Support - S60 3rd Edition

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A dim E90

Q. On my Nokia E90, I've upgraded to new firmware and seem to have disabled the ability to change the screen brightness on the internal screen. It is considerably darker than the external screen (which I am still able to change). I think it has been set to minimum illumination by default. Is this a deliberate measure in order to prolong battery life or a bug?

# Posted by Steve in Troubleshooting, Miscellaneous at 8:09 UTC, Aug 25th || 24 Comments

Why do I still need a mains charger?

Q. With my new Nokia N85 now using USB charging, why do I still need a mains charger? This phone came with both!

# Posted by Steve in Miscellaneous at 8:07 UTC, Aug 25th || 2 Comments

No more security warnings

Q. Help! I'm getting utterly fed up with all the security warnings in Web on my Nokia smartphone. For example, “You are leaving a secure page. Continue?”. Over and over again. Talk about living in a nanny state! Is there a way to upgrade Web so that it doesn't keep nagging me?

# Posted by Steve in Applications, Troubleshooting at 8:05 UTC, Aug 25th || 5 Comments

Messaging data won't stay on my mass memory and keeps switching back to C:

Q. I keep setting built-in messaging apps to use my mass memory for their data and they keep switching back. Why do they do this?

# Posted by Steve in Applications, Troubleshooting at 15:34 UTC, Aug 24th || 2 Comments

Low light blur on N86 photos

Q. For a premium camera and camcorder smartphone, the Nokia N86 8MP (in my case) is proving disappointing – low light photos are blurred and not much better than those from other phones!

# Posted by Steve in Performance, Troubleshooting at 15:32 UTC, Aug 24th || 2 Comments

Maps Booster makes my position fix worse!

Q. On my Nokia, I've been experimenting with Maps Booster. Having bought and installed it, I've found that it makes the accuracy of my phone's location fix worse, not better! What could be wrong?

# Posted by Steve in Applications, Troubleshooting at 15:29 UTC, Aug 24th || 0 Comments

Printing from a Nokia Nseries phone to a photo printer

Q. How can I print photos from my Nokia Nseries to my photo printer?

# Posted by Steve in Applications, Communications at 15:27 UTC, Aug 24th || 0 Comments

Enabling writing aids

Q. On my Nokia E75, I'd like the same word correction and completion aids as on my friend's E71. How exactly do I turn these on?

# Posted by Steve in Applications, Miscellaneous at 15:24 UTC, Aug 24th || 0 Comments

Blurry Nseries videos

Q. Why do all the recent Nseries phones from Nokia make blurry videos?

# Posted by Steve in Performance, Troubleshooting at 15:22 UTC, Aug 24th || 0 Comments

Remarkably Resilient Nokia Messaging

Q. I have purchased a Nokia Eseries phone and am generally very happy with it. However, its headline feature, Nokia Messaging built-in, is proving a real pain since it continually pops up messages asking for an access point, and insists on checking for email, EVEN WHEN I'VE EXPLICITLY EXITED MESSAGING! Please save me from Nokia Messaging hell!

# Posted by Steve in Applications, Troubleshooting at 15:19 UTC, Aug 24th || 0 Comments

That's one very large file!

Q. I have recently been doing a clean up on my microSD card and have come across a very large file in one directory: /private/101ffc31/glxmdstn. My PC doesn't recognize it and it isn't visible in my phone's file browser. The file is a whopping 140MB. What purpose does it have? Is it safe to delete it? Maybe it's obsolete data?

# Posted by Steve in Performance, Troubleshooting at 11:21 UTC, Aug 24th || 0 Comments

Can't back up!

Q. I'm having problems with my Nokia S60 3rd Edition-powered E75, which I've had for almost a year. First of all, the available space on its internal disk has been dwindling and is now down to 10MB or so. I thought I'd try taking your oft-given advice and backup/wipe/restore, but File manager>Backup is giving me a 'Memory full' error, even though it's the only thing running! Help!

# Posted by Steve in Troubleshooting at 11:19 UTC, Aug 24th || 0 Comments

Ghost Music entries

Q. Music player on my old Nokia smartphone seems to have developed a few glitches. The main problem seems to be that some 'albums', synced across from Windows Media Player have duplicated track entries. If I try to play these ghost tracks I just get an exclamation mark and Music player skips ahead to the next one. How can I clean things up?

# Posted by Steve in Troubleshooting at 16:15 UTC, Aug 23rd || 0 Comments

Podcast subscriptions

Q. I've subscribed to over a dozen podcasts on my old Nokia smartphone and now want to get the same shows set up on my new one. But most of them aren't in Nokia's Podcasting directory - I've built up my favourites over quite some time and really don't want to have to type in all the URLs all over again. Isn't there a quick way?

# Posted by Steve in Applications at 16:12 UTC, Aug 23rd || 0 Comments

Beware the Trash effect!

Q. In an attempt to work out why my microSD card was full, I connected my smartphone to my Mac in 'Disk Transfer' mode. Aha - I found a load (Gigabytes!) of old music files from when I used to sync my phone with a Windows PC. I then deleted the root directory containing all these files and.... it seems that the disk is still full! Obviously, there's something going wrong in the counting, but what, and how do I fix it?

# Posted by Steve in Troubleshooting at 16:08 UTC, Aug 23rd || 0 Comments
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