All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 29-12-2008, 08:12 PM
dayloon dayloon is offline
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MMS picture size on N85

Hope someone here can help me.

I have just got a N85 which is a cracking phone however one thing is really bugging me about it. When I recieve a picture message the image gets shrunk down to about 3 or 4k which is way too small.

Sending is fine and people get the bigger image but when I get one it is tiny.

As a text I just sent myself a picture. The original image was 458k (which i know is too big to send without it being resized)

When I added it to the message it was 55k.

When I recieved it after sending it was 5k and like a thumbnail.

Does anyone have any idea why this is and how I can fix it? I have been through all the settings and I am totally out of ideas.

Please help!!

  #2  
Old 29-12-2008, 08:41 PM
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radical24 radical24 is offline
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ok try this, go to messaging - options (left bottom of the screen) select settings - go to multimedia message and select image size as large, see if it will make a difference.
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Old 29-12-2008, 08:44 PM
dayloon dayloon is offline
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Thanks for the suggestion but it's already set to large :(

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Old 29-12-2008, 09:10 PM
mrochester mrochester is offline
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Where are you from and what network are you on? I would guess the US and T-Mobile?

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Old 30-12-2008, 01:39 AM
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radical24 radical24 is offline
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Quote:
Originally Posted by dayloon View Post
Thanks for the suggestion but it's already set to large :(
:( i am so sorry then i have no clue. hope someone can get it sorted out for you.
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  #6  
Old 30-12-2008, 10:30 PM
bjornb bjornb is offline
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A guess, but it may be that your provider performs content adaptation to make sure your device is able to receive the content.


http://en.wikipedia.org/wiki/Multime...s_faced_by_MMS
http://www.nowsms.com/discus/messages/485/21779.html

  #7  
Old 08-01-2009, 12:09 AM
RogerPodacter RogerPodacter is offline
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this is your carrier doing this to your mms photo. i bet you are on tmobile USA. with unlocked unbranded devices they do this because they arent tmobile-sold phones, so they act like they dont know that the phone is capable of larger pics, so the mms server automatically reduces the size. no fix has been found as of yet. att had this problem for a month, but everyone complained and they fixed the server.
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  #8  
Old 19-01-2009, 10:57 PM
IJM IJM is offline
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I have the same issue.

After much talk with O2. I finally got this reply:

Quote:
Hello Ian

Thanks for emailing us about viewing MMS on your Nokia N85.

If you're receiving MMS showing as a small picture then it's an issue with the phone, as your phone recognizes the format of the MMS message being received.

Please visit your nearest O2 store to install the latest Firmware in your phone so that you can view your MMS in a bigger size. You can find your nearest O2 store by calling 0800 224 477 free of charge from O2 Pay Monthly phones and fixed landlines. Calls from other phones will be charged at your Service provider's published rates. They're available:

- Monday to Saturday between 9am and 05:30pm
- Sunday between 11am and 4pm.

They've wiped their hands with this.

MUST be a setting somewhere on the phone.

Any ideas ?

  #9  
Old 03-02-2009, 10:55 PM
timix timix is offline
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I have the same problem with this phone and im with o2 too. (great phone by the way)

The picture sizing seemed ok till i updated it to the new firmware, but that might just be o2 taking time to piss about with the settings.

I also cant use 02 active as i seem blocked from using that too! Whats really anoying is the only reason i brought a sim free phone was because 02 stopped upgrades on 12 month tariffs!

I reckon its 02 playing with our network settings like RogerPodacter said. Worked fine on my n95 and its the same sim card.

  #10  
Old 04-02-2009, 09:20 AM
mcsleazycrisps mcsleazycrisps is offline
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Angry

My N85 on O2 has started doing this as well. I was receiving MMS's fine a few weeks ago. But this last week I've noticed they're far too small to even view. My friend's got an N95 8GB on O2 as well, and it's doing exactly the same thing!

Someone's definitely been tinkering at O2, but they're not admitting it!

And yes, I've got the same problem with O2 Active - opening the bookmark in the browser takes me to the full version of the O2 home page. Might just be their site's not set up to detect the useragent of the N85 yet... Grr!

  #11  
Old 15-03-2009, 10:16 PM
IJM IJM is offline
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Does anyone have a solution for this ?

O2 are not admitting anything, and neither are Nokia!

  #12  
Old 19-03-2009, 09:00 PM
bscdb bscdb is offline
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3kb mms from O2

Quote:
Originally Posted by IJM View Post
Does anyone have a solution for this ?

O2 are not admitting anything, and neither are Nokia!
O2 have the solution for this but it seems they have no interest doing so. I have the 'User Agent Profile' issue with a Nokia E66. A handset not currently sold by O2 and so in their own words ''not supported on our network'' Having spoken to Nokia and O2 about this it seems there is no solution on the horizon. The fix is somewhere between a Nokia phone software update and O2 pulling their fingers out and updating their mms servers. Something that may come about quicker if we all contact them and take up their time to complain about this. Time is money, only then they might start listening.

I pasted this from an O2 forum discussion on this issue .....
Each mobile phone model has a url to an xml file hosted by their manufacturer. This is called the UAProf, which stands for User Agent Profile. Each time a phone connects to either a wap or mms it sends the link so the server knows what phone it is. This is how come websites can detect if youre using a mobile. And if the MMS server doesn't recognise your UAProf, it sends you the image at the lowest possible size, to increase compatibility. O2 resizes them to 160x120 pixels, which is terrible compared to the megapixel photos of today. Of course I know they are resized to fit the 300kb limit, but that isn't related. Basically, I believe that o2 hasn't updated their mms server to recognise my phone, a Nokia N85.

  #13  
Old 20-03-2009, 10:53 AM
mcsleazycrisps mcsleazycrisps is offline
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My N85 seems to be receiving them fine, now!

  #14  
Old 26-03-2009, 03:20 AM
imation_nz imation_nz is offline
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Still having problem

Have just noticed this problem on Vodafone NZ.

they advised it is my handset not there network

I don't know what to do now??????

  #15  
Old 26-03-2009, 02:34 PM
car_guy143 car_guy143 is offline
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Quote:
Originally Posted by imation_nz View Post
Have just noticed this problem on Vodafone NZ.

they advised it is my handset not there network

I don't know what to do now??????
Nothing you can really do about apart from one thing. You could try and find the product code for the Vodafone NZ branded N85. Change the product code of your phone and download the latest fimware. The only problem is this invalidates your warranty and will change certain things to Vodafone branding.

Apart from the above there's nothing else you can do as it's upto the networks to keep their servers updated.
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