All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 07-03-2003, 11:19 AM
nmajid nmajid is offline
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P800 PROBLEM!!! PLEASE HELP

Hi I have the R1D Version of the p800. Everytime I make or recieve a call I get a small triangle with an exclamation mark and an error sound. This happens exactly ten seconds into the phonecall. Can someone please help.

Thanks

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Old 07-03-2003, 12:29 PM
christomas christomas is offline
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I have never heard the P800 hanging up this often. This is strange news indeed. I suggest that when that happens, try pressing the power switch for ten seconds. Then turn it on again and observe its performance. If it happens again often, i would suggest bringing your fone to SE Center and have them check it. You can even try asking for a replacement or refund
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  #3  
Old 07-03-2003, 12:31 PM
tybollt tybollt is offline
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Re: P800 PROBLEM!!! PLEASE HELP

Quote:
Originally Posted by nmajid
Hi I have the R1D Version of the p800. Everytime I make or recieve a call I get a small triangle with an exclamation mark and an error sound. This happens exactly ten seconds into the phonecall. Can someone please help.

Thanks
First off backup your phone, after you've done a full backup of the phone and memory stick you should reset the phone according to below and after that reboot it. If that should not help, take the phone to your nearest SE service center and have it replaced/repaired.

From the main menu do the following:
tap Control Panel
tap Master Reset
make sure "Delete user applications" is ticked
tap Continue

  #4  
Old 07-03-2003, 01:54 PM
jpsanders jpsanders is offline
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Not a crash

This is not a crash, simply an indication that encryption is not available during this call.

See the P800 FAQ on the SE site (www.sonyericsson.com)

Phil

  #5  
Old 07-03-2003, 02:55 PM
nmajid nmajid is offline
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Thanks for the quick input guys! I tried the master reset, it didn't work. Somehow this only happens ten seconds into a phone call. The phone does not jam just a loud sound and a small error icon(YELLOW TRIANGLE).
 

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