I can't use my Communicator because I don't want to delete the only remaining files I can find there - my large (over a thousand) store of SMS messages and Calendar data. And when I go to 'Control Panel | Memory | Device', it says that out of 16MB available, 11MB are mysterious 'other file types'. I connected the 9210i to my PC, but there I could see only two folders on the 'C' disc: 'Documents' (almost zero) and 'System' (5MB). What's eating up all my memory?

# Posted by Steve in Performance, Troubleshooting, Miscellaneous at 13:29 UTC, Feb 1st || 0 Comments

How can I get round 'insufficient memory' on my 9210i?

Q. I’m forever having problems with ‘Insufficient memory’ on my old Nokia 9210i Communicator. Short of selling it and buying something else, isn’t there anything that can be done to help the situation?

# Posted by Steve in Performance, Miscellaneous, Upgrading at 13:25 UTC, Feb 1st || 0 Comments

Where's my new document been saved?

Q. A month ago, I started working on a document on my Nokia 9500 and even gave it a name 'Article start'. The trouble is that I can't see it in Documents' 'Recent documents' list and it's not in all the obvious places ('My files', root directory, etc.) Has my document slipped through a black hole into deepest space?

# Posted by Steve in Applications, Troubleshooting, Miscellaneous at 13:21 UTC, Feb 1st || 0 Comments

Why do my Java programs crash with 'exception' errors?

Q. On all Nokia's documentation, it says that my Nokia 9500 has MIDP 2.0 (a type of Java support) installed. However, when I look in the Java installer on my 9500 (called 'Applications') and go to 'Help | About', it says that I have MIDP 1.0 only. Can you help clear up the confusion? I'm trying to install certain J2ME applications, but they crash with 'exception' error messages.

# Posted by Steve in Applications, Troubleshooting, Miscellaneous at 12:09 UTC, Feb 1st || 0 Comments

Why does Calendar keep changing my appointment times when I fly abroad?

Q. I recently went to China for work. Just before I left the UK, I put in all flight details from Shanghai to LA. The Shanghai to LA flight was leaving on the Monday at 12:30 PM. When I arrived in Shanghai I changed my clock over to Shanghai time so I could set my alarms for the week. At this point the phone told me that all my Calendar enteries where being updated by 8 hours. So when I went into my Calendar for that Monday, my flight was now leaving at 8:30 PM. Why does the 9500 do this? No matter where I go on Earth the flight was still leaving at 12:30 PM local time. What can I do to stop this from happening in the future?

# Posted by Steve in Applications, Miscellaneous at 12:05 UTC, Feb 1st || 0 Comments

Will keeping Bluetooth on be a security problem?

Q. As Nokia does not provide a vibrate mode for the 9500, I decided to use a Bluetooth headset with a built-in vibrator. As a result, I have to keep Bluetooth always on, will this be a problem for the Communicator? Is there a possibility of virus attack?

# Posted by Steve in Miscellaneous, Communications at 10:21 UTC, Feb 1st || 0 Comments

Keeping data while having your smartphone's firmware upgraded

Q. My Nokia smartphone is quite an early example and I've had few problems with it. I've read quite a bit about making sure to keep Symbian smartphones upgraded to the latest firmware version, but I'm worried about losing data and about the inconvenience of being without my device. Is it all worth it and what should I do to ensure I keep all my information?

# Posted by Steve in Applications, Miscellaneous, Upgrading at 10:18 UTC, Feb 1st || 0 Comments

Is there a 'Dummies' book to help me with Series 60 smartphones?

Q. Despite Nokia's pretty good manual and despite me surfing a number of popular web sites, I'm still struggling with the Series 60 interface and get confused easily. Isn't there a 'Dummies' book for people like me?

# Posted by Steve in Applications, Miscellaneous at 10:14 UTC, Feb 1st || 0 Comments

Can I use a domestic 3.5mm headphone set?

Q. The stereo headset supplied with my Nokia smartphone isn't bad for listening to music on the go, but when I'm in a quiet environment (like my boat or caravan) I'd like to use my own set of professional headphones. Can the two be plugged together?

# Posted by Steve in Miscellaneous at 9:59 UTC, Feb 1st || 2 Comments

Sorting out an endless reboot cycle after rogue application install

Q. I'd been trying out trial versions of some utilities on my new Nokia S60 smartphone and after installing the last one, suddenly the smartphone rebooted itself. Or rather it tried to. Now when I power it on, all I get is the work 'Nokia' in big letters and then it starts again, over and over. I realise that the problem is self-inflicted here and it serves me right for fiddling too much, but what can I do to get my smartphone back to factory defaults and start syncing my data back onto it?

# Posted by Steve in Troubleshooting, Miscellaneous at 9:38 UTC, Feb 1st || 2 Comments

How can large numbers of contacts be beamed in one go?

Q. I've fitted my partner out with a cheap Series 60 smartphone (a Nokia 6670) and need to get our 'master' contacts set over from my Nokia 9500 to her device. I've beamed the most used dozen or so entries, but I can't face beaming five hundred others! How can this be automated?

# Posted by Steve in Applications, Miscellaneous, Communications at 21:42 UTC, Jan 31st || 0 Comments

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