Support and FAQs
View by Category
Search Support
Use keywords to search our support database.
Recent Support Entries - Series 60
How can I turn off the shutter sound on my smartphone's camera?
Q. How can I turn off the shutter sound on my smartphone's camera?
Can't boot up, the smartphone's stuck in an endless reboot cycle!
Q. Help! I can't boot up, the smartphone's stuck in an endless reboot cycle!I was sent a (video) file and it's now in my inbox, but how can I save it to my Gallery?
Q. I was sent a video file via Bluetooth and it's now in my inbox, but how can I save it to my Gallery?
How can I clean up my expansion card?
Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.How can I get rid of a 'virus' on my smartphone?
Q. I know, I know, I've been silly and I've accepted what I thought was a game from a friend and now my smartphone is infected with a virus - it keeps trying to go online and send messages out. How can I get rid of it?Why can't I store my images?
Q. I'm trying to use Nokia's PC Suite Image Store facility, to put my photos onto my PC hard disk, but I keep getting 'An error occurred during transfer'. Syncing works fine, so what could be wrong?How can I search through all my information?
Q. I've got quite a bit of information tucked away in my PIM apps, plus other office documents and general files on my Nokia smartphone. But how can I perform a global search for a piece of text? On my old Palm OS handheld, this was possible, is there not an equivalent in Symbian OS?I've forgotten my lock code. How can I get back into my smartphone?
Q. I've forgotten my lock code. How can I get back into my smartphone? I've tried hard resetting it to factory conditions, but still it demands my forgotten code!How can I get rid of the slight buzzing sound from my S60 smartphone?
Q. How can I get rid of the slight buzzing/hissing sound from my S60 smartphone? It's there whenever the phone's screen is lit. Is this buzz normal?How can I view my videos in wide screen format?
Q. I've collected quite a few videos for my S60 smartphone. How can I view them in wide screen format?Where on my smartphone do all the words that are added to the predictive text dictionary get stored?
Q. Where on my smartphone do all the words that are added to the predictive text dictionary get stored?
PC Suite Connected but not functional?
Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?
Why can I send MMS messages but not receive them?
Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a page on my network provider's web site instead. I've double checked the MMS settings and they seem to be correct.
Viewing the number used by an existing contact
Q. When I've missed a call, Log just shows me the name of the caller. While this is very friendly, it would be useful to know which number they were calling from (e.g. home or mobile) and also show the number itself, so that I could dial back from my own (cheaper) landline. Can this be done?
How can I send email, as well as receive it, over GPRS?
Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to collect email perfectly but when I try and reply and get errors every time. Any ideas?
Search Support
Use keywords to search our support database.
Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
