I have recently bought a Nokia E90 from eBay as someone's unwanted O2 upgrade. The phone arrived brand new in its box (seal broken - the usual "I opened it to check contents"), protectors on the screens, not a mark/scratch/blemish etc. It also had an old firmware version, 7.24.xx I cant exactly remember, and within that firmware, the usual O2 startup logo but not much else affecting the functionality.
The phone seemed indeed brand new so I proceeded with flashing it with the EN-GR firmware version (product code change was done successfully thru NSS). So far everything has been fine, both on the software side and on the hardware side (apart from the odd stalls/probs that the Windows Live imposes on the software - Damn M$ can't have them on a Symbian phone without something going wrong!
However, I was annoyed by a couple of manufacturing "defects" or so to say. First off, and I have read quite some stuff about it, the usual wobbling when the phone is laid on a flat surface. I have read that this alone qualifies for a "Casing change" by taking the phone to a Nokia Service Centre (I presume it is done for free).
Second, there's the usual "keyboard-keys-touching-display" problem, AGAIN caused by short rubber feet that can't reach the bezel around the keyboard.
Moreover, there's an annoying squeaking of the side plastic on the back of the phone (the one that runs as a spine and completes over the two loudspeakers).
Even more than that (!) the battery rattles in the compartment and I alleviated this by inserting a small piece of paper in there, enough to make it a tight fit!
And last, and most annoying (plus disturbing I must say) of all, is a light screen wobbling when the phone is open, making me feel that the bearings in the hinges are somewhat loose.
So far I have read numerous complains against Nokia's hurry in releasing the E90 in the world market without executing important checks (such as the microphone problem that accounts for many E90 recalls) and I guess they must be acceptive towards recalls for not-so-tip-top devices.
All in all, I was wondering if they would fix all of these problems on my E90 (I have heard that the keyboard touching the display has already been corrected in the upcoming models) and if I can actually request them to do so since I feel that this is not what I have paid for.
Has anyone sent their E90 to a NSC for any of the aforementioned problems, and if so, how long did they take to repair it? Where they eager to repair the phone and did they want any proof of purchase? Last, did they want the phone to be with its original firmware? (Hope not, otherwise gotta find an O2 Mocha product code somewhere, hope someone has one!)
Thanks everyone for reading thru this and I am really looking forward to your responses!