Support - Series 60 - Troubleshooting
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Q. When using Image Store (in PC Suite) to try and copy off all my photos, I'm getting 'Error communicating with phone'. I've tried restarting both the phone and the PC, to no avail!
Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer? Q. What's happened to the battery life of my S60 smartphone? From going a couple of days easily without recharge, I'm down to a full charge every morning! All I've installed recently are Handy Weather and Smart2go!
Q. When I synchronize my S60 smartphone using PC Suite, status messages appear along the lines of 'Sending bookmarks 27 of 27'. Where do these appear on my PC?
Q. Help, my PC Suite backup hangs on 99% and I have to reboot my PC!
Q. When I take photos with my N70 and want to send them via MMS, I currently have to make a copy of each photo and then use a third party utility to shrink them down, and only then 'Send>via multimedia', otherwise I fall foul of the 100k limit on MMS. Is there an easier way?
Q. I've set my ringtone to an MP3 several times but after a while it always stops working and reverts to the standard Nokia tune. What's going on? Q. My smartphone theme keeps getting reset when I take my memory card out in order to fill it in my memory card reader. How can I stop this happening? Q. When I try and 'Edit' a photo on my Nokia N70, nothing happens, other than Gallery closing down altogether. Why does it do this? Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with phone'. What's wrong?
Q. My N70's extra (multimedia) hardware key no longer works! Is it some setting I've disturbed?
Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002
Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on? Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle! Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps trying to go online and send messages out. How can I get rid of it?
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