Support - Series 60

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Why is Gallery so slow?

Q. Why is Gallery on both my Nokia S60 smartphones so incredibly slow? Surely something must be wrong?
# Posted by Steve in Applications, Performance at 8:30 UTC, Jul 18th || 5 Comments

N-Gage games on Series 60 smartphones

Q. Can I use my old N-Gage games on my newer S60 smartphone?
# Posted by Steve in Applications, Upgrading at 12:04 UTC, Jul 13th || 0 Comments

Deleting specific phone calls from the Log

Q. I have a particular contact who I'd like to keep a secret. How can I stop calls to and from this person from being recorded in my smartphone's records?
# Posted by Steve in Applications, Communications at 11:54 UTC, Jul 13th || 3 Comments

Custom ringtones revert to Nokia standard

Q. I've set my ringtone to an MP3 several times but after a while it always stops working and reverts to the standard Nokia tune. What's going on?
# Posted by Steve in Troubleshooting at 11:23 UTC, Jul 13th || 0 Comments

Theme keeps getting reset

Q. My smartphone theme keeps getting reset when I take my memory card out in order to fill it in my memory card reader. How can I stop this happening?
# Posted by Steve in Troubleshooting at 7:19 UTC, Jul 8th || 1 Comment

Browsing the contents of another phone via Bluetooth

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to browse the files of the phone (images, video and audio).
# Posted by Steve in Miscellaneous, Communications at 7:44 UTC, Jul 7th || 5 Comments

Major problems getting TomTom MOBILE 5 to work

Q. I'm having major problems getting TomTom MOBILE 5 to work. I can't seem to get the file and folder structure right. It works OK on my friend's smartphone, although even then the connection to his (non-TomTom) GPS cuts out every 10 minutes or so. I thought TomTom was supposed to be the best sat-nav solution for smartphones?
# Posted by Steve in Applications at 9:42 UTC, Jun 28th || 0 Comments

Broken Gallery Edit

Q. When I try and 'Edit' a photo on my Nokia N70, nothing happens, other than Gallery closing down altogether. Why does it do this?
# Posted by Steve in Applications, Troubleshooting at 10:10 UTC, May 10th || 1 Comment

Error communicating

Q. I've been trying to 'Store images' in PC Suite, as I've done several times before, but now the utility just comes up with 'Error communicating with phone'. What's wrong?
# Posted by Steve in Troubleshooting, Communications at 17:10 UTC, May 6th || 0 Comments

Broken multimedia key on Nokia N70

Q. My N70's extra (multimedia) hardware key no longer works! Is it some setting I've disturbed?

# Posted by Steve in Troubleshooting at 13:36 UTC, May 5th || 0 Comments

Do I need a firewall?

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?
# Posted by Steve in Applications, Performance, Miscellaneous at 13:30 UTC, May 5th || 0 Comments

How to select non-contiguous items

Q. How can I select multiple items that aren't next to each other in my smartphone's Gallery?
# Posted by Steve in Applications, Miscellaneous at 13:41 UTC, Apr 21st || 0 Comments

Installation of PC Suite crashes with MSXML-related error

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

# Posted by Steve in Troubleshooting, Communications, Upgrading at 12:04 UTC, Mar 24th || 0 Comments

Struggles with PC Suite's 'Transfer music' function

Q. I'm struggling with PC Suite's 'Transfer music' function. Tracks seem to transfer very slowly and sometimes don't make it at all.
# Posted by Steve in Applications, Performance, Communications at 11:54 UTC, Mar 24th || 0 Comments

Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?

Q. Why does my new Nokia smartphone not recognise the RS-MMC card from my old device?
# Posted by Steve in at 9:38 UTC, Mar 24th || 2 Comments
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