Support - Series 80

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How can I send email, as well as receive it, over GPRS?

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to collect email perfectly but when I try and reply and get errors every time. Any ideas?

# Posted by Steve in Troubleshooting, Communications at 14:14 UTC, Feb 1st || 2 Comments

Why do email messages appear downloaded and then disappear?

Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?

# Posted by Steve in Applications, Miscellaneous, Communications at 13:59 UTC, Feb 1st

Why can't I open OPL programs written on my old Psion?

Q. Having upgraded from a Psion 5mx, I've been experimenting with my own OPL programs on my Nokia 9500 and have been trying to get these to read in files produced on my Psion. However, OPL on the the 9500 refuses to read these, giving a 'not supported' error. Surely text is text? What's going wrong?

# Posted by Steve in Applications, Miscellaneous, Upgrading at 13:42 UTC, Feb 1st || 0 Comments

Can I upgrade my data from Psion to Nokia 9500/9300?

Q. I'm lusting after a new Nokia 9500 but seem to be stuck back in the Psion age. My contacts are spread across a dozen Psion Series 3mx Data files ('Business', 'Travel', etc.) and I also have an Agenda going back to 1997. Will be able to bring this data into 2006?

# Posted by Steve in Applications, Miscellaneous, Upgrading at 13:39 UTC, Feb 1st || 1 Comment

How can I browse around the ROM in my Nokia 9500?

Q. How can I browse around the ROM in my Nokia 9500? It's always interesting...

# Posted by Steve in Troubleshooting, Miscellaneous at 13:36 UTC, Feb 1st || 0 Comments

How do I take my stuff from my old Nokia 9210i to my new 9500?

Q. I’m getting my Nokia 9500 shortly and am a bit worried about how to move everything across from my old Nokia 9210i. Can you spell it out for me, please?

# Posted by Steve in Miscellaneous, Communications, Upgrading at 13:34 UTC, Feb 1st || 0 Comments

How can I restore my 9500 backup to my new 9300?

Q. I recently had a chance to buy a Nokia 9300 for a nice price from a friend. I already had a Nokia 9500, which I'd backed up regularly. How can I restore my backup from the 9500 to the 9300? I tried but there seems to be no option to do this, as PC Suite doesn't let me select the 9500 backup file when I have 9300 connected.

# Posted by Steve in Miscellaneous, Communications, Upgrading at 13:32 UTC, Feb 1st || 0 Comments

I'm a big SMS user. Is this what's eating up my 9210i's internal disk space?

Q. I am repeatedly seeing a message 'memory full' on my Nokia 9210i, even though I've moved all my documents to the memory card. Now I can't use my Communicator because I don't want to delete the only remaining files I can find there - my large (over a thousand) store of SMS messages and Calendar data. And when I go to 'Control Panel | Memory | Device', it says that out of 16MB available, 11MB are mysterious 'other file types'. I connected the 9210i to my PC, but there I could see only two folders on the 'C' disc: 'Documents' (almost zero) and 'System' (5MB). What's eating up all my memory?

# Posted by Steve in Performance, Troubleshooting, Miscellaneous at 13:29 UTC, Feb 1st || 0 Comments

How can I speed up choosing a message recipient?

Q. Whenever I want to create a new text or email message, pressing 'Recipient' is followed by a wait of over fifteen seconds, which is really frustrating, even when I'm not in a hurry. Why is the Nokia 9500 so slow in this area and is there anything I can do about it?

# Posted by Steve in Applications, Performance, Communications at 13:27 UTC, Feb 1st || 0 Comments

How can I get round 'insufficient memory' on my 9210i?

Q. I’m forever having problems with ‘Insufficient memory’ on my old Nokia 9210i Communicator. Short of selling it and buying something else, isn’t there anything that can be done to help the situation?

# Posted by Steve in Performance, Miscellaneous, Upgrading at 13:25 UTC, Feb 1st || 0 Comments

Where's all my disk space gone?

Q. Where's all my disk space gone? I get so confused by all the files and folders on my Communicator!

# Posted by Steve in Applications, Performance at 13:23 UTC, Feb 1st || 0 Comments

Where's my new document been saved?

Q. A month ago, I started working on a document on my Nokia 9500 and even gave it a name 'Article start'. The trouble is that I can't see it in Documents' 'Recent documents' list and it's not in all the obvious places ('My files', root directory, etc.) Has my document slipped through a black hole into deepest space?

# Posted by Steve in Applications, Troubleshooting, Miscellaneous at 13:21 UTC, Feb 1st || 0 Comments

Why is searching so slow in Contacts?

Q. My Nokia 9500 has become almost unusable since I synchronised in my 700 or so contacts from Outlook. When I search for a name in Contacts, matches take over six seconds to appear!

# Posted by Steve in Applications, Performance at 13:20 UTC, Feb 1st || 0 Comments

Why do some photo thumbnails come up for callers and not others?

Q. When people call me on my Nokia 9300, their name and photo thumbnail generally comes up properly on the screen, but when my wife or daughter call me (the two people whose faces I really want to see!), I just get the bare number shown. This is driving me mad. Why does this work sometimes and not others?

# Posted by Steve in Applications, Troubleshooting, Communications at 13:17 UTC, Feb 1st || 0 Comments

Getting rid of wierdly large fonts

Q. I've had problems with strange fonts in Contacts on my Nokia 9500 (after a little fiddling with TrueType fonts!), but deleting all my INI files (using 'Ctrl' 'Shift' 'I' on startup) didn't seem to do the trick. The strange font now crops up on command buttons as well as in search fields. The rest of my Communicator is working fine, but is there anything else I can do to get my fonts back to normal?

# Posted by Steve in Applications, Troubleshooting at 13:15 UTC, Feb 1st || 0 Comments
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