FAQs and support for your S60, S80 or UIQ phone

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Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90

Recent Support Entries

Installation of PC Suite crashes with MSXML-related error

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

Struggles with PC Suite's 'Transfer music' function

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.

Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?

Q. Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?
Tagged: for Series 60 || 2 Comments

Errors after upgrading Nokia's PC Suite

Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?

How can I turn off the shutter sound on my smartphone's camera?

Q. How can I turn off the shutter sound on my smartphone's camera?

Can't boot up, the smartphone's stuck in an endless reboot cycle!

Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle!

I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?

Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?

How can I clean up my expansion card?

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.

How can I get rid of a 'virus' on my smartphone?

Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps trying to go online and send messages out. How can I get rid of it?

Why can't I store my images?

Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transfer'. Syncing works fine, so what could be wrong?

How can I search through all my information?

Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I perform a global search for a piece of text? On my old Palm OS handheld, this was possible, is there not an equivalent in Symbian OS?

Why do Web, Contacts and Calendar not exit when I use 'Exit'?

Q. Why do Web, Contacts and Calendar not exit when I use 'Exit'? They seem to disappear but then when I look at my running programs in iDesk, they're still there. Not that it's a problem, but I'm worried about the amount of RAM being used unnecessarily.

I've forgotten my lock code. How can I get back into my smartphone?

Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my forgotten code!

How can I get rid of the slight buzzing sound from my S60 smartphone?

Q. How can I get rid of the slight buzzing/hissing sound from my S60 smartphone? It's there whenever the phone's screen is lit. Is this buzz normal?

How can I view my videos in wide screen format?

Q. I've collected quite a few videos for my S60 smartphone. How can I view them in wide screen format?
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Keywords:
Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90


Notes

Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.

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