Support - S60 5th Edition

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Why do I still need a mains charger?

Q. With my new Nokia N85 now using USB charging, why do I still need a mains charger? This phone came with both!

# Posted by Steve in Miscellaneous at 8:07 UTC, Aug 25th || 2 Comments

No more security warnings

Q. Help! I'm getting utterly fed up with all the security warnings in Web on my Nokia smartphone. For example, “You are leaving a secure page. Continue?”. Over and over again. Talk about living in a nanny state! Is there a way to upgrade Web so that it doesn't keep nagging me?

# Posted by Steve in Applications, Troubleshooting at 8:05 UTC, Aug 25th || 3 Comments

Desk Clock

Q. My Nokia N97 (mini) sits happily open, angled nicely on my desk. I'd like it to act as a desk clock, i.e. keep its screen on, showing the current time. Power isn't a problem, as I usually have it plugged into a microUSB lead.

# Posted by Steve in Applications at 15:37 UTC, Aug 24th || 1 Comment

Messaging data won't stay on my mass memory and keeps switching back to C:

Q. I keep setting built-in messaging apps to use my mass memory for their data and they keep switching back. Why do they do this?

# Posted by Steve in Applications, Troubleshooting at 15:34 UTC, Aug 24th || 0 Comments

Maps Booster makes my position fix worse!

Q. On my Nokia, I've been experimenting with Maps Booster. Having bought and installed it, I've found that it makes the accuracy of my phone's location fix worse, not better! What could be wrong?

# Posted by Steve in Applications, Troubleshooting at 15:29 UTC, Aug 24th || 0 Comments

Printing from a Nokia Nseries phone to a photo printer

Q. How can I print photos from my Nokia Nseries to my photo printer?

# Posted by Steve in Applications, Communications at 15:27 UTC, Aug 24th || 0 Comments

Blurry Nseries videos

Q. Why do all the recent Nseries phones from Nokia make blurry videos?

# Posted by Steve in Performance, Troubleshooting at 15:22 UTC, Aug 24th || 0 Comments

That's one very large file!

Q. I have recently been doing a clean up on my microSD card and have come across a very large file in one directory: /private/101ffc31/glxmdstn. My PC doesn't recognize it and it isn't visible in my phone's file browser. The file is a whopping 140MB. What purpose does it have? Is it safe to delete it? Maybe it's obsolete data?

# Posted by Steve in Performance, Troubleshooting at 11:21 UTC, Aug 24th || 0 Comments

Double Calendar

Q. I like having my Calendar appointments show up on the homescreen of my Nokia N97, but it's hard to get a feel for my busy life when only two appointments are shown. Can I adjust the font to show more entries?

# Posted by Steve in Applications at 11:11 UTC, Aug 24th || 0 Comments

Turning off Auto-keyguard

Q. How do I turn off the auto-application of the 'keyguard' on S60 5th Edition phones like the 5800 XpressMusic?

# Posted by Steve in Applications at 16:25 UTC, Aug 23rd || 0 Comments

Proximity Puzzle

Q. I'm utterly bamboozled by the way the screen of my Nokia touchscreen phone goes black and unresponsive when I make or receive a phone call, giving me no chance of switching on speakerphone or entering tones. I've tried updating the firmware and resetting it, to no avail - the moment a call is made, the screen goes blank immediately. And then returns to normal after the call. Can you help?

# Posted by Steve in Troubleshooting at 16:22 UTC, Aug 23rd || 0 Comments

Frustrating tabs

Q. I've got a Nokia S60 5th Edition phone and have a wierd problem. Everything works fine apart from dialogs which have tabs in them. Here, my taps on each tab have no effect and I'm effectively restricted to just the first tab. Very frustrating. Any ideas?

# Posted by Steve in Troubleshooting at 16:19 UTC, Aug 23rd || 0 Comments

Ghost Music entries

Q. Music player on my old Nokia smartphone seems to have developed a few glitches. The main problem seems to be that some 'albums', synced across from Windows Media Player have duplicated track entries. If I try to play these ghost tracks I just get an exclamation mark and Music player skips ahead to the next one. How can I clean things up?

# Posted by Steve in Troubleshooting at 16:15 UTC, Aug 23rd || 0 Comments

Podcast subscriptions

Q. I've subscribed to over a dozen podcasts on my old Nokia smartphone and now want to get the same shows set up on my new one. But most of them aren't in Nokia's Podcasting directory - I've built up my favourites over quite some time and really don't want to have to type in all the URLs all over again. Isn't there a quick way?

# Posted by Steve in Applications at 16:12 UTC, Aug 23rd || 0 Comments

Beware the Trash effect!

Q. In an attempt to work out why my microSD card was full, I connected my smartphone to my Mac in 'Disk Transfer' mode. Aha - I found a load (Gigabytes!) of old music files from when I used to sync my phone with a Windows PC. I then deleted the root directory containing all these files and.... it seems that the disk is still full! Obviously, there's something going wrong in the counting, but what, and how do I fix it?

# Posted by Steve in Troubleshooting at 16:08 UTC, Aug 23rd || 0 Comments
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