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Recent Support Entries - UIQ
Why does Tasks crash, with 'Reason code Agenda Model, Reason number 9’?
Q. Tasks has stopped working on my P900, refusing to start up with an error ‘Reason code Agenda Model, Reason number 9’. I’ve tried restarting the phone, to no avail. I even tried restoring from a backup, but that didn’t work either.
How can I install mainstream UIQ software onto the Motorola A1000?
Q. I notice that there is now Route 66 GPS software for the Symbian UIQ platform. I also read that it will work with the Motorola A1000, even though it's designed for the Sony Ericsson P910. Could you tell me how this is possible as the software is supplied on Memory Stick? Also, how do I download software to my A1000? I have been downloading freeware via Bluetooth. But when I come to open it, the phone tells me there is no program to open the attempted installation.
How can I send email, as well as receive it, over GPRS?
Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to collect email perfectly but when I try and reply and get errors every time. Any ideas?
How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?
Q. How easy is it to configure my UIQ smartphone to function as an emergency modem for my PC?
Why has my P900 stopped talking to my Windows PC?
Q. My Sony Ericsson P900 has stopped talking to my Windows XP PC, the system tray icon remains resolutely flat and ‘Link Properties’ just says that USB is ‘Not Connected’. What can I do to track down the problem?
Why do email messages appear downloaded and then disappear?
Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?
Can I use my P910i with an Apple Mac?
Q. I've been thinking about getting a Mac, probably an iMac G5. Is this going to be compatible with my Sony Ericsson P910i? Will the advertised PC Suite work with a Mac? Would syncing work and would I have to use Bluetooth to connect the two?
Bluetooth connection to my smartphone has stopped working!
Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and both have been rebooted several times. Any ideas? I'd hate to go back to using the cable, Bluetooth is just so convenient!
Overnight battery drain with a Bluetooth smartphone
Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've rebooted and made sure that there no extra, running applications that might be hammering the processor, and yet every night the story's the same. Is my smartphone faulty?
Last ditch cures for battery charging/power on problems
Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it was plugged in. I tried to turn it on again but it only showed a white screen and after 2 sec turned off again. Will flashing it to the latest firmware help to solve the problem?
How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?
Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by a keypress on the phone. Is there any way to tell it ‘Yes, stop asking me’?Should I be worried about viruses for my Symbian smartphone?
Q. I've read a lot in the press about a Cabir virus outbreak for Symbian smartphones. Should I be worried, and what can I do to protect myself?Search Support
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
