iSync failure

Q. I've been syncing my Symbian smartphone happily to my Mac for over a month, yet all of a sudden the iSync has started failing, with error: “[Nokia N97 mini] Connection to the phone failed. Please make sure that your phone is turned on.” I'm tech savvy and have tried power cycling both phone and Mac. What's next?

Massive FM transmitter interference

Q. When driving, Why can't I use the FM transmitter in my Symbian phone while it's being charged via the cigarette lighter lead?

Behind slow GPS locks

Q. I'm pretty sure that Assisted GPS is set up properly, and yet my Nokia still sometimes takes up to ten minutes to get a GPS satellite lock. Is it faulty?

Adaptor woes, changing headphones on the Nokia E71

Q. I'm new to Symbian phones, but really loving my Nokia E71. I think it is a thing of beauty and probably the greatest phone I have ever owned. I have one slight niggle though, the provided headset hurts my ears. I got a 2.5mm to 3.5mm adapter and bought a high quality stereo headset with a 3.5mm 4 pole jack. But the phone won't recognise it as a headset, though music plays OK. How can I use the headset for calls as well?

Messaging data won't stay on my mass memory and keeps switching back to C:

Q. I keep setting built-in messaging apps to use my mass memory for their data and they keep switching back. Why do they do this?

Low light blur on N86 photos

Q. For a premium camera and camcorder smartphone, the Nokia N86 8MP (in my case) is proving disappointing – low light photos are blurred and not much better than those from other phones!

Blurry Nseries videos

Q. Why do all the recent Nseries phones from Nokia make blurry videos?

Beware the Trash effect!

Q. In an attempt to work out why my microSD card was full, I connected my smartphone to my Mac in 'Disk Transfer' mode. Aha - I found a load (Gigabytes!) of old music files from when I used to sync my phone with a Windows PC. I then deleted the root directory containing all these files and.... it seems that the disk is still full! Obviously, there's something going wrong in the counting, but what, and how do I fix it?

microUSB charging problems

Q. My new smartphone isn't charging very fast via its microUSB port. Is microUSB limited in this way? Each charge is taking five hours!

How can I avoid duplicate contacts when syncing to Ovi? Syncing is broken

Q. Through changing devices, I've ended up in the situation where my contacts are fine on my S60 phone and look fine on Ovi, but when I try syncing, I end up with either missing data (phone numbers) or duplicate entries. The syncing's well and truly broken and there don't seem to be any Ovi tools to fix it.

When everything goes horribly wrong in Nokia Software Update

Problems installing and removing Smart2Go

Custom ringtones revert to Nokia standard

Theme keeps getting reset

Installation of PC Suite crashes with MSXML-related error