Support - Series 80 - Performance

Do I need a firewall?

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?
# Posted by Steve in Applications, Performance, Miscellaneous at 13:30 UTC, May 5th || 0 Comments

Struggles with PC Suite's 'Transfer music' function

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.
# Posted by Steve in Applications, Performance, Communications at 11:54 UTC, Mar 24th || 0 Comments

How can I clean up my expansion card?

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.
# Posted by Steve in Applications, Performance at 13:09 UTC, Feb 24th || 0 Comments

Why do Web, Contacts and Calendar not exit when I use 'Exit'?

Q. Why do Web, Contacts and Calendar not exit when I use 'Exit'? They seem to disappear but then when I look at my running programs in iDesk, they're still there. Not that it's a problem, but I'm worried about the amount of RAM being used unnecessarily.
# Posted by Steve in Applications, Performance at 18:52 UTC, Feb 16th || 0 Comments

I'm a big SMS user. Is this what's eating up my 9210i's internal disk space?

Q. I am repeatedly seeing a message 'memory full' on my Nokia 9210i, even though I've moved all my documents to the memory card. Now I can't use my Communicator because I don't want to delete the only remaining files I can find there - my large (over a thousand) store of SMS messages and Calendar data. And when I go to 'Control Panel | Memory | Device', it says that out of 16MB available, 11MB are mysterious 'other file types'. I connected the 9210i to my PC, but there I could see only two folders on the 'C' disc: 'Documents' (almost zero) and 'System' (5MB). What's eating up all my memory?

# Posted by Steve in Performance, Troubleshooting, Miscellaneous at 13:29 UTC, Feb 1st || 0 Comments

How can I speed up choosing a message recipient?

Q. Whenever I want to create a new text or email message, pressing 'Recipient' is followed by a wait of over fifteen seconds, which is really frustrating, even when I'm not in a hurry. Why is the Nokia 9500 so slow in this area and is there anything I can do about it?

# Posted by Steve in Applications, Performance, Communications at 13:27 UTC, Feb 1st || 0 Comments

How can I get round 'insufficient memory' on my 9210i?

Q. I’m forever having problems with ‘Insufficient memory’ on my old Nokia 9210i Communicator. Short of selling it and buying something else, isn’t there anything that can be done to help the situation?

# Posted by Steve in Performance, Miscellaneous, Upgrading at 13:25 UTC, Feb 1st || 0 Comments

Where's all my disk space gone?

Q. Where's all my disk space gone? I get so confused by all the files and folders on my Communicator!

# Posted by Steve in Applications, Performance at 13:23 UTC, Feb 1st || 0 Comments

Why is searching so slow in Contacts?

Q. My Nokia 9500 has become almost unusable since I synchronised in my 700 or so contacts from Outlook. When I search for a name in Contacts, matches take over six seconds to appear!

# Posted by Steve in Applications, Performance at 13:20 UTC, Feb 1st || 0 Comments

After resetting my 9300, Calendar is horrendously slow

Q. Help! I hard reset (formatted) my Nokia 9300, in order to solve a previous problem with broken communications, and my Calendar and Contacts data seemed to come across OK into the device. But when I browse around my Calendar, the application takes an age to display its entries, especially when I move between different months. I can't think of anything I've done wrong. How can I speed Calendar up and get it back to normal?

# Posted by Steve in Applications, Performance, Troubleshooting at 12:11 UTC, Feb 1st || 2 Comments

How can I find out how many GPRS kilobytes I've used?

Q. I’ve been using my new 9300 quite a bit on the World Wide Web. I can’t see a GPRS counter application though. How can I find out how many kilobytes of data I’ve used?

# Posted by Steve in Applications, Performance, Communications at 10:41 UTC, Feb 1st || 0 Comments

Bluetooth connection to my smartphone has stopped working!

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and both have been rebooted several times. Any ideas? I'd hate to go back to using the cable, Bluetooth is just so convenient!

# Posted by Steve in Performance, Troubleshooting, Communications at 10:30 UTC, Feb 1st || 0 Comments

Overnight battery drain with a Bluetooth smartphone

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've rebooted and made sure that there no extra, running applications that might be hammering the processor, and yet every night the story's the same. Is my smartphone faulty?

# Posted by Steve in Performance, Troubleshooting, Communications at 10:28 UTC, Feb 1st || 2 Comments

Low battery life, no rogue applications

Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and I regularly use TaskSpy, but by the end of a day on the road the battery's almost always very low. Do you think it's charging properly?

# Posted by Steve in Performance, Troubleshooting at 9:22 UTC, Feb 1st || 0 Comments

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