I am attempting to change my phone's language to American English but to do so, I need to install that language on my phone. I have the file "AmericanEnglish_cxc162041 R4A01.sys" on my PC and I have trying loading it to my phone (P910a) 2 ways:
1. double clicking on the file in WinXP with the phone connected. The system acts like its installing the language but in the end I get an error message: "Language Compatibility version has not been installed. Install Language Compatibility version and try again". I don't know what this means.
2. Using the "Download Language" application included with PC Suite. The application does not recognize the .sys file.