All About Symbian - Nokia (S60) and Sony Ericsson (UIQ) smartphones unwrapped

  #1  
Old 09-12-2006, 04:47 PM
Bigsy Bigsy is offline
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N73 - Tomtom 6 map lag when voice active

Firstly I have the latest tomtom 6 and gb map version and the latest v3 (ME) firmware on my N73.

I have tomtom 6 installed on the phone internal memory and the maps and other gubbins on a 2gb memory card. All POI's are disabled (very sluggish in general if any are enabled), apart from I have the speed cams db on warn.

It runs fine apart from the fact the voices make the map freeze while they are playing, also the voices themselves are very sluggish, eg 'IN 300......pause........YARDS........pause.......... TURN.......pause........LEFT'.

This is a complete nightmare in a city centre as the phone keeps falling well behind where I am on the road.

I should add that I don't think its a slow memory card at fault here as it will calculate lands end to john o groats in 27secs which is nice going in my book.

Does anyone have any suggestions? Is it possible to reduce the bitrate of voices? Would that even help? Thanks.

  #2  
Old 09-12-2006, 06:34 PM
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Quote:
Originally Posted by Bigsy
Firstly I have the latest tomtom 6 and gb map version and the latest v3 (ME) firmware on my N73.

I have tomtom 6 installed on the phone internal memory and the maps and other gubbins on a 2gb memory card. All POI's are disabled (very sluggish in general if any are enabled), apart from I have the speed cams db on warn.

It runs fine apart from the fact the voices make the map freeze while they are playing, also the voices themselves are very sluggish, eg 'IN 300......pause........YARDS........pause.......... TURN.......pause........LEFT'.

This is a complete nightmare in a city centre as the phone keeps falling well behind where I am on the road.

I should add that I don't think its a slow memory card at fault here as it will calculate lands end to john o groats in 27secs which is nice going in my book.

Does anyone have any suggestions? Is it possible to reduce the bitrate of voices? Would that even help? Thanks.
Hmmmm.... Well, i have TTN6 running on my N73 ME with no problems whatsoever. In my experience with TomTom on Symbian devices, problems either occur with bad installs or Bluetooth bandwidth delay. For example, on my 6680, if I turned my Bluetooth headset on before TomTom had started and hooked up with the GPS, the map would lag behind. I also noticed some voice issues with TTM5 Version 5.2 when using the PocketGPS Speed Camera Database.

But on my N73, everything works brilliantly. It's smooth, accurate and a joy to use. My advice would be to do a clean install and make sure you have plenty of Phone Memory free.

Other than that, I can't be of much more help.

Good Luck
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  #3  
Old 09-12-2006, 06:48 PM
Bigsy Bigsy is offline
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Thanks for the reply; the phone is new, with no other apps installed, definitely nothing wrong with the install, I mean hat could there be? Copy some files and run the sis. Bluetooth is not a prob as it will do it running the demo route.

Funnily enough a friend just came round and it does exactly the same on this phone, with a completely different memory card.

I will say its quite a subtle problem which only shows under heavy load, try a demo at 400%+ speed and see if the screen updates stay the same when the voice kicks in.

  #4  
Old 09-12-2006, 07:10 PM
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Quote:
Originally Posted by Bigsy
Thanks for the reply; the phone is new, with no other apps installed, definitely nothing wrong with the install, I mean hat could there be? Copy some files and run the sis. Bluetooth is not a prob as it will do it running the demo route.

Funnily enough a friend just came round and it does exactly the same on this phone, with a completely different memory card.

I will say its quite a subtle problem which only shows under heavy load, try a demo at 400%+ speed and see if the screen updates stay the same when the voice kicks in.
Tried that and it still works fine for me.
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  #5  
Old 11-12-2006, 05:58 PM
sneeks sneeks is offline
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I have the same problem when using TT6 on my N73. The voices are not slow but whenever they are heard the 3d map freezes and then has to jump to catchup.

I've tried this on a different memory card and also on a friends N73 with the same results.

I'm using a SanDisk Ultra II 2gb Mini SD on a N73 with the ME firmware installed.

  #6  
Old 11-12-2006, 07:25 PM
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Do you have any other Bluetooth devices attached ?

Also, have you tried contacting TomTom support ? What did they say, if anything ?
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  #7  
Old 12-12-2006, 06:42 PM
Bigsy Bigsy is offline
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The voices themselves aren't slowed down, but there are noticeable pauses between them compared to previous tomtom versions I've used.

The funny thing is that I have since tried a 3rd N73 and 2 work mates N80's all do exactly the same, and reading on the pocketgps + nokia support forum other people are reporting the same.

