Originally posted by dgennetten How do I hard reset?
In flip closed mode - jogdial UP * DOWN DOWN * DOWN * - option number 5 - format internal disk.
Originally posted by dgennetten Does the backup app that came with the P800 do a good full backup/restore?
Yes, but you might want to check sonyericsson.com to make sure you have the latest version of PC-Suite.
__________________ "The God of the Old Testament is arguably the most unpleasant character in all fiction: jealous and proud of it; a petty, unjust, unforgiving control-freak; a vindictive, bloodthirsty ethnic cleanser; a misogynistic, homophobic, racist, infanticidal, genocidal, filicidal, pestilential, megalomaniacal, sadomasochistic, capriciously malevolent bully." -Emerson