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Support - General - Performance

Pay-as-you-go data now more expensive

Q. I use a Vodafone pay as you go SIM card with my Nokia smartphone and until recently I've been very happy. I only use mobile data sparingly, grabbing email every now and then and hardly using Web over 3G. And in the last few months, my SIM credit has been draining far faster than it used to. Do you think it's something I've installed?

# Posted by Steve in Performance, Miscellaneous, Communications at 9:31 UTC, Aug 25th || 0 Comments

On a phone, what is an EDoF 'full focus' camera?

Q. I see the new Nokia E55 and E52 have an EdoF camera. What is EdoF?

# Posted by Steve in Performance, Miscellaneous at 8:16 UTC, Aug 25th || 0 Comments

Low light blur on N86 photos

Q. For a premium camera and camcorder smartphone, the Nokia N86 8MP (in my case) is proving disappointing – low light photos are blurred and not much better than those from other phones!

# Posted by Steve in Performance, Troubleshooting at 15:32 UTC, Aug 24th || 0 Comments

Blurry Nseries videos

Q. Why do all the recent Nseries phones from Nokia make blurry videos?

# Posted by Steve in Performance, Troubleshooting at 15:22 UTC, Aug 24th || 0 Comments

Problems installing and removing Smart2Go

Q. I'm having real problems installing Smart2Go onto my smartphone. What tips can you offer?

# Posted by Steve in Applications, Performance, Troubleshooting, Miscellaneous at 16:49 UTC, May 20th || 0 Comments

Do I need a firewall?

Q. On my PC I have the ZoneAlarm firewall loaded all the time, to protect myself against Internet-borne nasties. Do I need to do something similar for my smartphone?

# Posted by Steve in Applications, Performance, Miscellaneous at 13:30 UTC, May 5th || 0 Comments

How can I clean up my expansion card?

Q. Is there software that enables me to remove files left behind by uninstalled applications? I'd like to clean up my MMC and free up some space.

# Posted by Steve in Applications, Performance at 13:09 UTC, Feb 24th || 0 Comments

Bluetooth connection to my smartphone has stopped working!

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and both have been rebooted several times. Any ideas? I'd hate to go back to using the cable, Bluetooth is just so convenient!

# Posted by Steve in Performance, Troubleshooting, Communications at 10:30 UTC, Feb 1st || 0 Comments

Overnight battery drain with a Bluetooth smartphone

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've rebooted and made sure that there no extra, running applications that might be hammering the processor, and yet every night the story's the same. Is my smartphone faulty?

# Posted by Steve in Performance, Troubleshooting, Communications at 10:28 UTC, Feb 1st || 2 Comments

Low battery life, no rogue applications

Q. My Nokia smartphone doesn't seem to take long to get through a full battery charge. I've read tips about checking for rogue programs in memory and I regularly use TaskSpy, but by the end of a day on the road the battery's almost always very low. Do you think it's charging properly?

# Posted by Steve in Performance, Troubleshooting at 9:22 UTC, Feb 1st || 0 Comments