5800 switching off randomly

[Ravenger]

Anyone else had their 5800 switch off randomly? Mine's done it four or five times recently.

I've got the feeling it's a dodgy battery connection, as if you shake or jolt the phone it'll sometimes do it.

The battery it doesn't seem to be loose at all, and I've tried re-seating it, but it makes no difference.

I'm thinking of taking the phone to an O2 shop to get it looked at this week.

[tulloch]

Mine did that and went back to Nokia. Came back wiped and with the new firmware (before it was available via NSU) and has been fine since. :fingerscrossed

[gavacac]

i haven't had that one but i had a problem that my phone wouldn't turn on. It would work ok but if you turned it off it wouldn't switch back on for 4 or 5 hours. It's currently back with nokia.

[Ravenger]

Thanks for the replies.

Tulloch, how long did it take to get fixed, and did you remove the memory card before sending it back?

I'm thinking I might as well delete all the contacts, etc. if it has to go in for repair.

[edit] I've worked out what's going wrong - there's a bit of play in the battery, where it can move ever so slightly left/right. The battery contacts seem a bit dodgy so if the battery moves slightly they break connection and it turns off. I confirmed it by taking the back off and moving the battery with my finger.

I've kludged it temporarily by inserting a slip of paper down the side of the battery to stop it moving.

I'm hoping it can be fixed by a simple battery replacement.

[tulloch]

Sounds like a different problem but to answer you anyway: It took 11 days to get it back and I did keep the memory card.

[anteelsayed]

though it's an old topic,but it really made my day ,i had the same problem since few days ago i.e. the phone turns off with the slightest hit,, i tried to stick a piece of paper in the upper side off the battery (proximal to the camera) but the same problem , and after i read this article i put the paper by the side of the battery and the phone no longer switch off, i was about to send it for repair

[SDK]

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