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Recent Support Entries - S60 3rd Edition
Is there a 'Dummies' book to help me with Series 60 smartphones?
Q. Despite Nokia's pretty good manual and despite me surfing a number of popular web sites, I'm still struggling with the Series 60 interface and get confused easily. Isn't there a 'Dummies' book for people like me?
Can I use a domestic 3.5mm headphone set?
Q. The stereo headset supplied with my Nokia smartphone isn't bad for listening to music on the go, but when I'm in a quiet environment (like my boat or caravan) I'd like to use my own set of professional headphones. Can the two be plugged together?
Last ditch cures for battery charging/power on problems
Q. My new Nokia smartphone has turned off by itself. I thought it was the battery and I tried to charge it but the phone didn't show any sign that it was plugged in. I tried to turn it on again but it only showed a white screen and after 2 sec turned off again. Will flashing it to the latest firmware help to solve the problem?
Low battery life, no rogue applications
Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and I regularly use TaskSpy, but by the end of a day on the road the battery's almost always very low. Do you think it's charging properly?
Getting rid of 'Installation security error'
Q. Having bought a new Nokia smartphone, I'm having problems installing most of the programs I've downloaded. The error message is 'Installation security error, unable to install'. I spoke to Nokia and they say there is no security feature to prevent software installation.How can I see how many GPRS data bytes I used in my last connection?
Q. The built-in Log application just shows me a summary of the total GPRS bytes sent and received since I last cleared the 'counters'. It's really tiresome having to clear these counters before using an online application just to see how many bytes I use up each time. Is there an easier way? I've seen a third party utility, Extended Log, but I really don't want to pay for something so large and complex just to do this simple job.How do I backup my phone to the memory card (MMC/RS-MMC/miniSD)?
Q. When getting my firmware upgraded, or when resetting a device using restore to factory settings codes, it is useful to be able to back up the internal memory of my device. How can I do this?Search Support
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Notes
Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.
