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Recent Support Entries
Problems installing and removing Smart2Go
Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer?Country at a time
Q. Nokia Maps is working fine on my N95 but what I really want is not to suffer continual data charges. How can I preload country content?Adding Album Art to the N95 Music Player
Q. I have a Nokia N95 which I'm generally pretty happy with. One oddity is that, having copied over hundreds of MP3 and WMA music tracks, in named folders, from my PC onto my microSD card, none of them display the album artwork in the N95's Music player.
Activating the Keylock on the W950
Q. How do I actiate the keylock on the W950 without using the pointer and going through the menus?Jump Back to the Home Screen on the W950
Q. Is there a quick way to get back to the opening screen on the W950?Music Transfer on W950
Q. What other ways are there of putting music onto the W950?Screensavers and battery life
Q. What's happened to the battery life of my S60 smartphone? From going a couple of days easily without recharge, I'm down to a full charge every morning! All I've installed recently are Handy Weather and Smart2go!Install problems on restarting device
Q. Whenever I start my smartphone, it pops up 'Installing....' and then gives an error saying that 'Untrusted applications' were on my memory card and couldn't be installed. The only suspicious entries in 'Tools | App Mgr' are marked as 'Not installed'. How can I stop the error happening?Sony Ericsson Update Service problems
Q. I have a Sony Ericsson UIQ 3 smartphone and am having trouble updating its firmware. I've downloaded the required Sony Ericsson Update wizard but it doesn't want to talk to my smartphone. A support line advised me to 'disable my firewall' but I don't want to do that. Help!Syncing bookmarks? To where?
Q. When I synchronize my S60 smartphone using PC Suite, status messages appear along the lines of 'Sending bookmarks 27 of 27'. Where do these appear on my PC?
Losing space on disk C
Q. My smartphone is showing many megabytes less free space than there should be on my internal memory. Where's it all gone?How do I restore my S60 3rd Edition smartphone to factory settings?
Q. How do I restore my S60 3rd Edition smartphone to factory settings?Saving your Wi-Fi WPA password
Q. My W-LAN (Wi-Fi) network at home uses WPA encryption, but I have to enter my password every time I want to get online. How can I get the smartphone to remember a particular password?Saving my favourites
Q. I'm going to change devices very soon, but it's going to be a pain having to retype URLS and rebuild my Web favourites. How can I transfer these to the new smartphone?Can I print from my S60 smartphone?
Q. Can I print from my S60 smartphone?Search Support
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
