Urgent Need Of Help!

[merbiyatch]

just got my nokia n95 today..did a firmware update via nokia pc suite..while updating i noticed that the phone had just turned into a blank white screen i left it there for the past 30 mins and still the same problem.

now when i try trning it on i only get a blank white screen..does not even vibrate when i on it..tried hard reseting it (CALL+3+* while turning on) does not work..any solutions?

[ccraig]

the screen was meant to go blank and then it restarts when update finish's/or near finish you should of just left it carry on until it stopped updating by itself.
sound's like you bricked it by unplugging it

[ironass]

Tend to agree with ccraig, sounds like you may have bricked it. You could try pulling the battery out for a minute then replace it and try the Call+3+* and switching it on. May work.

[merbiyatch]

Originally Posted by ian-ross@beeb.n

Tend to agree with ccraig, sounds like you may have bricked it. You could try pulling the battery out for a minute then replace it and try the Call+3+* and switching it on. May work.

how do i go unbrickin it?is there a way to flash it or something?

[ironass]

Not a lot else I can suggest. You might try reading this thread:-

http://www.allaboutsymbian.com/forum...ate+failed+n95

Failing that you could return it under warranty.

[merbiyatch]

Originally Posted by ian-ross@beeb.n

Not a lot else I can suggest. You might try reading this thread:-

http://www.allaboutsymbian.com/forum...ate+failed+n95

Failing that you could return it under warranty.

if i bring it back to a nokia centre while its still under warranty, they would reflash it for me right?is flashing what they do to bricked phones?

[ironass]

I think that as you only got it today that you should contact whoever you purchased it from and just say that you want a replacement as the one you have is faulty.

[merbiyatch]

Originally Posted by ian-ross@beeb.n

I think that as you only got it today that you should contact whoever you purchased it from and just say that you want a replacement as the one you have is faulty.

yes i can see wat your trying to point out..

but my question is "if i bring it to a nokia centre, will they be able to help me as well with this problem of mine?

please state if they will or will not help me out at a nokia centre..

[sturgeon]

Have you tried doing the firmware update again? Worth a try.

I think Nokia service centre will help you failing that.

s.

[ironass]

Originally Posted by merbiyatch

yes i can see wat your trying to point out..

but my question is "if i bring it to a nokia centre, will they be able to help me as well with this problem of mine?

please state if they will or will not help me out at a nokia centre..

So long as you haven't changed the product code on the phone, which in some cases seems to invalidate the warranty, and you were using Nokia's own Updater Software I cannot see a problem with them repairing your phone.

[merbiyatch]

Originally Posted by sturgeon

Have you tried doing the firmware update again? Worth a try.

I think Nokia service centre will help you failing that.

s.

erm, how can i do the updater if my pc cant access my phone?when i on my phone all i see is a whote screen that my pc suite cant detect..

[ccraig]

there is ways to flash bricked phones but b/c you phone is brand new it is best to take back to where you brought it and make up a excuse & see if they swap it or take to nokia shop they'll reflash under warranty
should cost u nothing too b/c your problem happend under warranty using their official apps/software
Just don't tell them(nokia) you unplugged it before finish.

[merbiyatch]

Originally Posted by ccraig

there is ways to flash bricked phones but b/c you phone is brand new it is best to take back to where you brought it and make up a excuse & see if they swap it or take to nokia shop they'll reflash under warranty
should cost u nothing too b/c your problem happend under warranty using their official apps/software
Just don't tell them(nokia) you unplugged it before finish.

ok..just need to think up a good excuse..

uhm what happens if i tell them that i unplugged it before finishing?wouldnt they eventually know though?

[ccraig]

nokia centre will probably beable to tell that a firmware upgrade did'nt finish ,just say you was upgading it freezed up and would'nt finish ,say you left it for hours and it was just stuck .


What shop did u get it from ?
Because some phone shops just employ salemen who know nothing about the software if its that kind of shop they might just swap it or send it off for you,But you can take to nokia directly yourself under warranty

[merbiyatch]

Originally Posted by ccraig

nokia centre will probably beable to tell that a firmware upgrade did'nt finish ,just say you was upgading it freezed up and would'nt finish ,say you left it for hours and it was just stuck .


What shop did u get it from ?
Because some phone shops just employ salemen who know nothing about the software if its that kind of shop they might just swap it or send it off for you,But you can take to nokia directly yourself under warranty

well im thinking of going to this cellphone repair shop which offers fashing of firmwares on dead phones..they say i have to leave it for 2-3 days..what do you guys think?