contacts error

[tonymy01]

Have you thoroughly checked your phone book for duplicate numbers? The Nokia is very unforgiving in this dept, instead of just going "I have this number for two entries, may as well just give you the name of the 1st entry", it does what your symptoms are, which is to show nothing.
But if you definitely don't have duplicates (hey, I have a good idea, erase all entries in your phonebook and just create a single entry), then it would be probably a problem with your service provider.

[solo_hit]

This is the same problem that drove me to find this great forum.
I have had my N95 8G for about 2 weeks, and everything else works great so far.

First, I put in my old SIM card, then later I synchd the phone with my Outlook contacts (over 950 cantacts) using the PC Suite.
Neither the contacts in the SIM nor the ones in the phone show up names when I am called. Only the numbers show - not 'caller' (thank God!).
The only way I have seen caller id is when I manually store a contact.

Can't find anywhere in the menu to correct this problem. Even transferred the contacts to and fro the Mass Memory, to no avail. What to do? Tks.

V 11.0.026
01-11-07
RM-320
Nokia N95 (08.01)

[ajeet]

Symbian Nokia phones don't read or store anything on the SIM card. Its ususally in the phone memory by default. This is what I have experienced. Why the caller id is not showing up is rather strange as I have never encountered this unless the number is stored in more than one location or is in complete. There could be a glitch in the firmware.

[solo_hit]

Thanks, guys.
Yes, I can confirm that my problem was multiple phone number entries in the phone memory. The phone doesnt read from SIM card for CLI purposes (you can store, copy, make default for saving, though).

Without a doubt, this is the best phone money can buy, yet!

[tanov]

sorted, thought i had already replied but here goes.

the n82 was from abroard i think but bought in uk, could not even find product code location cos it was new.

**mods please note this is a problem solver: i changed prod code to euro 1 did nss trick, updated to same firmware via nsu. befor euro change i did everything above with no joy.

my only thinking is that it may have been set up for another country where the caller id is different, i got more menus via euro 1 etc, so would recommend it, you will have to get the lates nss though my previous one did not recognise phone cos it was new, it also recognises e65 which old one would not do
if mods remove please email me**

w@tanov.co.uk

[dchky]

Tanov, in your first post you said that you used the SIM card to transfer your contacts. That's exactly where your problems began.

The GSM specs define how calling numbers are handled, it is done the same way throughout the world.

Typically your phone book will store several numbers in the same entry (i.e. Under the same name) along with maybe pictures, video, addresses, and whatever. When you transfer these to your SIM card, every contact with more than one phone number will be split up and have a new entry (with duplicate name) for each of those numbers. What you end up with is a SIM that has duplicate contact names with different numbers scattered throughout.
When you import those SIM contacts in to the phone, it does it faithfully, reproducing duplicate names and all.

This is an understandable behavior given the limitations on SIM card memory. Can't really fault any manufacturer for this, that's why they include additional features in the phone that take care of this issue for you.

Nokia firmware is somewhat demented in that it can't deal with this by just showing the contact name for the phone number, regardless of the other duplicate names, instead it just tells you nothing.

A similar problem exists on some Sony Ericsson phones too.

The solution is to sync your phone book with either another phone directly, or via your PC. Don't use your SIM card to do it.