FAQs and support for your S60, S80 or UIQ phone

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Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90

Recent Support Entries - Communications

Browsing the contents of another phone via Bluetooth

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to browse the files of the phone (images, video and audio).

How on earth do I install software?

Q. I want to install games/software and I dont know how. When I connect to the phone via USB cable under Data Transfer, I don't know where to put the files... there are too many folders and everything's too complicated.

How do I add my Inbox to the E61's active standby screen?

Q. How do I add my Inbox to the Nokia E61's active standby screen?

Problems sending faxes

Q. I have tried to get faxing to work with my Nokia Communicator, but every fax I try to send (from Messaging) causes an 'F' to appear in the corner of the screen and I am then told that the fax failed. How can I fix this?

Error communicating

Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with phone'. What's wrong?

Installation of PC Suite crashes with MSXML-related error

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

Struggles with PC Suite's 'Transfer music' function

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.

Errors after upgrading Nokia's PC Suite

Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?

I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?

Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?

Why can't I store my images?

Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transfer'. Syncing works fine, so what could be wrong?

PC Suite Connected but not functional?

Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?

Why can I send MMS messages but not receive them?

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a page on my network provider's web site instead. I've double checked the MMS settings and they seem to be correct.

Viewing the number used by an existing contact

Q. When I've missed a call, Log just shows me the name of the caller. While this is very friendly, it would be useful to know which number they were calling from (e.g. home or mobile) and also show the number itself, so that I could dial back from my own (cheaper) landline. Can this be done?

How can I send email, as well as receive it, over GPRS?

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to collect email perfectly but when I try and reply and get errors every time. Any ideas?

How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?

Q. How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?

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Search Support

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Keywords:
Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90


Notes

Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.

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