N70 - Problem with the FM-Radio!! (distortion/interference)

[messus]

I received the N70 yesterday, it's amazing I must say.

Still, there seem to be a problem with the radio/software
on the phone.

When listening to the radio I can hear an electrical distortion/interference.
This electrical sparkling sound can be heard especially if you turn up the
volume and there are people talking, instead of loud music. The problem
is on- and off, and can last for some seconds, for then to go away for
some seconds.

I have tested two units from different distributors, and the same issue
is present on both units. I have also tested the radio on a Nokia 6230i
on the exact same frequency/program, and there is absolutely no
bad electrical distortion/interference at all. I have tested two different
models of headset on the N70's, the embedded one (HS-3), and another
one (HDS-3), and the same bad result with both. The problem is not
present when routing the radio sound through the loudspeaker on the
phone.

This may be a software problem, since when I press and hold a button,
eg. the Sybmain menu button, the distortion dissapears. When I release
the button again, the distortion reappears.

The unit(s) I have tested have the following firmware:
V 2.0536.0.2
12-09-05
RM-84

If anybody else has different (or same) firmware and are NOT experiencing
this issue please post your results here.

I will adress Nokia directly with this as well, as I think this is not acceptable
for such an expensive, and otherwize excellent Smartphone.

Audio quality when playing digital audio (MP3) is really good, crisp clear
and no problems at all.

[Utenteanonimo64]

Maybe the noise is due to the interference with other circuitry receiving the UMTS high frequencies. This would explain why there's no interference when you ground the phone (i.e. you touch a button) and this would also explain why you don't hear the noise in the other phone (it's only GSM).....

UA

[messus]

Originally Posted by Utenteanonimo64

Maybe the noise is due to the interference with other circuitry receiving the UMTS high frequencies. This would explain why there's no interference when you ground the phone (i.e. you touch a button) and this would also explain why you don't hear the noise in the other phone (it's only GSM).....

UA

Hi, I tried to set the phone to GSM mode only, and not (dual band mode),
thus disabling 3G, still the distortion is there..

I have also checked that there is no internet/wap/3G connection while I
listen to the radio. The noise is still there..

Now a friend just came visiting with his Nokia 6230i, so I got the chance
to test another 6230i.. No noise/distortion whatsoever on this phone..

Weird.. I have also mailed Nokia, the claim there is no problem with the N70
and the radio.

I have tested two (2) units from different distributors in my town, and
the same issue with the radio distortion definately IS present on both!

Weird Weird Weird!!!!

Anybody??

[neatheyc]

Do you know how much it costs to use the radio? I know the radio itself is free like any normal FM radio, but for the visual radio stuff, it needs to connected to gprs, which is costly?

Is there an option to just listen to the radio without the visual stuff?

[messus]

Originally Posted by neatheyc

Do you know how much it costs to use the radio? I know the radio itself is free like any normal FM radio, but for the visual radio stuff, it needs to connected to gprs, which is costly?

Is there an option to just listen to the radio without the visual stuff?

The Visual Radio service is not available yet in Norway where I live, so I do not
know what the cost will be for using this service.

And, yes, you can use the radio without the Visual Radio service..

[messus]

Here I have recorded the sound from my Nokia N70, and my fathers Nokia 6610i.


Same channel, some classical s**t music... Listen to the distortion I am experiencing
on my N70. The recorded sound from the Nokia 6610i has no electrical distortion at all.

The files are in MP3 (zipped).

Please listen and compare to your N70, and give feedback...

I will send these files to Nokia as well, but they refuse that there is something
wrong with the radio on the N70..

As I said, I have tested two (2) different N70's from two (2) different distributors,
same firmware though..

V 2.0536.0.2
12-09-05
RM-84

[neatheyc]

I received my n70 today from vodafone uk and I cannot get any station on the radio. No radio station is found, its just all static noise.

[Adam]

uh-oh

this isn't sounding good about the Radio, I wonder if its more widespread. Will see when I get mine from o2

[N/A]

In some places scanning for radio stations doesn't seem to pick up all stations, but manual tuning usually finds them on my phone (or through the station catalog).

[nervous]

same problem for me ,same firmware version

[messus]

Originally Posted by nervous

same problem for me ,same firmware version

Hmm. too bad for us! - It think Nokia should come up with a fix for this ASAP!!

I have e-mailed Nokia and made them aware of the problem..

They claim though that this is not a general problem on all N70's, since
they tested a couple and could not find the problem..

I will go to a third distributor today, which also is a Nokia Careline Center,
and ask them to test a few units of the N70... They will be able to reach
through to Nokia better than me at least..

I think you also should mail Nokia with this issue!!

[messus]

Ok, now there is no doubt, I have been to a third retailer today, and we testet
two (2) additional units of the N70. The distortion/interference were present
on all of them on the radio. So there IS something wrong with the radio/firmware
on the Nokia N70.

Let's just hope it's not a hardware issue, because in my opinion this noise
is not acceptable. Lower budget models like 6610i and 6230i has absolutely
no distortion when listening to the radio.

The Nokia Careline approved retailer were going do what they could to address
this issue with Nokia, lets hope there will be a fix soon rather than late!

[nervous]

Originally Posted by messus

Ok, now there is no doubt, I have been to a third retailer today, and we testet
two (2) additional units of the N70. The distortion/interference were present
on all of them on the radio. So there IS something wrong with the radio/firmware
on the Nokia N70.

Thanks
The problem exists for sure. A couple of friends who own the N70 have the same problem .

I noticed that when camera is on ,there's no distortion/interference problem on radio

[Morphi]

Having the same problem here guys. have emailed Nokia but dont expect a reply. Yet again I have been dooped into buying a shakey Nokia The camera trick does work, but I have no idea how or why, a small relief for now..

[nervous]

I really would like to know if anybody else bought the N70, and NOT experiencing this issue