Looks like a tomtom bug to me so I've stopped trying to fix it myself....shame I wasted money on another memorycard trying to fix it in the first place.
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  #8  
Old 12-12-2006, 07:46 PM
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It's really strange. I have an N73 and TomTom Navigator 6 running beautifully smooth. The problems you are having sound similar to problems I was having with TomTom Mobile 5 on my 6680. On that I would experience lots of issues, like stuttering voices, map lag and chipmunk speed camera warnings !

All that I can think of is that it's a memory issue. How much free phone memory have you got ? I'm running with about 29MB of free phone memory. The other option is that it's an incompatibility issue with the phone's firmware. What version are you running ? I'm on the Music Edition (3.0638.0.0.30 - MUSIC EDITION 30-10-2006 RM-133).

Other than that I'm stumped.

I'm assuming this is a legitimate version of TomTom ? If so, have you contacted their Customer Support ?

Good luck
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  #9  
Old 14-12-2006, 10:18 PM
sneeks sneeks is offline
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I'm running the same version of ME firmware in my phone and have 33mb of free phone memory. No other apps are open yet the map display pauses whenever a voice is heard.

A friend I know did not think he had this problem but has since confirmed that he does.

If everyone who has this installed could please run a demo route at 100% speed and report here if the display freezes during voice prompts then that would be great.

  #10  
Old 14-12-2006, 10:24 PM
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It might also be helpful to note other details, such as phone firmware version, make and model of Blutooth GPS device, TomTom version number, other apps installed/running, other devices connected, etc, etc.

All of this could help isolate a common trend with those that are experiencing the problem.

Ultimately though, you should contact TomTom support.
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  #11  
Old 15-12-2006, 11:17 AM
Sharpharp Sharpharp is offline
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I too have the very same problem with lag when the voice instructions are on, so I did some investigating myself...

I'm on the standard V3... firmware on the N73 (not the ME or IE versions), and when TT6 was running, the map froze while the voice was coming on, and then it would catch up, pretty damn annoying really.

So what i did the other day was to reset the phone to factory settings, and reinstalled TT6 again, this time there is a slight pause when the voice instruction starts, but the map kicks in while the instruction is being voiced.

Its not perfect, but better than before. I've tried two different GPS Units, so its not a GPS receiver problem. I only have the Safety Camera POI's enabled, no other apps running in background (double checked with Taskman), so I'm putting it down to TomTom.

I've read somewhere that that its because the N73 isn't supported yet by Tomtom, also that it works well on the N80 because the processor is faster than the N73, so perhaps we'll have to just sit tight till the N73 is officially supported?

  #12  
Old 23-12-2006, 01:14 PM
alfa1999 alfa1999 is offline
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Hey Lovesign have you got the tomtom software loaded on the phone memory or card, because I too have this pause problem and I have tomtom on the phone and maps and other stuff on the memory card. Maybe they should all be on the memory card?

I have tomtom navigator 6 (6.010) with map version 660.1199 and have pocketgps camera POIs running same time. No othe apps running. Original N73 firmware (no ME or IE edition)

  #13  
Old 23-12-2006, 01:27 PM
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Quote:
Originally Posted by alfa1999
Hey Lovesign have you got the tomtom software loaded on the phone memory or card, because I too have this pause problem and I have tomtom on the phone and maps and other stuff on the memory card. Maybe they should all be on the memory card?

I have tomtom navigator 6 (6.010) with map version 660.1199 and have pocketgps camera POIs running same time. No othe apps running. Original N73 firmware (no ME or IE edition)
I have everything on the card. The only thing I can think of is that maybe the speed of the memory card is causing these peoples delays.
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6110 > 7110 > 6210i > 8210 > 7650 > 6600 > 6680 > N73 > N95 > 5800> N97 > X6

  #14  
Old 23-12-2006, 01:32 PM
Bigsy Bigsy is offline
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If you stick it all on the memory card it does the same as well.

I've made this issue my personal crusade to find a phone it doesn't do it on, my brother runs a debranding service online and out of the countless phones I have tried this on (this includes N80's as well) I have yet to see one which worked properly.

I also been in contact with forum users who claim it works ok with them, but when we actually get down to trying to work out whats up with mine it becomes obvious they have the same issue anyway.

I've personally come to the conclusion it does it on every single phone out there bar lovesign's obviously.

  #15  
Old 23-12-2006, 01:36 PM
alfa1999 alfa1999 is offline
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Okay that sounds like a lead, im going to re-install the program on the memory card (i have a sandisk 1GB card) and see what happens. Although the pause in the map wasnt a problem for me untill i read it on here! If i cant get it smooth i can live with it!
 

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