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Recent Support Entries
Why is Gallery so slow?
Q. Why is Gallery on both my Nokia S60 smartphones so incredibly slow? Surely something must be wrong?N-Gage games on Series 60 smartphones
Q. Can I use my old N-Gage games on my newer S60 smartphone?Deleting specific phone calls from the Log
Q. I have a particular contact who I'd like to keep a secret. How can I stop calls to and from this person from being recorded in my smartphone's records?Custom ringtones revert to Nokia standard
Q. I've set my ringtone to an MP3 several times but after a while it always stops working and reverts to the standard Nokia tune. What's going on?Theme keeps getting reset
Q. My smartphone theme keeps getting reset when I take my memory card out in order to fill it in my memory card reader. How can I stop this happening?Browsing the contents of another phone via Bluetooth
Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to browse the files of the phone (images, video and audio).Major problems getting TomTom MOBILE 5 to work
Q. I'm having major problems getting TomTom MOBILE 5 to work. I can't seem to get the file and folder structure right. It works OK on my friend's smartphone, although even then the connection to his (non-TomTom) GPS cuts out every 10 minutes or so. I thought TomTom was supposed to be the best sat-nav solution for smartphones?How on earth do I install software?
Q. I want to install games/software and I dont know how. When I connect to the phone via USB cable under Data Transfer, I don't know where to put the files... there are too many folders and everything's too complicated.
How do I add my Inbox to the E61's active standby screen?
Q. How do I add my Inbox to the Nokia E61's active standby screen?Problems sending faxes
Q. I have tried to get faxing to work with my Nokia Communicator, but every fax I try to send (from Messaging) causes an 'F' to appear in the corner of the screen and I am then told that the fax failed. How can I fix this?
Broken Gallery Edit
Q. When I try and 'Edit' a photo on my Nokia N70, nothing happens, other than Gallery closing down altogether. Why does it do this?Error communicating
Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with phone'. What's wrong?Broken multimedia key on Nokia N70
Q. My N70's extra (multimedia) hardware key no longer works! Is it some setting I've disturbed?
Do I need a firewall?
Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?How to select non-contiguous items
Q. How can I select multiple items that aren't next to each other in my smartphone's Gallery?Search Support
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
