Support - Series 60

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Errors after upgrading Nokia's PC Suite

Q. After upgrading PC Suite, I get error messages saying 'Operation could not be completed' and other puzzling errors. What's going on?
# Posted by Steve in Troubleshooting, Communications, Upgrading at 20:13 UTC, Mar 22nd || 0 Comments

How can I turn off the shutter sound on my smartphone's camera?

Q. How can I turn off the shutter sound on my smartphone's camera?

# Posted by Steve in Applications, Miscellaneous at 11:25 UTC, Mar 22nd || 3 Comments

Can't boot up, the smartphone's stuck in an endless reboot cycle!

Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle!
# Posted by Steve in Troubleshooting at 11:21 UTC, Mar 10th || 0 Comments

I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?

Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?

# Posted by Steve in Applications, Communications at 13:14 UTC, Feb 24th || 0 Comments

How can I clean up my expansion card?

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.
# Posted by Steve in Applications, Performance at 13:09 UTC, Feb 24th || 0 Comments

How can I get rid of a 'virus' on my smartphone?

Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps trying to go online and send messages out. How can I get rid of it?
# Posted by Steve in Troubleshooting, Miscellaneous at 12:58 UTC, Feb 24th || 0 Comments

Why can't I store my images?

Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transfer'. Syncing works fine, so what could be wrong?
# Posted by Steve in Applications, Troubleshooting, Communications at 19:33 UTC, Feb 22nd || 0 Comments

How can I search through all my information?

Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I perform a global search for a piece of text? On my old Palm OS handheld, this was possible, is there not an equivalent in Symbian OS?
# Posted by Steve in Applications, Miscellaneous at 19:21 UTC, Feb 16th || 3 Comments

I've forgotten my lock code. How can I get back into my smartphone?

Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my forgotten code!
# Posted by Steve in Troubleshooting, Miscellaneous at 19:50 UTC, Feb 15th || 7 Comments

How can I get rid of the slight buzzing sound from my S60 smartphone?

Q. How can I get rid of the slight buzzing/hissing sound from my S60 smartphone? It's there whenever the phone's screen is lit. Is this buzz normal?
# Posted by Steve in Troubleshooting, Miscellaneous at 12:10 UTC, Feb 7th || 0 Comments

How can I view my videos in wide screen format?

Q. I've collected quite a few videos for my S60 smartphone. How can I view them in wide screen format?
# Posted by Steve in Applications, Miscellaneous at 11:45 UTC, Feb 7th || 0 Comments

Where on my smartphone do all the words that are added to the predictive text dictionary get stored?

Q. Where on my smartphone do all the words that are added to the predictive text dictionary get stored? 

# Posted by Steve in Applications, Miscellaneous, Upgrading at 18:57 UTC, Feb 5th

PC Suite Connected but not functional?

Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?

# Posted by Steve in Troubleshooting, Communications, Upgrading at 14:31 UTC, Feb 3rd || 0 Comments

Why can I send MMS messages but not receive them?

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a page on my network provider's web site instead. I've double checked the MMS settings and they seem to be correct.

# Posted by Steve in Troubleshooting, Communications at 13:59 UTC, Feb 3rd || 1 Comment

Viewing the number used by an existing contact

Q. When I've missed a call, Log just shows me the name of the caller. While this is very friendly, it would be useful to know which number they were calling from (e.g. home or mobile) and also show the number itself, so that I could dial back from my own (cheaper) landline. Can this be done?

# Posted by Steve in Applications, Communications at 8:08 UTC, Feb 3rd || 3 Comments
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