Update On Its Way !!!!

[SPEEDMAN]

dear Sendo users,

i have just had confirmed news that an update will be on its way soon.
Sendo emplyoees are working day and night to get it working.


but we need your help

if you can send us a complete list of all the problems you encounter with the sendo X,

containing: - detailed info of the problems you encounter, give a score of high/medium/low urgency (and do be honest)
- softwareversion number of the sendo x you have (type *#0000# in the main screen to see your software version)
- how often the problems occur

mail them to marc@nieuwemobiel.nl !!!!!!!!! please do so, it would help a lot !!!

we will solve the problems together !!!

call problems occur do to a new softwareversion. the older softwareversion didn't seem to have those problems, so they are fixing it as we speak !!

Originally Posted by SPEEDMAN

dear Sendo users,

i have just had confirmed news that an update will be on its way soon.
Sendo emplyoees are working day and night to get it working.


but we need your help

if you can send us a complete list of all the problems you encounter with the sendo X,

containing: - detailed info of the problems you encounter, give a score of high/medium/low urgency (and do be honest)
- softwareversion number of the sendo x you have (type *#0000# in the main screen to see your software version)
- how often the problems occur

mail them to marc@nieuwemobiel.nl !!!!!!!!! please do so, it would help a lot !!!

we will solve the problems together !!!

call problems occur do to a new softwareversion. the older softwareversion didn't seem to have those problems, so they are fixing it as we speak !!

is more easy for some one from sendo to come here and read the posts and for shure is gonna find all the flaws and problems btw camera is crap inside distorsion colors like purple

[SPEEDMAN]

if this company is willing to cooperate with us to fix it,

please be willing to do what they ask us

i will tonight when i get home from work. i suggest you do the same, you will not only help yourself, but everybody with a sendo -x including myself.

thank you very much for helping me and many other sendo-x users for cooperating with this action.

thanks

Speedman
Belgium

[gOOdgRavY]

SPEEDMAN, I just sent off an email detailing the bugs I found as per your instructions. Let us hope for an amazing FW update!

[SPEEDMAN]

very nice gravy,
if everyone would do like you, we would have some serious feedback !

[Matthia]

Originally Posted by SPEEDMAN

dear Sendo users,

i have just had confirmed news that an update will be on its way soon.
Sendo emplyoees are working day and night to get it working.


but we need your help

if you can send us a complete list of all the problems you encounter with the sendo X,

containing: - detailed info of the problems you encounter, give a score of high/medium/low urgency (and do be honest)
- softwareversion number of the sendo x you have (type *#0000# in the main screen to see your software version)
- how often the problems occur

mail them to marc@nieuwemobiel.nl !!!!!!!!! please do so, it would help a lot !!!

we will solve the problems together !!!

call problems occur do to a new softwareversion. the older softwareversion didn't seem to have those problems, so they are fixing it as we speak !!

Hi Speedman,
can I know how and who you hear about soon first firmware update?

I'm italian, I and other italians owners of Sendo making a report with all bugs for release of X 1.22.8.1 (06-14-2004) and X 1.24.2.2 (06-17-2004)...

Wich owner is for this mail (marc@nieuwemobiel.nl)?

Unlikely, my relase of Sendo X is the first X 1.22.8.1 (06-14-2004) and there are network problems too :(

Often, who call me find my handset like turn off. My network operator is TIN (of Telecom Italy branches). Then, sometimes network signal lost and it needs turn off and turn on again handset to work well :(

These error are High urgency!

[gOOdgRavY]

Matthia,
I have the same firmware as you and I have the exact same problems.
Marc said he had already sent his letter of bugs in for this week and he might do another next week.
I sent my list into Sendo directly as an attachment because of this.
--gRavY

[Smirnoff]

Originally Posted by gOOdgRavY

Matthia,
I have the same firmware as you and I have the exact same problems.
Marc said he had already sent his letter of bugs in for this week and he might do another next week.
I sent my list into Sendo directly as an attachment because of this.
--gRavY

but is possible that this problem will be resolved by firmware??
i hope that don't is an hardware problem...

