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Recent Support Entries - Series 80 - Applications
MIssing Calendar items
Q. Many of my upcoming appointments from the next few months don't seem to be synced properly with Outlook, mainly those from the medium future. Why is this?Do I need a firewall?
Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?Struggles with PC Suite's 'Transfer music' function
Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.How can I clean up my expansion card?
Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.How can I search through all my information?
Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I perform a global search for a piece of text? On my old Palm OS handheld, this was possible, is there not an equivalent in Symbian OS?Why do Web, Contacts and Calendar not exit when I use 'Exit'?
Q. Why do Web, Contacts and Calendar not exit when I use 'Exit'? They seem to disappear but then when I look at my running programs in iDesk, they're still there. Not that it's a problem, but I'm worried about the amount of RAM being used unnecessarily.Why do email messages appear downloaded and then disappear?
Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?
Why can't I open OPL programs written on my old Psion?
Q. Having upgraded from a Psion 5mx, I've been experimenting with my own OPL programs on my Nokia 9500 and have been trying to get these to read in files produced on my Psion. However, OPL on the the 9500 refuses to read these, giving a 'not supported' error. Surely text is text? What's going wrong?
Can I upgrade my data from Psion to Nokia 9500/9300?
Q. I'm lusting after a new Nokia 9500 but seem to be stuck back in the Psion age. My contacts are spread across a dozen Psion Series 3mx Data files ('Business', 'Travel', etc.) and I also have an Agenda going back to 1997. Will be able to bring this data into 2006?
How can I speed up choosing a message recipient?
Q. Whenever I want to create a new text or email message, pressing 'Recipient' is followed by a wait of over fifteen seconds, which is really frustrating, even when I'm not in a hurry. Why is the Nokia 9500 so slow in this area and is there anything I can do about it?
Where's all my disk space gone?
Q. Where's all my disk space gone? I get so confused by all the files and folders on my Communicator!
Where's my new document been saved?
Q. A month ago, I started working on a document on my Nokia 9500 and even gave it a name 'Article start'. The trouble is that I can't see it in Documents' 'Recent documents' list and it's not in all the obvious places ('My files', root directory, etc.) Has my document slipped through a black hole into deepest space?
Why is searching so slow in Contacts?
Q. My Nokia 9500 has become almost unusable since I synchronised in my 700 or so contacts from Outlook. When I search for a name in Contacts, matches take over six seconds to appear!
Why do some photo thumbnails come up for callers and not others?
Q. When people call me on my Nokia 9300, their name and photo thumbnail generally comes up properly on the screen, but when my wife or daughter call me (the two people whose faces I really want to see!), I just get the bare number shown. This is driving me mad. Why does this work sometimes and not others?
Getting rid of wierdly large fonts
Q. I've had problems with strange fonts in Contacts on my Nokia 9500 (after a little fiddling with TrueType fonts!), but deleting all my INI files (using 'Ctrl' 'Shift' 'I' on startup) didn't seem to do the trick. The strange font now crops up on command buttons as well as in search fields. The rest of my Communicator is working fine, but is there anything else I can do to get my fonts back to normal?
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
