FAQs and support for your S60, S80 or UIQ phone

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Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90

Recent Support Entries - General - Communications

Browsing the contents of another phone via Bluetooth

Q. Is it possible to browse the contents of another phone via Bluetooth? My old Samsung could do this. Once paired you would also have the option to browse the files of the phone (images, video and audio).

Installation of PC Suite crashes with MSXML-related error

Q. I've been trying to install the Nokia PC Suite software, but when I get to the end of the installation I get an error:

Error 1935. An error occurred during the installation of assembly 'Microsoft.MSXML2,publicKeytoken='6bd6b9abf345378f ",
version="4.20.9818.0",type="win32",processorArchit ecture="x86'". Please refer to Help And Support for information. HRESULT: 0x80070002

PC Suite Connected but not functional?

Q. Why does PC Suite seem to be "Connected" but not let me browse my Nokia's files or use the various Suite utilities?

Why can I send MMS messages but not receive them?

Q. I can send MMS messages, but I can't actually receive them. When someone sends a picture to me, I don't see the actual picture. but a link to a page on my network provider's web site instead. I've double checked the MMS settings and they seem to be correct.

How can I send email, as well as receive it, over GPRS?

Q. I've just started using a Symbian-based smartphone with a Vodafone Pay As You Go SIM card, but I'm having problems with sending email. I'm able to collect email perfectly but when I try and reply and get errors every time. Any ideas?

Why do email messages appear downloaded and then disappear?

Q. Messaging shows up my POP3 Inbox emails properly at first but then the next day I find most of them have been lost. Is email syncing broken?

Bluetooth connection to my smartphone has stopped working!

Q. Help, the Bluetooth connection to my smartphone has suddenly stopped working. I haven't changed anything in the setup of either PC or phone and both have been rebooted several times. Any ideas? I'd hate to go back to using the cable, Bluetooth is just so convenient!

Overnight battery drain with a Bluetooth smartphone

Q. I'm mystified. I go to bed at night with my smartphone next to me, showing a full charge, and in the morning it's down to almost zero. I've rebooted and made sure that there no extra, running applications that might be hammering the processor, and yet every night the story's the same. Is my smartphone faulty?

How can I stop these ‘Accept connection from xxxxxx’ messages when trying to connect to my PC?

Q. Every time I connect my Series 60 smartphone to my PC, I get a flurry of ‘Accept connection from xxxxxx’ messages, which have to be acknowledged by a keypress on the phone. Is there any way to tell it ‘Yes, stop asking me’?


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Platform: All Series 60 S60 3rd Edition S80 UIQ UIQ 3 Series 90


Notes

Note: Some of the Q&A in this Support section were written by Steve Litchfield in his PDA Essentials magazine column from 2000 to 2005 and are republished here with permission. In many cases, the text has been revised and updated over that which appeared in the published magazine. In some cases, questions have been reworked from more specific queries on Internet forums, thanks to all who contribute to these. All text is copyrighted to Steve Litchfield, All About Symbian, PDA Essentials and other relevant contributors and commenters.

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