[gOOdgRavY]

Originally Posted by Smirnoff

but is possible that this problem will be resolved by firmware??
i hope that don't is an hardware problem...

Smirnoff let us hope so. I am trying not to be skeptical. Though I appreciate the magnitude of getting a brand new phone to work properly, I don't like being the lab mouse for it.
I've been tempted to give up but still holding on. The phone has tons of potential and is what I want!
--gRavY

BTW, does anyone else's X beep when the person you call answers? I have been told this is normal for the X. Why?! Hearing the others person talking lets me know I have connected--why the beep? :?

Originally Posted by gOOdgRavY

Smirnoff let us hope so. I am trying not to be skeptical. Though I appreciate the magnitude of getting a brand new phone to work properly, I don't like being the lab mouse for it.
I've been tempted to give up but still holding on. The phone has tons of potential and is what I want!
--gRavY

BTW, does anyone else's X beep when the person you call answers? I have been told this is normal for the X. Why?! Hearing the others person talking lets me know I have connected--why the beep? :?

THE BEEP IS THE SAME ON SX1 I HAD THE SX1 BEFORE AND IT CAMES WITH THE PHONE IS NOT AN FW PROBLEM,ANYWAY MY SENDO X IS ON THE BOX RIGHT NOW I'M USING THE n7610 I TRIED FOR FEEW MIN AND I LIKE NOKIA MORE THAN X

[Matthia]

Originally Posted by Smirnoff

but is possible that this problem will be resolved by firmware??
i hope that don't is an hardware problem...

If this problem is hardware, Sendo will have receive back all Sendo X sold e return new work Sendo X o all money...

An handset that doesn't work like mobile for 500€...

[SPEEDMAN]

o my god !!!!

i just wrote a whole text and now it's gone !!!!

this forum is sooooo slow ! i wrote a text in english and italian. sry but you'r gonna have to do it with english then

=> a tecnician is coming from londen to Holland tomorrow to have a look at the sendo users with problems. they know about the call/network problems and are working on it. i will hopefully be able to make an appointment as well to have a look at mine.


please stop doubting my words, because it irritates me a little. just do what i said: write a full report of the bugs(explain clearly what happens and how often), stating also the urgency level (low-medium-high)
do not forget your software version !

i got an email today from sendo to confirm all this !
send this email to marc@nieuwemobiel.nl and sendo will take care of it!

i am NOT working for sendo, i am a user of the phone and i experience the same problems as you with that phone. i try to help you, because i would like to be helped with my problems when i would have them myself. it's just my character.
but again, i do NOT work for sendo !

thanks for sending the bug emails !
i'll give you an update tomorrow !

[plinkykev]

Hi All,

This is true. One of our guys is flying to Holland today to see about some specific issues.
After that, we will hopefully be able to report back some good things and provide a firmware update. It SHOULD NOT need a hardware fix, so DO NOT worry about that.

We are also going throught the other issues that have been sent in so far, on this forum and by our support office.

Regards,

plinkyKev

[SPEEDMAN]

thanks plinkykev, this should be a blast

soon we can expect lots of updateS.

i don't understand why you haven't put the other updates yet online, i have the oldest software, why not put the newer allready online...

[gOOdgRavY]

SPEEDMAN please ignore the razzing you are getting. I appreciate your efforts and I too want things to get better with the X. I am glad to hear that Sendo is making considerable efforts to fix the problems. Glad to hear plinkykev chime in on that too.
Something else to consider is the camera. The colors are so dark on it and it is very slow. I think it is a problem with the Auto White Balance. I am posting 2 pictures of the same thing, same angle, same lighting, etc. One is from my X, which is darker, fuzzier and less vivid in detail. The other is from my wife's 3650. To be fair, the X file is almost twice as large as the 3650, but still the 3650 has far more detail and accurate color.
I was told by Marc of nieuw... (forgot how to spell it)..mobile.de that this is normal and that the 6600 was also slow and dark. This is not satisfactory and cannot be what either company (Sendo or Nokia) wants.
Lastly, does anyone know if a 3rd party app will improve the X's camera functioning?
Cheers,
--gRavY