All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 26-01-2009, 02:12 PM
colonel colonel is offline
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5800 - upgrading firmware

I had a nice blue 5800 delivered by Nokia on the 22nd Feb.

It had v10 firmware and no iplayer

I was frustrated that nokia's software updater did not update to v11, so I tried going to:

settings->phone->phone mgmt->device updates
options->check for updates

and hey presto! it downloaded the v11 firmware over the air and updated the phone.

so just a tip that you can do this and it works. Make sure the battries are full though

still can't find iplayer

  #2  
Old 26-01-2009, 02:57 PM
CaptnSpaulding CaptnSpaulding is offline
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I still can't update mine, even through the above method. Keeps saying I have the lastest version - 10.0.010

I've noticed under one of the options where the device update is, something about server profiles. Would this affect it because I don't seem to have a profile on there.

Any ideas?

  #3  
Old 26-01-2009, 03:02 PM
colonel colonel is offline
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I have no server profiles either

My language set is 01 and my type is RM-356

the new firmware was 11.0.008.blue.01

Interestingly it kept my contacts and my settings after the upgrade. However it lost the installed programs.

tip: did you have a SIM card in (which network?) and was the phone the "General" profile ?

Last edited by colonel; 26-01-2009 at 03:05 PM.

  #4  
Old 26-01-2009, 03:14 PM
matchstick matchstick is offline
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Quote:
Originally Posted by CaptnSpaulding View Post
I still can't update mine, even through the above method. Keeps saying I have the lastest version - 10.0.010

I've noticed under one of the options where the device update is, something about server profiles. Would this affect it because I don't seem to have a profile on there.

Any ideas?
CaptNSpauling, what colour is your phone ?

I have a Red and I haven't been able to update though NSU or OTA yet either.

Model code 0575581
Software Version V10.0.010
Custom Version 10.010.217.01

  #5  
Old 26-01-2009, 03:35 PM
CaptnSpaulding CaptnSpaulding is offline
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I've tried it both when I've been on General, and just now on Silent (I'm at work)

I've tried it with my current SIM card in, which is Vodafone. Also tried my partners o2 SIM card in it. No luck :(

  #6  
Old 26-01-2009, 03:51 PM
bartmanekul bartmanekul is offline
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I just got mine, and updated over the air.

  #7  
Old 26-01-2009, 03:57 PM
matchstick matchstick is offline
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CapnSpaulding & bartmanekul what model code and colour are your phones ?

  #8  
Old 26-01-2009, 04:03 PM
CaptnSpaulding CaptnSpaulding is offline
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Product code is - 0575581
Red version 5800 from the UK Nokia online site.


Language set - 01
Software version V 10.0.010
Custom version 10.0.010.217.01
Type - RM-356

  #9  
Old 26-01-2009, 04:08 PM
CaptnSpaulding CaptnSpaulding is offline
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I have the red 5800, product number - 0575581

  #10  
Old 26-01-2009, 04:20 PM
matchstick matchstick is offline
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Same as me and I can't update

Perhaps after spending so long sitting next to Russia, nokia has something against the colour Red ?

  #11  
Old 26-01-2009, 04:37 PM
CaptnSpaulding CaptnSpaulding is offline
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Never mind, Nokia have changed their update site. Now says the latest firmware for my code is v.10.

They must have found a flaw in v.11 to have pulled it?

  #12  
Old 26-01-2009, 04:41 PM
colonel colonel is offline
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I read somewhere lots of rumours about this.

1. Each nokia has a unique number. Not sure if it uses IMEI or something else, but the update database checks your unique number or entitlements before it updates. Sometimes nokia takes time to update the upgrade database fully, especially when it has sold over 1m of these babies!

2. It is effected by the provider of the SIM card, as some providers say no updates at all over nokia update.

Personally I think this is all unlikely. I think all the system looks for is the model ID, in my case, RM-356. As i see plenty of people going to default firmware or different languages by just changing their model number.

It is possible that due to the high demand (over 1m sold to date), they are simply bifarcating the server load by some random variable everyday (maybased on region or IMEI, etc.). As its probably more important that only a limited number of people get the update, but it does it properly.

I would test morning and night every day for the next few days.

Also tell us your product number, as you might have a regional version not added to the update database yet.

rgds

  #13  
Old 26-01-2009, 04:41 PM
colonel colonel is offline
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i also heard the v12 is out shortly. whats your model number (RM number) ?
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  #14  
Old 26-01-2009, 04:45 PM
matchstick matchstick is offline
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Out of curiosity Colonel, what network's SIM did you use ?

As for slowing down the hit on their servers. V11 has been out now for almost two weeks, most people outside the UK who want to upgrade will have done so already AND in the UK the phone is only offically available from Nokia online and direct from a couple of nokia shops.

If the servers can't handle the load that will generate they have a serious problem.

Last edited by matchstick; 26-01-2009 at 04:51 PM.

  #15  
Old 26-01-2009, 04:48 PM
matchstick matchstick is offline
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Quote:
Originally Posted by CaptnSpaulding View Post
Never mind, Nokia have changed their update site. Now says the latest firmware for my code is v.10.

They must have found a flaw in v.11 to have pulled it?
I wouldn't have thought so. seems more likely to me that they've realised that they aren't releasing the v11 firmware to these product codes yet for whatever reason and are just making sure that the Online checker and NSU etc are reporting the same result. Not that the entire firmware release has been pulled.

I think we still need an explaination from Nokia what the delay is.

Last edited by matchstick; 26-01-2009 at 04:54 PM.
 

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